My dog, Luna, loves Likys Kitchen dog food. There is such a wide range of dog food and I love that there are so many flavours to try for your pet and the prices are very reasonable compared to the sam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great food for my pooch who is very choosy - and is allergic to wheat etc so care is needed in his food, but he still likes it to taste great which some other non allergic brands do not (well I haven... See more
I've been ordering from Lily's Kitchen for years, and it's the only place I buy treats for my dogs. Kali and Nala absolutely love them! The quality is always excellent, delivery is reliable, and I lo... See more
Lots of different varieties and flavours. The small trays are great if you only need a small amount rather than having a tin open. Good value for money, especially when there is a money off deal.... See more
Company details
- #138 of 262 best companies in Pet shop
- #47 of 95 best companies in Animal feed shop
- #67 of 159 best companies in Pet Care Store
About Lily's Kitchen
Written by the company
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Contact info
Goodge Street, W1T 2QA, London, United Kingdom
- 020 7433 1863
- hello@lilyskitchen.co.uk
- lilyskitchen.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yummy for the puggies
Have used Lilly’s kitchen for years! The dogs absolutely love the food and they have so many great flavours. Now that one of my dogs is allergic to chicken I wish they’d release more with novel proteins, but I did email them about it and they said they’d think about it!
Lilys Kitchen is a very good company.
Lilys Kitchen is a very good company.
Have been using them for years.
Easy to order, fast delivery and excellent customer service.
Their food is of good quality and was recommend by my Vet for my 2 elderly cats.
My dog loves the dry biscuits I bought
My dog loves the dry biscuits I bought, won't eat the wet food ,( as yet). Good priced products , no complaints at all. Thanks
My dog truly loves Lilly’s kitchen wet…
My dog truly loves Lilly’s kitchen wet food especially Organic chicken supper and Organic chicken and salmon supper. The service and delivery is very good.
Fantastic service.
Easy to use They made it easy just click what you…
They made it easy just click what you want pay bang its done none of this upsell simple job done my two boys will only eat lily food
Great new flavours to try
Ordering easy, delivery prompt, love all the new flavours. Fish and chips is our new favourite
Dog food was just what the dog ordered
Dog food was just what the dog ordered, she loves it.. the delivery was not good... Despite a large notice on my gate asking for all deliveries to go in the open car parked, the delivery man left the parcel OUTSIDE my gate on the floor... 😡
easy delivery....dogs love the food x
Always receive a brilliant product
Always receive a brilliant product. Always aware when product will be delivered. Brilliant product.
Always fast delivery and the special…
Always fast delivery and the special price offers are really good.
The dog’s favourite!
My Irish setter adores Lilys Kitchen and is doing really well on it so makes sense to buy in bulk! Bought 2 packs of 12 400g tins plus a couple of treat bags and it all arrived very quickly and in good condition. Will be ordering again for sure!
Bowl licked clean
Rapid delivery and best choice of different flavours for my little one to try. She tends to get bored with other brands but this always guarantees a licked clean bowl with wet and dry food.
No problems
Purchased a number of times and always…
Purchased a number of times and always great service. Our dog can't do without his bedtime biscuits!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








