I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed.. My accountant wanted to know some deductions, an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of thei... See more
Company replied
Very clear, Informed and helpful staff. The only one issue i have found is that I can't remember my username for downloading payslips. I have used the "forgotten username " option with no joy
Company replied
A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... See more
Company replied
Company details
- #25 of 25 best companies in Payroll Service Provider
- #46 of 59 best companies in Payment service
Written by the company
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contact info
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, United Kingdom
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable
Each time I had a reason to reach out to LF for help they are always there with a solution.
29 January 2026
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.
Straightforward and easy to get set up!!
20 January 2026
Reply from Liquid Friday
Hi Amanda, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/easy experience with us! Thank you Liquid Friday team.
Quick, secure and detailed response
I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed..
My accountant wanted to know some deductions, and Liquid Friday redirected it to me, being discreet, conserving my security.
And Elizabeth explained to me these deductions .
All clear now
26 January 2026
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/Quick experience with us! Thank you Liquid Friday team.
Reply from Liquid Friday
Hi, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us! Thank you Liquid Friday team.
Zero star
Registration process is so complicated, long and require many phone call. Fee is highest I ever had. Only way you have customers, because some agencies working with you. No one will decide to use your service ever.
23 January 2026
Reply from Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.
All of the above
Wether it's Olivia, Jay or one of their other team members...
You are met with a highly trained member of the team who can assist with any of your questions and queries!
I personally work on the railway, so have had plenty of decent and far from decent experiences with umbrella companies over the years and
LIQUID FRIDAY
Is by far the not only the most efficient and helpful teams ive used personally and not only that they have a huge variety of benefits ranging from wage advances through to high street discounts.
If you are given the option of a few companies to choose from as your new payroll company for your new Assignment and Liquid Friday is on the list.....
Then it's a no brainer in my eyes
Paddy from cheshire
17 November 2025
Unprompted review
Reply from Liquid Friday
Hi Paddy, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Olivia and Jay ! Thank you! Liquid Friday
Very competitive rates for a first…
Very competitive rates for a first class service
Always very friendly and helpful
21 January 2026
Unprompted review
Reply from Liquid Friday
Hi Karl, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- Thank you! Liquid Friday team
Liquid Friday: Five Years of Outstanding Service and Care
I’ve been with Liquid Friday for over five years, and that alone speaks volumes. In a world full of umbrella companies, there is Liquid Friday, and then there is everyone else. They are an exceptional team of true professionals who consistently deliver outstanding service.
They have never missed a payment, their communication is always clear and prompt, and their advice is spot-on. The mobile app is excellent, very well designed, easy to use, and a reflection of how organised they are as a company.
Special mention to Harrison, Head of Payroll, whose service and advice are always first-class, and to Elizabeth in Customer Service, who recently sorted out my pension salary sacrifice arrangement within minutes. That was such a smooth, efficient experience. It left me genuinely impressed!
What sets Liquid Friday apart is that they genuinely care about me and always look after what’s best for me. The benefits and offers they provide are another great bonus.
I cannot recommend them highly enough. They are simply awesome.
21 January 2026
Unprompted review
Reply from Liquid Friday
Hi Nikolas, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Harrison and Elizabeth! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Thank you for your feedback. We’re reviewing this internally to improve our communication and will be in contact with you shortly to ensure everything is fully resolved.
Fast service and reliable, quick answer when you call
They are fast to respond on the phone and they provide a professional service
8 January 2026
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Been helpful and alway attentive to any…
Been helpful and alway attentive to any queries I have had
14 January 2026
Reply from Liquid Friday
Hi Liam , Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Lily! Thank you! Liquid Friday
liquid friday makes payroll easy and…
liquid friday makes payroll easy and stressfree. custmer support is top-notch and always friendly. I love the Early Pay feature on the app because getting paid before the actul paydate is a life saver. game changer!! 5 stars
10 December 2025
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Today I spoke to Lily
Today I spoke to Lily, she was very helpful projecting effective communication.
Thank you Lily
Best regards
Gerald.
12 January 2026
Unprompted review
Reply from Liquid Friday
HI Gerald , Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Lily! Thank you! Liquid Friday
I am hapoy the tje service received and looking frowdrd to joing the Liquid friday.
I am ahppy with the seevice I received
2 January 2026
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
All round Good Vibes !!
All round Good Vibes !!! Super happy with the customer service always there to help and the Apps Cool to
8 January 2026
Unprompted review
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Very reliable company to be with would…
Very reliable company to be with would well recommend.
26 March 2025
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Reply from Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
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