Lime Lush Boutique Reviews 92

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered from the actual site not the scam site. And the actual site they are scam artists too. Placed an order, said it’s delivered, however I never received it. Apartment camera shows delivery man... See more

Rated 1 out of 5 stars

Ordered jeans, received obviously used ones – unbuttoned, tags removed, strong perfume smell, stretched out. Size chart matched my measurements, but too big. Asked for return, told they would deduct $... See more

Company replied

Rated 5 out of 5 stars

I’ve had nothing but positive experiences with Lime Lush Boutique! I’ve placed multiple orders with them and love every piece of clothing I’ve received. Only one order contained the wrong dress and S... See more

Rated 1 out of 5 stars

The clothes are CHEAP quality. Seriously, the fabric they use is the exact same as the $5-$10 shirts shirts I get from SHEIN. Except I paid $50+ for just one shirt, which arrived extremely wrinkled,... See more

Company details

  1. Ladies' clothes shop
  2. Beauty product supplier
  3. Fashion accessories shop
  4. Hat shop
  5. Jewellery shop
  6. Sunglasses shop

Written by the company

Quality online women’s clothing & accessories boutique. Everything you need at unbeatable prices. Free Shipping. Easy Returns. Award-winning service.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I've had 2 tops recently arrive…

I've had 2 tops recently arrive damaged. Can't seem to find links to review them specifically and I absolutely do not have time for returns. Very disheartening because I usually love your clothes.

15 July 2021
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hi Dana,

Thank you for taking the time to write us this review!

We are so sorry to hear about your recent order. We know just how disappointing it is when an item arrives damaged or is just not what you were hoping for. In the event you receive a damaged item, we ask you reach out to us ASAP so we can remedy the situation.

We've just sent an email to the email on file with us with a few options if you could get back to us there. We'd really love the opportunity to make this up to you and hope to hear from you soon.

Best,
Limelush Team

Rated 4 out of 5 stars

Their clothes are hit and miss most of…

Their clothes are hit and miss most of the time. I'm normally a Medium and I've found that I have to purchase a large a lot of the time from Lime Lush just to fit comfortably. Some of the items fit true to size, but it's far and few between. But once you find and item that fits perfectly, it makes you want to buy more, which is my problem.

15 June 2021
Unprompted review
Rated 4 out of 5 stars

I love Limelush

Almost everything I have ordered I have loved and I get a lot of compliments. Shipping is so quick and I usually get it within a week or less. The only thing is I wish there were more sales. Like buy one get one half off. Or more free shipping. Just a lot of other companies I order from online have sales.

15 June 2021
Unprompted review
Rated 5 out of 5 stars

So Happy I Found Limelush!

I have been ordering from Limelush for a few years now. I was skeptical at first because there are so many websites with subpar product and service. I was so happy to discover Limelush, the products are very good. You can trust the sizing info. But not only that, I’ve had excellent customer service with this company, I’ve never had an issue with a return or a refund. It is a great resource to find next level clothing, beyond the basic everyday items you see locally or at chain stores. The styles are current, edgy, or even a notch above if you are looking for that, and in alignment with current designers. They also have regular sales and discounts you can take advantage of. My only complaint is how fast they can sell out before I have a chance to shop. They do a great job re-stocking new items all the time. Keep up the great work Limelush!

15 June 2021
Unprompted review
Rated 5 out of 5 stars

Great Quality!

Quality of clothing is always really nice and sizing is usually on point as well. Love shopping this site!!

