LisburnfuelsReviews 

8
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(8)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good honest and friendly service

Ordered twice now. November 2024 ordered 1200litres but there wasnt enough room in the tank. The guy filled the tank and invoice was put through the door for the 930litres it took.
Monday I ordered 900 litres, the guy came today and said there wasnt much in the tank. Was pleased he told me this as id rather fill it for winter and asked him to put 1100litres in.
He told me this filled the tank and put invoice through the door a short while later. They honoured the price of the day I ordered. Good honest and friendly service. Came on the day I expected aswell.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

I have been with this company for over 20 years but it seems that loyalty counts for nothing. I ordered oil on 5 December and it was scheduled to be delivered by 12 December however, it didn’t arrive. When I enquired where it was I was told it had been pushed back to 14 December. Still no delivery on 14 December so phoned again and pushed back to 16 December!! 2 x weeks to get oil delivered despite living in the same village as Lisburn Fuels is completely unacceptable. When I complained, the staff were rude, unhelpful and the manager refused to call me back. This was on top of them botching up the payments in my account. Needless to say, I have now moved my business elsewhere. Lisburn Fuels as a company has gone downhill over the years and I would advise strongly to stay away from them at all costs. If I could give zero star rating, I would!

14 December 2022
Unprompted review
Rated 1 out of 5 stars

My online order has been accepted… And that's it.

My online order has been accepted 03/09, today is 13/09, the status is still pending, no contact from them, no delivery date known. My wife took a week off to wait on them, now the second week is on and we still have nothing from Lisburn Fuels. Save your time and avoid them, there are so many other reliable distributors around.

13 September 2022
Unprompted review
Rated 1 out of 5 stars

PROFIT BEFORE and from the little…

PROFIT BEFORE and from the little people. Customer can WAIT WAIT WAIT .Placed a website order promising 4 day delivery . Order confirmed and accepted that day .Day four am nearly oil dry . I telephone .no delivery today .No . actually it will be DAY 5 . WHY ? because we had a driver off sick since last week .So when i placed my order like other customers you knew your website promised delivery within 4 days AND you knew it would not happen but you took my order, DID NOT inform me( despite having my email address ) of the delay and as a Commercial enterprise sacrificed my comfort for your profit rather than put contract obligation and customers first and obtain a temporary driver . Profit before customer .NEVER AGAIN

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Will definitely be back with future orders

Found Lisburn Fuels after seeing their Fuel Tanker several times in our area and thinking, " Their price must be keen for people in this area to be ordering fuel so far from Ballymena".
So I needed fuel, and priced with Lisburn Fuels in a very customer friendly website making it very simple to check for different quantities.
I have been using CB Fuels for some time now and they had been excellent up to now on price but Lisburn Fuels came in more than £10 cheaper and fuel delivered day after I ordered the previous evening after closing time, excellent service highly recommended.

28 May 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look