I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed.. My accountant wanted to know some deductions, an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of thei... See more
Company replied
Very clear, Informed and helpful staff. The only one issue i have found is that I can't remember my username for downloading payslips. I have used the "forgotten username " option with no joy
Company replied
A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... See more
Company replied
Company details
- #25 of 25 best companies in Payroll Service Provider
- #46 of 59 best companies in Payment service
Written by the company
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contact info
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, United Kingdom
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
The agents who assisted me were patient…
The agents who assisted me were patient and explained everything with clarity to my understanding, which helped simplify the process. Thank you..
18 December 2025
Reply from Liquid Friday
Hi Justice, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
All is good I am enjoying the services
10 December 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Breath of fresh air
Breath of fresh air
Very easy and the staff are assertive and friendly
18 December 2025
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
I cannot retrieve payslips
I cannot retrieve payslips. Previous company was very easy to download. Despite having password reset twice it still does not allow me to obtain them. I have requested them to be emailed to me as so far it is painful.
5 December 2025
Reply from Liquid Friday
Hi Colin, Thank you for sharing your feedback. We’re sorry to hear you feel this way, and we take concerns about fees and value very seriously. One of the management team will be in contact shortly to discuss this. Thankyou! Liquid Friday
Such a great work
12 December 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Good company and great customer service…
Good company and great customer service handle query well
4 December 2025
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Very good and I’m happy with them 👍👍
10 December 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi Ionut , Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
I like liquid Frieday
9 December 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Pathetic company to work under
Pathetic company to work under, they don't know their own protocol or policy of accidents at work, took over a week to get back to me with a insurance form which clearly is for their own selves and not for the employees who work under the company ie drivers/warehouse, i broke my wrist falling out of a not fit for purpose vehicle and there was no compassion, didn't believe me, ignored the letters from hospitals, fracture clinics and surgeons saying this is not evidence, only demanding stuff from a GP the only place and person who hasn't got a single clue who i am or what happened, wanted hardcore evidence that i wasn't fit for work, yeah because normal people can drive and lift heavy items with a broken wrist cant they, refused to pay any ssp, didn't email or call when there was a problem or issue just left me hanging not getting paid ssp WHILST not working because of a broken wrist, refused to listen to me when i demanded my p45 because they were utterly rubbish as a company, then sent a email a week later saying you haven't worked for us in 4 weeks why haven't you asked for your p45, the most simple minded company ever
27 October 2025
Unprompted review
Reply from Liquid Friday
Hi Thomas, Thank you for sharing your feedback. We’re sorry to hear you feel this way, and we take concerns about fees and value very seriously. One of the management team will be in contact shortly to discuss this. Thankyou! Liquid Friday
Reply from Liquid Friday
Hi Scott, Thank you for sharing your feedback. We’re sorry to hear you feel this way, and we take concerns about fees and value very seriously. One of the management team will be in contact shortly to discuss this. Thankyou! Liquid Friday
Reasons to enrol with this service
I commented on the automatic enrolment for the Pro package which I was not initially aware of. However, having been offered a second chance at receiving the Pro package I can see that this is a valuable add-on to the service at Liquid Friday, which is excellent, and that it is worth the additional fee. This is a good rewards package which shows that the company values its employees and the work we do.
7 December 2025
Reply from Liquid Friday
Hi Caroline, Thank you so much for your feedback. We appreciate your kind words and are delighted that the rewards reflect how much we value your work.
The ease of registration and the…
The ease of registration and the attendant support from your staff and other largesse offered is comparable to none
5 December 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Great service and prompt on payment
4 December 2025
Reply from Liquid Friday
Hi Martin, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
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