Lionparking Reviews 

These guys at Lion parking are amazing at what they do I would highly recommend using if you want to keep your car safe whilst you’re away without any hassle.

Great service as always especially Aravind, will use again

Very efficient and on time. Hassle free

Excellent parking experience. Very reasonable prices.do not listen to people who leave negative comments. They may be members in the expensive parking company. Thank you KAN for your professionalism.

Excellent service on time and professional. Raj helped us with our luggage and was extremely polite despite us returning 1 day early. Definitely use again thank you.

DO NOT USE.
False advertising.
Advertised as Heathrow parking only find out it was Lion once at the airport with a plane to catch.

Damaged Car
Car was return with scratch to rear quart panel and mud across down sills and drivers foot well.
3 weeks later and no reply. Think this one will end up at county court.

The whole staff from the driver that dropped my car to the receptionist was all helpful and was every easy to talk to very helpful, would recommend and will be using them in the future.

Driver Arabia was very helpful with a prompt collection and return. This is the best budget service I have used from Heathrow.
Date of experience 1:5:2024

I had excellent service from the company, it was a best meet and greet service, I had a early return they manage to get the car on time and accommodate my needs. The customer service was a star the driver was very polite and went above and beyond his job title, I believe his name is Raj. I would highly recommend this company and I would definitely will be using their service again.

First time using car parking valet, and I had a great experience and the team there was direct and clear with their instructions and delivered my car on time.
Will recommend and will use again.

I received great customer service and they were very fast with their services.

Great with my car and provided clear instructions upon drop off and pick up, overall great customer service

My Alloy rim was damaged, driver admitted it, we took photo and video evidence. Chased and chased for it to be resolved (5 working days sir). After 10 days I sent a chase letter (nothing). After 15 days still nothing. Do not park with these people.

Overall good service from drop off and pick up unfortunately car returned dirty inside and out won’t be using again

Disgraceful company and need to be hounded out of the business. Told me the car wouldn't start so need to take a taxi to them and sort it out. The battery was flat. The AA man came and immediately showed me that the headlights had been left on. For three weeks. Had to buy a new battery (£264). Totally not interested in compensating me for the loss they caused, couldn't be bothered to engage. The good people at ParkingZone, through which I booked, were appalled and did the right thing by returning my £111 parking fee. Significant difference in business ethics between the two companies.

Waited over an hour and a half for my car from initial call from baggage area, i had paid for the service only to be let down badly, they are a total rip off who do not value their customets, please avoid this company.

Do not use this company! pay the extra money with a reputable company these people lie and take over an hour longer than they say if you want to catch your flight do not use this company

I would not even leave 1 star if I could. Absolutely shocking company. Supposed to be meet and greet but left waiting around for over 45 minutes on arrival to keep being told over the phone they’ll be there in 5 minutes. This never happened and we were apprehensive on arriving back at Heathrow. This was accurate due to having called the company number as advised and told to phone when landing. We phoned when landing to be told the car will be 20 minutes. Lots of phone calls and over an hour and a half later the car turned up. They lied the whole time saying it will be 10 minutes and obviously never turned up. DO NOT USE THIS SERVICE. IT IS BEYOND SHOCKING AND UNPROFESSIONAL. Don’t be fooled by the price either - there were add on charges such as car park fees etc. AVOID.

Dreadful - DO NOT USE. Unprofessional, poor communication, difficult to understand instructions over the phone, wasn't actually sure who the company employees were on site, long waiting time for car to be returned bearing in mind they were supplied with our flight number.
Booked for Heathrow Valet Parking having checked their reviews which were OK, but this booking turned out to be with Lion Parking.
We should have used long term car park and would have been 30 minutes ahead on our home journey.

I wish we had never booked with company, we received a ULEZ fine and a parking fine for our car being used by them while we were abroad - days after it was supposedly taken to be parked at their secure parking lot. I have emailed them with no response and now taking it up with ombudsman. Car returned with 35 miles, a vapor on front seat and boot handle detached! Can't believe they think this is okay to run a business this way.