Lings - Norfolk Triumph Reviews 

503
TrustScore 5 out of 5

4.8

Norfolk Triumph, High Street, IP25 6AH Watton, Norfolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Professional, friendly, and knowledgeable - what more could you ask for? Harry was my main point of contact this time - he epitomised the Triumph/Lings quality of service, making sure I received... See more

Rated 5 out of 5 stars

Fantastic dealership, now on my third new triumph from Lings Norfolk all the staff are fantastic knowledgeable and friendly. I love triumph motorcycles and wouldn’t buy one from anywhere else. Keep u... See more

Company replied

Rated 5 out of 5 stars

Both Lings stores, Harleston and Watton worked together for a very smooth p/x. Great service, and follow up from Harry to make sure that I was happy. This is the second bike I have bought from Lings... See more

Company replied

Rated 5 out of 5 stars

What a dealership. I dealt with Harry Spilman who is, hands down, the best sales executive a company could have. He was fast, efficient, very communicative, and a pleasure to deal with. Both him and t... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #46 of 96 best companies in Bicycle Shop
  3. #23 of 40 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Norfolk Triumph, High Street, IP25 6AH, Watton, Norfolk, United Kingdom

  • 01953881285

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.8

Excellent

TrustScore 5 out of 5

503 reviews

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Asks customers to review

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Replied to 47% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(503)

432 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good Harry was great phoned when…

Very good Harry was great phoned when he said he would
Was happy to deliver my new bike

4 November 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Fantastic experience!

Harry at the Watton branch was extremely helpful! Didn’t try to upsell me anything and didn’t push me to make a decision, he was happy for me to come in and out asking loads of questions so I could make a decision on what would be best for me. The gentleman in the workshop who got my bike ready done a fantastic job, she was gleaming when she was delivered. Overall very happy and will be buying another bike from there in the future.

28 October 2024
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great service from Lings Triumph…

Great service from Lings Triumph Norfolk, from dealing with Harry on my new bike to the first service. Well looked after, highly recommended.

23 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Have been dealing with James the sales…

Have been dealing with James the sales guy for a few weeks now and has honestly been the best salesperson I have ever dealt with. Very helpful, no pressure sell. Brilliant.

21 October 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Introduction to Triumph ownership

Just wanted share what a total pleasurable experience it has been to owning my first Triumph motorcycle. Harry form Lings in Watton nothing was too much trouble. From sitting on the bike in the showroom to arranging a test ride. The speed twin was amazing and when showing an interest found it to be non pressured and gave me a great deal on my bike for trade in. Harry kept great communication ensuring my bike was prepared for handover and was just gleaming on collection. Following up to ensure everything has gone well with great aftercare. An overall fantastic experience and the bike and service well beyond my expectations.

4 October 2024
Unprompted review
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Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Helpful non pushy salesman relaxed…

Helpful non pushy salesman relaxed atmosphere. Knowledgeable, quickly arranged test rides and sale.

30 September 2024
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Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great experience

Had a great experience with James at Lings Triumph Norfolk, very clear and helpful at every point!

30 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Excellent

Efficient and no nonsense.

30 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thanks for your fantastic 5 star review! ⭐️

Rated 2 out of 5 stars

I purcased a 2018 harley 1month ago…

I purcased a 2018 harley 1month ago from lings watton lovely bike but i found the rear fender was very rusty i found replacement and asked if they would cover
half the cost but they refused to help so just leaving a honest review

20 August 2024
Unprompted review
Rated 5 out of 5 stars

HARRY WAS JUST BRILLIANT AND MADE MY…

HARRY WAS JUST BRILLIANT AND MADE MY LINGS EXPERIENCE REALLY WORTH WHILE, APPART FROM MY ELVIS PRESLEY BONNEVILLE LOOKING FANTASTIC.
I WOULD ALWAYS RECOMMEND LINGS TO MY FRIENDS.

9 September 2024
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Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great and helpful service from the team…

Great and helpful service from the team after my New bike got written off they were able to source a replacement which took a while to come but was worth the wait

16 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Purchase experience

Helpful service all the way through the purchase process. Harry kept me informed at all times. From initial test ride to delivery to my home all smoothly and efficiently delivered.

16 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great team great experience

I thought the whole process was completely professional and a very good experience from beginning to end. James was extremely helpful throughout the whole process. Kept me up-to-date with any progress with the bike and he also sent me a lovely little video when the bike was ready to be delivered. would definitely recommend and I will be using them again in the future.

16 September 2024
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Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable, all very nice friendly people.

9 September 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

First service guys went above and…

First service guys went above and beyond excellent service 👏

27 August 2024
Unprompted review
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

James smith was the salesman I delt…

James smith was the salesman I delt with who was very polite, helpfull and understanding. Had all the time in the world for me, answering and explaining all that I asked. Would definitely deal with him again for any future purchases. 10 out off 10

19 August 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

As always excellent service

As always excellent service

19 August 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 3 out of 5 stars

Perhaps it's me!

First service carried out perfectly as discribed and I like the detailed paperwork. Accessories fitted to high standard. Thank you Lings for your mechanic's professional work.
Sorry to say I still don't feel particularly welcome or treated like one of their serious Triumph purchaser's. It so happens I am very interested in changing my tourer for one of the larger Tigers but just don't feel any connection with their shop staff and nobody seemed interested in making any approach to me (I think the shop had one customer).
I also asked if I could leave my tank bag somewhere safe whilst my bike was serviced as it had valuable cameras inside but that wasn't an option.
Triumph after market accessories service is not very good. I'm very unhappy that my ordered engine protectors and bobbins are unobtainable at the moment or in the near future. I wish to protect my bike and to be able to do chain maintance. It's just not good enough! Feeling pretty depressed about it all which is a shame as my Trident is a wonderful machine.

13 August 2024
Unprompted review
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your feedback Mr Wharton, we are very sorry to hear you don't feel a connection with staff members here, This is certainly not normal feedback from our valued customers like yourself.

The service team have said they looked after you during your visit and no issues were raised,
We have dedicated storage for rider gear and items in our waiting area.

Regarding additional accessories you have ordered for your recently purchased Trident, Unfortunately these are currently out of stock with the manufacturer, As discussed during your visit last week, the service team have requested a date for delivery and will keep you updated with this.

We do hope you feel better about your next visit to us when your order arrives.

Rated 5 out of 5 stars

Great service received when buying my…

Great service received when buying my Tiger 660. Nice smooth process with Harry keeping me updated throughout the sale. No issues and bike was prepped and ready for collection on date chosen. Would definitely recommend.

13 August 2024
Lings - Norfolk Triumph logo

Reply from Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

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