LITH-TECH MOBILITY Reviews 1,163

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdiness, and value, often highlighting how well-made and easy to maneuver the chairs are. Many appreciate the knowledgeable and helpful staff who take the time to understand individual needs, ensuring the recommended product is the right fit. The service is frequently described as exceptional, professional, and efficient, with many people noting the personalized approach and thorough explanations provided. However, some customers experienced issues with product faults, specifically with motors, and reported dissatisfaction with the company's response to these problems. A few also mentioned that sales staff seemed to lose interest or lacked product knowledge when dealing with second-hand purchases.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and durability of the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being knowledgeable, helpful, and... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the... See more

User experience

People report positive experiences with user experience. Many customers express delight with the ease of use,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic firm that really knew what they were talking about. Will was very helpful and knowledgeable about the different chairs and support cushions available. We had a demonstration and a ride ar... See more

Company replied

Rated 5 out of 5 stars

Your service was excellent and helpful. Unfortunately, I am quite poorly at the moment and have only today been able to bet out of my apartment to post the documents you need. I have been able to u... See more

Company replied

Rated 5 out of 5 stars

My wife’s XL developed a slight problem with one battery failing to lock into place on carrier. Power chair still operated but reduced power. Nearly four years old and first issue ever. Telephone cal... See more

Company replied

Rated 5 out of 5 stars

Very importantly Paul spent a long time selecting the correct chair to meet my wife's needs & making sure she was able to utilise it to its maximum. Well worth the trip & the result we are so please... See more

Company replied


Company details

  1. #2 of 14 best companies in Wheelchair Shop
  2. #5 of 36 best companies in Disability equipment supplier
  3. #10 of 71 best companies in Mobility equipment supplier

Written by the company

LITH-TECH Mobility are the UK's leading online Electric Folding Wheelchair brand and specialist. Our wheelchair superstore is based in Farnham, Surrey where we have over 450 chairs in stock ready for instant dispatch (meaning no wait time like normal mobility shops). Also as the UK's only Folding Powerchair Specialist we pride ourselves with ethical sales practices - meaning that every customer that contacts us will only ever receive what they really need and we are not just selling you something because its all we stock. Currently we have 14 different models to choose from, each with a different use-case and user in mind but we also stock lots of accessories and add ons to make whatever chair and setup you go for totally specific to you and your disability. We have staff ready and trained to take your enquiry either by phone or email and can fully qualify you over the phone without needing to see you. We also offer daily demos twice a day (by appointment only) for those that can make the trip to get a professional fitting. A lot of our chairs are best in class - We offer the worlds most compact folding electric wheelchair, the best folding electric wheelchair for the larger individual, and also our best selling Flagship chair - The SMART CHAIR X and X XL which are the most capable folding electric wheelchair on the UK market currently.

LITH-TECH COMPACT +

Written by the company

10% Off our LITH-TECH Compact +
https://lith-tech.com/shop/lith-tech-compact-plus-lightweight-motorised-wheelchair-electric-folding-powerchair/

The UK's only Folding Electric Wheelchair Specialist

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.
At LITH-TECH Mobility only 1 in every 10 Folding Powerchairs that go out to our customers is actually standard. We have the largest range of Electric Folding Wheelchairs of any one in the UK, with each chair catering to a different user and use-case. When choosing the right wheelchair for an individual these are the factors that need to be considered; Their needs and disabilities. Their lifestyle and living situation. Their height and weight. Their intended use for the wheelchair and the different places they like to go. Unless you have the answers to all of these questions you can't possibly begin to make a wheelchair recommendation. (This is why you should never buy a wheelchair online without speaking to someone first!) Once LITH-TECH has helped to choose a chair for a customer their will then need be various upgrades, minor changes or modifications that we will need to do to make sure the chair is set up perfectly for them. It is our understanding of our customers needs and disabilities and attention to detail in making sure every customer gets exactly what they need plus our ethical sales practices that makes us the UK's leading Lightweight Wheelchair Specialist. Give us a call so one of our specialists can help you get the right chair for you, and avoid you making any expensive mistakes. 01252 214052 www.lith-tech.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Great company to deal with. Great product too. I bought the Comfort plus, I also have a SC2.

19 April 2026
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Reply from LITH-TECH MOBILITY

Hello Sharon,

Thank you for your great feedback! We’re pleased to hear you found the service fast and efficient, and that you’re happy with both your Compact Plus and SC2. It’s great to know both are working well for you.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Great service

Great communication, prices and service, what's not to like.

