This will be cruise number two with Limitless Travel. With our new found experience and the experts at Limitless we found the perfect cruise to celebrate 40 years of marriage. The booking process is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have just returned from a 7day cruise on the P&O Iona, to France and Spain, with Limitless Travel. I first spotted the company on Facebook and after doing some research, I took the leap and booked.... See more
Company replied
Having been unsure in regards to booking a further cruise next year I found that Peter has been so helpful with our final decision. Yes we've provisionally booked! For this cruise - Feb 28th all th... See more
Company replied
The care team with our group onboard our cruise to France, Portugal and Spain Easter 2026 were outstanding. I cannot praise them enough. Their help, support and friendship really made our holiday. The... See more
Company replied
Company details
- #65 of 144 best companies in Tour operator
Written by the company
At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.
Contact info
Scott House, Custard Factory, Gibb Street, B9 4AA, Birmingham, United Kingdom
- 0800 711 7112
- support@limitlesstravel.org
- limitlesstravel.org
4.8
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most helpholiday 2025
Most helpful with every situation at the end of a phone call so no need to worry about anything very pleased with my service thank you
15 November 2025
Unprompted review
Reply from Limitless Travel
Good morning Mrs Warren
Thank you for leaving a 5 star review, we are thrilled you are so happy with our service.
We wish you happy travels!
Kind regards,
Hayley- Limitless Travel
Reply from Limitless Travel
Hi Peter,
Thank you for leaving a 5 star review, we wish you happy travels!
Kind regards
Hayley- Limitless Travel
Reply from Limitless Travel
Hi Bryce,
Thank you for the 5 star review! I will pass your kind words onto Pete- we wish you a wonderful time away!
Kind regards
Hayley- Limitless Travel
Lindsey was excellent without being too…
Lindsey was excellent without being too repetitive; she explained everything clearly and helped with some of our questions.
11 November 2025
Reply from Limitless Travel
Hi Harry,
Thank you for leaving a 5 star review, I will pass your kind words onto Lindsey.
We wish you a wonderful holiday!
Kind regards,
Hayley- Limitless Travel
Always very helpful with booking
10 November 2025
Reply from Limitless Travel
Hi Rod
Thank you for leaving a 5 star review,
We hope you have a lovely time on your holiday!
Kind regards,
Hayley- Limitless Travel
The staff are polite
The staff are polite, efficient, knowledgeable and have great customer relation manners.
5 August 2025
Reply from Limitless Travel
Hi Alan
Thank you for leaving us a 5 star review- and thank you for being a valued return traveller with us!
We hope you have a fabulous holiday!
Kind regards,
Hayley- Limitless Travel
Booking was easy.
Booking was easy.
They were happy to answer all my questions.
Friendly service.
5 November 2025
Reply from Limitless Travel
Hi Sharon,
Thank you for leaving us a 5 star review- we hope you have an amazing holiday!
Kind regards,
Hayley- Limitless Travel
Efficient and kindly
20 October 2025
Reply from Limitless Travel
Hi Jeannie,
Thank you for the 5 star review!
We look forward to seeing you soon!
Kind regards
Hayley- Limitless Travel
Very helpful and pleasant staff
3 November 2025
Reply from Limitless Travel
Hi Susan,
Thank you for the 5 star review!
We look forward to seeing you soon!
Kind regards
Hayley- Limitless Travel
No need for disappointment
On being disappointed that one of the holidays I was wanting to book had been cancelled, Leila came up with an alternative that I hadn't spotted.
3 November 2025
Reply from Limitless Travel
Hi Barbara
Thank you for the 5 star review!
I will pass your kind words onto Leyla- she will be thrilled to know she was able to help you.
We look forward to seeing you soon!
Kind regards
Hayley- Limitless Travel
So far
So far, this company has been exceptional, but I have not been on the cruise yet.
15 October 2025
Reply from Limitless Travel
Hi Cindy,
Thank you for the 5 star review- we wish you a wonderful holiday!
Kind regards,
Hayley- Limitless Travel
Booking by phone excellent
Service agent was great and understood my needs. Very friendly and knowledgeable. The booking process was managed very easily.m
20 October 2025
Reply from Limitless Travel
Hi Jill,
Thank you for leaving a 5 star review, we wish you a wonderful holiday!
Kind regards
Hayley- Limitless Travel
Layla completely understood our…
Layla completely understood our specific requirements and she couldn’t have been more helpful
16 October 2025
Reply from Limitless Travel
Hi Lindsay,
Thank you for leaving a 5 star review, I will pass your kind words onto Leyla, we hope you have a fabulous holiday!
Kind regards,
Hayley- Limitless Travel
I booked a holiday over the phone
I booked a holiday over the phone, it was friendly and efficient. The details of the holiday were given to me very clearly, the terms and conditions were explained fully and simply.
This will be my 4th holiday with Limitless Travel
14 October 2025
Reply from Limitless Travel
Hi Margaret,
We can't wait to welcome you back again! Thank you for being a valued repeat guest with us :)
Kind regards
Hayley- Limitless Travel
5 stars
5 stars ! Very friendly and helpful carers. Nothing too much trouble. Quality hotel,
and well planned excursions.
Booked again for next year - says it all !
9 October 2025
Reply from Limitless Travel
Hi Wendy,
We are thrilled you had a lovely time on your holiday and cannot wait to see you again next year!
Kind regards
Hayley- Limitless Travel
Friendly and polite made you feel at…
Friendly and polite made you feel at ease and answered my questions as have never been on holiday abroad with my daughter
9 October 2025
Reply from Limitless Travel
Hi Amanda
Thank you for leaving a 5 star review- we hope you have a wonderful holiday!
Kind regards,
Hayley- Limitless Travel
Reply from Limitless Travel
Hi Dee,
Thank you for the 5 star review and thank you for trusting us to keep coming back!
We can't wait to see you again,
kind regards,
Hayley- Limitless Travel
very friendly and efficient
6 October 2025
Reply from Limitless Travel
Hi Karen,
Thanks for leaving a 5 star review! We look forward to seeing you on your holiday!
Kind regards,
Hayley- Limitless Travel
Norwegian fjords cruise
In September I went on my 4th cruise with limitless to the Norwegian fjords. As always I had a truly amazing time and the memories made will last forever and travelling with limitless also means my family know I am safe. Thank you so much to rachel, Hannah, Lee Ann, naz and Zara for everything you did for us to ensure we had an amazing holiday!! So looking forward to my next holiday with limitless
6 October 2025
Unprompted review
Reply from Limitless Travel
Hi Emma!
Thank you for being a valued member of the Limitless travel family, we are so happy you continue to trust us to take you on holiday and we love having you!
I will pass your kind words onto the tour staff, we cant wait to see you again soon!
Kind regards,
Hayley- Limitless Travel
Reply from Limitless Travel
Hi Janet,
Thank you for leaving a 5 star review, and thank you for trusting us and returning for another Limitless Adventure!
We look forward to seeing you both again very soon :)
Kind regards
Hayley- Limitless Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.