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I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I w... See more
Company replied
Was hesitant to buy as barely no reviews and quite a new online shop but the website is easy to navigate and have people ready to answer any questions. I ordered some Tommy Hilfiger earrings to test... See more
Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my... See more
Company details
About Linvelles London
Written by the company
Linvelles is a high-end fashion and apparel store selling luxury items sourced from boutiques and brands across Europe. Founded in late 2019 the company has continually provided customers with designer clothing, bags and accessories at excellent prices. With a Buy now, pay later scheme using gateways such as Klarna and Paypal Credit; you can get your favourite designer pieces in monthly instalments of 3.
Click here to shop at Linvelles
Contact info
bincleaves, woodmansterne Lane, London, United Kingdom
- 02039898026
- customerservice@linvelles.com
- linvelles.com
Amazing service
Amazing service! Only once within many times I have ordered i have encountered an issue, however thanks to helpful and quick answers from linvelles support team it was quickly sorted out for better! You can really tell the care for their clients.
Thank you!
7 June 2021
Unprompted review
GREAT SERVICE
Ordered a bag from here and came within 3 days great service would recommend using it again.
29 May 2021
Unprompted review
Gucci Bag - order direct from Gucci for the service
Terrible.
Placed the order online, order accepted and things going well..
On the day I was supposed to receive delivery a mail stating there has been an error and the bag I ordered was out of stock. However they have exactly the same bag on their website for over £100 more that was coincidentally in stock!
Re-ordered direct from Gucci and saved £50 of the original price.
Thanks for saving me money!
24 May 2021
Reply from Linvelles London
Hi Richard,
We are sorry you feel this way.
The product you ordered was out of stock due to a technical error which we have now fixed. The second product you requested was the same model yet different shade in which was originally priced higher than the product you ordered.
Please note that as a marketplace, our prices are highly influenced by our boutique partners who are selling the products.
If there is anything we can do to fix your experience at Linvelles please contact our customer service team at customerservice@Linvelles.com
Hope you understand,
Linvelles Customer Service
Yusra
Bought a bag, and had some enquires and customer service were really helpful and i was completely satisfied with the service. The bag was good quality, it was exactly what i was looking, no complaints and would definitely recommend to purchase from Linvelles
23 May 2021
Unprompted review
I am extremely happy with my order and…
I am extremely happy with my order and especially how fast my order arrived!! Will definitely be ordering again!
19 May 2021
Unprompted review
Linvelles customer service is amazing
Linvelles customer service is amazing. I ordered a jacket and I got it the next day. Their customer service is really goos. I recommend others buy from Linvelles too.
14 May 2021
Unprompted review
I'm still waiting for a return label so…
I'm still waiting for a return label so I can send my jeans back has they are two small and they was a lot of money
U have just told me u have sent me the return label I haven't received it yet can u send it again if not I will take this further
14 May 2021
Unprompted review
Reply from Linvelles London
Hi Tammy,
We are sorry for the inconvenience.
We have repeatedly sent you the details for your return.
Please check your email inbox.
Warm Regards,
Linvelles Customer Service
Definitely recommend
I bought a bag from here and was a bit skeptical as it was my first time buying from them but there was really no need for me to worry. Paid way less than I would have anywhere else and it came in perfect condition. No complaints, will be buying from here again.
8 May 2021
Unprompted review
Purchased a Valentino purse & got quick…
Purchased a Valentino purse & got quick delivery within days , really pleased and love my purse🤍
8 May 2021
Amazing
Amazing services and affordable clothing that covers a large array of different styles that would give any other website a run for there money.
7 May 2021
Unprompted review
Came quickly and my daughter loved her…
Came quickly and my daughter loved her bag!
5 May 2021
Unprompted review
Reply from Linvelles London
Dear,
We are sorry about the inconvenience you endured, there was an issue with our inventory update. We are willing to offer you a discount on your next order, please email customerservice@linvelles.com with the email used in your order and your order number as a reference.
Again, we are sorry about the inconvenience.
Regards,
Linvelles Customer Service
First time customer
First time customer! Was hesitant at using this site at first as hadn't heard of it before but the price was better than other places.
Pleased with item, good price and fast delivery. Will shop from again.
1 May 2021
Super quick delivery lovely bag great…
Super quick delivery lovely bag great price
Will be ordering again thank u.
28 April 2021
Reply from Linvelles London
Hi Mat,
We are really sorry you feel like this, please contact emails@linvelles.com and let us know what we did wrong.
Warm Regards,
Linvelles Customer Service
Just fantastic service!!
13 April 2021
Excellent service & communication.
31 March 2021
Perfect website for high end luxury
Perfect website for high end luxury! Amazing service, will definitely shop here again.
8 February 2021
Unprompted review
Customer service was amazing
Customer service was amazing, cannot fault them!
5 February 2021
Unprompted review
Great,fast and reliable service
2 February 2021
Unprompted review
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