14 June 2021
Unprompted review
Rated 5 out of 5 stars

I don’t even know where to start when…

I don’t even know where to start when they just opened I purchased some items and love it. Then as years grew I have seen this website change every time into better this is literally the only website that I buy fashionable affordable great quality clothes at. I can’t find anything like this I’m just a regular store. I will always keep purchasing clothes from limelush. Great customer service and the order and everything.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

I love Lime Lush clothes

I love Lime Lush clothes! They are fun and colorful and in style. I like that if they don’t fit I just print off the return label and send back for either a credit or refund with no hassles. They are always friendly and helpful when I call on the phone.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

I have ordered 4 ( 1 style all 3 colors…

I have ordered 4 ( 1 style all 3 colors ) off the shoulder tops and a tee shirt —-I sent the tee back -quality not as good as the off the shoulder —customer service fabulous -they are located in Utah -off the shoulder is fabulous and I love it -my friend just ordered it and she got a 20 off coupon for referral -❤️❤️❤️

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Lime Lush is my new favorite clothing…

Lime Lush is my new favorite clothing retailer. They have such a wide variety of high quality clothes, especially in the bohemian style I love, I never regret any purchase. Always quick to ship and everything is wrapped with care.

13 May 2021
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hey Jessica,

Wow! Thank you SO much for this amazing review!❤️

We are so happy to hear you are pleased with quality, presentation, and shipping of our clothing! We truly take pride in the work that we do and strive to provide our customers with an amazing shopping experience.

Be sure to let us know if there is anything we can ever help you with. We so appreciate you! 😊

Rated 5 out of 5 stars

Very happy with this company!

This is a great site and I buy from here very often. They have great customer service and they have been getting even better with shipping. Sometimes ships out on same day. They also have good return policy and they stand behind their products.❤️

12 May 2021
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hey there!

Thank you SO much for taking the time to leave us a great review! We truly do our best to get orders out as quickly as we can, and we appreciate your feedback 💛

We couldn't do what we do without AMAZING customers like yourself. We're grateful to have you as part of our Lime Lush family! We can't wait to have you shopping with us again soon 😍

Rated 5 out of 5 stars

Never had a Problem

I have never had a problem with their clothes or their return service. I personally think the cost of most items are reasonable. Not super great quality, but you aren't paying for that either. I have returned items in the past and never had a problem. I read many bad reviews and was surprised at the negative comments. I will continue to shop here as one of my few online stores I shop at for my casual clothing.

26 February 2021
Unprompted review
Rated 1 out of 5 stars

Horrible they charge for items never received

Clothes are way too over priced for the quality, sizing is all messed up.
The return policy is a JOKE I've not gotten my money back even within the correct return time frame..I have been ripped off for over 300+ dollars of not being able to return even for store credit.
I ADVISE EVERYONE NOT TO SHOP HERE.. BIG SCAM
They charged me for clothes I NEVER received and then told me I did get them!! I swear on my kids I NEVER GOT THEM
I feel so dumb for shopping here
Horrible horrible horrible
Save and protect your money

4 February 2021
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hey CJ,

We are so sorry to hear that you’ve had a bad experience with our company. This is certainly not the typical feedback that we receive, and we absolutely want to get you taken care of.

Right now our team is completing returns within just a few business days from the time that it arrives to us. For a refund back to the original form of payment the return just needs to be postmarked within 3 business days of the delivery date. For a store credit you have 30 days from the order date! If your return was sent back within the 3 business day window, it will definitely be processed as a refund back to your original form of payment. We always send a confirmation email just as soon as a return has been completed.

We are unable to see an email address for you, and we’re not seeing any orders under your name from this review. Could you please send us an email to: help@limelush.com with your order number, or give us a call at 747-200-5463?

If you did not receive items that our records show were shipped, we will still get you taken care of! We have a couple steps that we are required to take, but we would never leave any of our customers without the items that they paid for. Please reach out to us so we can provide you with some options.

We are truly sorry for the negative experience, that is never ever our intention whatsoever. We will do everything in our power to help! We’re looking forward to hearing from you.

Rated 5 out of 5 stars

My new favorite too!

I just got my new shirt and love it! I was skeptical buying something off a facebook advertisement but am happy I did.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

No idea how this site gets bad reviews

No idea how this site gets bad reviews. If you are following the reviews on sizing, you will do great! It is hard knowing what is a true, legit site online. Lime Lush is, and I have recommended to several friends. Quality clothing, stylish and no issues with shipping. LOVE their jeans BTW.

28 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look