Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more
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Review summary
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What people talk about most
Reviews shaping this summary
As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more
Company replied
My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more
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Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... See more
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Company details
- #26 of 115 best companies in Bed shop
- #53 of 228 best companies in Bedroom furniture shop
- #18 of 85 best companies in Mattress Shop
About Linthorpe Beds
Written by the company
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Contact info
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4.8
Excellent
2k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Linthorpe Beds
Hi David,
Thank you for your kind review!
We’re delighted to hear that you found our team very helpful.
We really appreciate your feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Simon,
Thank you for your lovely review!
We’re delighted to hear you found our staff friendly and appreciated our no-pressure approach to helping customers find the right bed or mattress.
It’s also great to know you were pleased with our pricing.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Anthony,
Thank you for your lovely review!
We’re delighted to hear that nothing was too much trouble for our team. Providing helpful, friendly service and going the extra mile for our customers is something we take great pride in.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
NEW MATTRESS
New mattress Easy to choose and no pressure excellent customer service and prices delivery was very helpful and no issues whatsoever
27 May 2026
Reply from Linthorpe Beds
Hi Richard,
Thank you for your wonderful review!
We’re delighted to hear that choosing your new mattress was easy and that you appreciated our no-pressure approach. Helping customers find the right product with honest advice and excellent service is exactly what we aim for.
It’s great to know you were pleased with our prices and that the delivery team were helpful, making the whole experience smooth and hassle-free.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you enjoy many comfortable nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Tracey was really helpful in helping me…
Tracey was really helpful in helping me decide as to which adjustable bed to choose.
9 May 2026
Reply from Linthorpe Beds
Hi Emily,
Thank you for your lovely review!
We’re delighted to hear that Tracey was so helpful in guiding you through the options and helping you choose the right adjustable bed.
Adjustable beds are an important investment, so it’s wonderful to know that Tracey’s knowledge and advice helped make the decision easier for you.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you enjoy your new adjustable bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Came on time
Came on time, was given a 2 hour slot, bed put up and rubbish taken away, definitely be back
10 May 2026
Reply from Linthorpe Beds
Hi Claire,
Thank you for your fantastic review!
We’re delighted to hear your delivery arrived on time and that the two-hour delivery slot helped make the process convenient for you.
It’s great to know our team assembled your bed, removed all the packaging, and made everything as hassle-free as possible.
We really appreciate your kind feedback and are thrilled to hear you'll be back in the future. Thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great professional service
Great professional service, communication and delivery excellent.
8 May 2026
Reply from Linthorpe Beds
Hi Jude,
Thank you for your fantastic review!
We’re delighted to hear you received great professional service and that the communication and delivery were excellent throughout.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Mattress
We went looking for a mattress. Peter was very welcoming and gave us all the information needed.
We made a quick decision and ordered a mattress.
The mattress is excellent and has been very good buy.
9 May 2026
Reply from Linthorpe Beds
Hi Chandra,
Thank you for your wonderful review!
We’re delighted to hear that our in-store colleague made you feel welcome and provided all the information you needed to help you choose the right mattress.
It’s fantastic to know the process was straightforward and that you’re so pleased with your new mattress. Hearing that it has been an excellent purchase is exactly what we love to hear.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you continue to enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
New mattress delivered as planned.
New mattress was delivered within expected time frame. Store staff were friendly & helpful, as were delivery staff, who took away previous mattress as arranged.
8 May 2026
Reply from Linthorpe Beds
Hi Richard,
Thank you for your lovely review!
We’re delighted to hear your new mattress was delivered within the expected timeframe and that both our store team and delivery team provided friendly and helpful service.
It’s great to know the collection of your old mattress went smoothly as arranged, helping to make the whole process as easy as possible.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Salesman good headboard not
Salesman who served me very good, bed good but headboard ( even though I upgraded) cheep looking with staples hanging out of the back as not made well.
22 May 2026
Reply from Linthorpe Beds
Hi Judith,
Thank you for taking the time to leave a review.
We’re pleased to hear that you were happy with the service you received from our salesperson and that you are pleased with your bed.
We’re sorry to hear that the headboard has not met your expectations. The rear of upholstered headboards is typically finished with a protective backing fabric and is not designed to be visible in normal use, however the staples should be neat and secure. We certainly wouldn’t want you to be disappointed with any aspect of your purchase.
If you would like us to take a closer look, please feel free to send some photographs to our customer care team and we’ll be happy to review them for you.
Thank you again for your feedback, as it helps us continue to improve our products and service.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Kamil was so helpful in sorting my…
Kamil was so helpful in sorting my issue with a mattress that I bought. I would have no hesitation in recommending Linthorpe Beds.
