I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed.. My accountant wanted to know some deductions, an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of thei... See more
Company replied
Very clear, Informed and helpful staff. The only one issue i have found is that I can't remember my username for downloading payslips. I have used the "forgotten username " option with no joy
Company replied
A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... See more
Company replied
Company details
- #25 of 25 best companies in Payroll Service Provider
- #46 of 59 best companies in Payment service
Written by the company
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contact info
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, United Kingdom
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Still cannot access the app
Still cannot access the app, or open the e-mail so l cannot check payslip.🙄
11 June 2026
Reply from Liquid Friday
Hi, Thank you for your review We’re sorry to hear about your experience! One of the team will be in contact shortly to discuss thank you Liquid Friday.
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Lots of hassle and messing about and…
Lots of hassle and messing about and can’t even get on portal after all calls and messages
4 June 2026
Reply from Liquid Friday
Hi, Thank you for your review We’re sorry to hear about your experience! One of the team will be in contact shortly to discuss thank you Liquid Friday.
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Had a lady named Lilly help me with an…
Had a lady named Lilly help me with an issue regarding my bank , so polite and quick to help . Really care about solving Ur issue and took all my stress away
10 June 2026
Unprompted review
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
The set up was easy to do Izzy got in…
The set up was easy to do Izzy got in touch to welcome me to liquid friday
5 June 2026
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Absolutely terrible app
Absolutely terrible app. Overly complicated to set up and not able to log on using phone as "log on" cannot be pressed as behind screen close down. Thoroughly miffed at being forced to use.
23 May 2026
Reply from Liquid Friday
Hi, Thank you for your review We’re sorry to hear about your experience! One of the team will be in contact shortly to discuss thank you Liquid Friday.
"I’ve been using Liquid Friday for my…
"I’ve been using Liquid Friday for my umbrella payroll for a few months now, and they have been brilliant. Payments are always exactly on time, payslips are easy to understand, and the onboarding process was incredibly smooth. Highly recommend them to any contractor looking for a hassle-free experience!"
1 June 2026
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi Galatia, thank you very much for your review and feedback. This will help us provide a much more seamless service. Thanks again, Liquid Friday.
The assistant was professional.
The assistant was professional, extremely helpful, amicable, her response was rapid and she talked me through the process step by step to say the least.
6 May 2026
Unprompted review
Reply from Liquid Friday
Hi, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
great umbrella company
Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of their way to help. Ben in particular is very helpful and nice.
They have great perks aswell and definitely are one of the best.
15 May 2026
Reply from Liquid Friday
Hi , thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
It looks efficient
15 May 2026
Reply from Liquid Friday
Hi Leslie, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi , thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Total garbage waste of time
Total garbage waste of time, nothing works. Can't even delete your data the app keeps crashing when you do
18 May 2026
Reply from Liquid Friday
Hi, Thank you for your review We’re sorry to hear about your experience! One of the team will be in contact shortly to discuss thank you Liquid Friday.
A very good experience this morning…
A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-conversation and made me feel relaxed. We got to the end of the problem looks like I’ve always gonna use this service in many more roles.
Kind regards
Ralph Keemer
22 May 2026
Unprompted review
Reply from Liquid Friday
Hi Ralph, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
They team do appropriate follow up and…
They team do appropriate follow up and have a quick response to matters
11 May 2026
Reply from Liquid Friday
Hi, Thanks for the amazing feedback, we really appreciate it- All the best Liquid Friday Team
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