20 May 2026
Reply from Linthorpe Beds
Hi Patricia,
Thank you for your wonderful review!
We’re delighted to hear that Kalim was able to help resolve the issue with your mattress and provide the support you needed.
Customer satisfaction is extremely important to us, so it’s great to know that your experience has left you feeling confident in recommending Linthorpe Beds to others.
Thank you for your kind words and your recommendation — we really appreciate your support!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very good experience
Beds were delivered quickly and were taken to bedrooms and assembled. Good service all round.
20 May 2026
Reply from Linthorpe Beds
Hi Kay,
Thank you for your great review!
We’re delighted to hear your beds were delivered quickly and that our team took them to the bedrooms and assembled them for you.
It’s wonderful to know you were pleased with the service from start to finish.
Thank you for your kind feedback and for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Allan,
Thank you for your great review!
We’re delighted to hear you received really good service and that our delivery team made a positive impression.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Friendly staff and quality product
4 May 2026
Reply from Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you found our staff friendly and were pleased with the quality of your purchase.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Delivery service was atrocious
Delivery service was atrocious.
One man cartwheeling it up the driveway.
The box was completely demolished at both ends.
It stated two man delivery due to weight, but only one man delivering.
17 May 2026
Reply from Linthorpe Beds
Hi Deborah,
Please accept my sincere apologies for the delivery service you experienced. This falls well below the standards we aim to provide, and we will be investigating the matter further.
The item you ordered was dispatched directly from one of our suppliers, who uses a third-party delivery company. As a result, we have no control over which courier they choose to use. However, we fully appreciate the frustration this has caused and apologise for the inconvenience.
I have asked a member of our customer care team to contact you directly to offer our apologies and discuss whether there is anything further we can do to assist. They should be in touch with you shortly.
Once again, please accept our apologies for the service provided by the supplier's courier and for any inconvenience caused.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Absolutely 1st class service would…
Absolutely 1st class service would certainly recommend
20 April 2026
Reply from Linthorpe Beds
Hi Sandy,
Thank you for your fantastic review!
We’re delighted to hear you received first-class service and that you would recommend us to others.
Your kind words mean a great deal to us, and we truly appreciate your support.
Thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Quality bed and super quick delivery
I bought a custom sized bed. Great service and quality product.
17 May 2026
Reply from Linthorpe Beds
Hi Cherryl ,
Thank you for your wonderful review!
We’re delighted to hear you’re pleased with your custom-sized bed and that you received great service throughout the process.
Creating bespoke beds to fit our customers’ exact requirements is something we take great pride in, so it’s fantastic to know you’re happy with both the quality of the product and the service you received.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent quality buit to the right…
Excellent quality buit to the right customers specifications
3 May 2026
Reply from Linthorpe Beds
Hi Adrian,
Thank you for your wonderful review!
We’re delighted to hear you’re pleased with the excellent quality of your order and that it was built to your exact specifications.
Providing products that are tailored to our customers’ requirements is something we take great pride in, so it’s fantastic to know we delivered exactly what you were looking for.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Customer Focus
Brilliant service and customer focus bought a double & a king size ottoman bed from Kalim at the Stockton branch he was so helpful , flexible with holding the beds until our move date and helpful with uplifting the old furniture.
Delivery was organised and smooth , both lads were polite , considerate and efficient, took away all of the packaging , excellent service by Linthorpe beds from ordering to delivery on site.
3 June 2026
Unprompted review
Reply from Linthorpe Beds
Hi Angela,
Thank you for your fantastic review!
We’re delighted to hear that Kalim at our Stockton branch provided such helpful and flexible service, especially with holding your beds until your moving date and assisting with the uplift of your old furniture.
It’s also wonderful to know that the delivery process was smooth and well organised, and that our delivery team were polite, considerate, and efficient while taking care of the assembly and removal of all packaging.
We’re thrilled that you were pleased with the service from ordering through to delivery. Thank you for choosing Linthorpe Beds, and we hope you enjoy your new double and king-size ottoman beds for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great company
Great company - from start to finish excellent customer service from the show room visit to the delivery of the bed. We have dealt with this company for over 30 years and would highly recommend - thank you.
15 May 2026
Reply from Linthorpe Beds
Hi Christine,
Thank you for your wonderful review and for your loyalty over the last 30 years!
We’re delighted to hear that you received excellent customer service from your showroom visit right through to the delivery of your bed.
Long-term customers like yourself are incredibly important to us, and it means so much to know that you continue to trust Linthorpe Beds and would highly recommend us to others.
Thank you again for your kind words and continued support. We look forward to helping you again in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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