15 April 2026
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Reply from LITH-TECH MOBILITY

Hello Keith,

Thank you for your kind words! We’re really pleased to hear you were happy with the communication, pricing, and overall service.
All the best,

LITH-TECH :-)

Rated 5 out of 5 stars

Quick and friendly service

I decided to get an extra battery to extend my range, but I couldn’t find the connector in the online store. I messaged , and was told that if I order the battery and add a note re the connector, they would add it free of charge. Big tick number 1

Order process is quick and easy. Big tick number 2

And delivery is incredibly fast. Big tick number 3

If I ever need to change my wheelchair. Lith-Tech will be my first choice. Thank you Toby and team!

13 April 2026
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Reply from LITH-TECH MOBILITY

Hello Vanessa,

Thank you for your fantastic review! We’re really pleased we could help with the adaptor and get everything sorted quickly and easily for you. It’s great to hear the ordering process and delivery both lived up to expectations as well.

We really appreciate your support and look forward to helping you again in the future if you ever need us.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Excellent

Excellent
Fabulous experience from start ti finish. This is the second chair I've purchased. I recieved a full explanation of options to choose from based on my needs from friendly knowledgeable staff.
As I needed a urgent replacement I ordered over the phone and they arranged a next morning delivery so I could attend an event at lunchtime. Chair came set up and ready to go.
Chair is exactly what I wanted and I couldn't be happier.
I would and do recommend to everyone . Many thanks.

17 April 2026
Unprompted review
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Reply from LITH-TECH MOBILITY

Hello,

Thank you so much for your fantastic review! We’re delighted to hear you had such a smooth experience from start to finish, especially with the urgency of your order. It’s great to know the team were able to guide you through the options and get everything arranged in time for your event.

We really appreciate your continued support in choosing us again, and we’re thrilled the chair is exactly what you wanted. Thank you for your recommendation, it means a lot.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

I can highly recommend Lith-Tech…

I can highly recommend Lith-Tech Mobility. Excellent quality product. Excellent service. Very knowledgeable staff. And an excellent driving lesson outside on the road and pavements. I am so happy with my purchase and the benefit of the lesson has made such a difference. Some places let you out in the car park but there are no curbs or sloping pavements. Here at Farnham I was taught all scenarios. I used my chair at the shopping mall for the first time this week and the first shop i went into I was an approached by a gentleman who was looking for a chair for his sister. He loved the look the quality and we chatted for ages. He took a photo of the chair so he had the name and I am sure he will be contacting Lith-Tech very soon.

31 March 2026
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Reply from LITH-TECH MOBILITY

Hello Elaine,

Hello Elaine,

Thank you so much for your fantastic review! We’re delighted to hear how happy you are with your chair and that the outdoor lesson made such a difference to your confidence. Being able to practise in real-world conditions is something we place great importance on, so it’s great to know that stood out to you.

It’s also brilliant to hear about your first trip to the shopping mall—and even better that it led to a recommendation on the spot! We really appreciate you sharing your experience and helping others discover us.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Designed and built in the uk power wheelchair

I wanted a well built power wheelchair, my mind told me it must be built in the uk, spent a lot of time hunting on the web and found Lith-Tech with all the u tube videos, after a chat with Toby I placed order and received it the next day.
When I placed tel order Toby went through my disabled problems and adapted chair to suit my requirements. what a great service

31 March 2026
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Reply from LITH-TECH MOBILITY

Hello Barrie,

Thank you for your great review! We’re really pleased to hear that after all your research, you chose Lith-Tech and had such a positive experience. It’s great to know Toby was able to understand your needs and tailor the chair to suit you, and that everything arrived quickly and ready to go.

We really appreciate your trust in us and are glad the chair is working well for you.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

The communication was very friendly and…

The communication was very friendly and pleasant in finding a solution, which was very kind.

3 April 2026
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Reply from LITH-TECH MOBILITY

Hello Omid,

Thank you for your kind feedback! We’re glad to hear you found the communication friendly and that we were able to help find a solution for you.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Website was clear

Website was clear, videos very helpful and service extremely quick.

9 April 2026
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Reply from LITH-TECH MOBILITY

Hello Alison Terry,

Thank you for your feedback! We’re pleased to hear you found the website clear, the videos helpful, and the service quick.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Great aftercare service

Great aftercare service. Even years after purchase, I had a query and email was answered and solved my query very quickly.

9 April 2026
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Reply from LITH-TECH MOBILITY

Hello Johnathan,

Thank you for your kind feedback! We’re really pleased to hear we could help quickly, even years after your purchase. Supporting our customers long-term is very important to us.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Great customer service

This was just for a small spare part, which they promptly had delivered by courier. It is worth noting that my Lith-Tech wheelchair is an older model Carbon Edition which I did not purchase from Lith-Tech directly. However, they immediately understood the issue, and provided some additional advice relating to my model of wheelchair. Only minor grumble was the slightly confusing online payment method.

7 April 2026
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Reply from LITH-TECH MOBILITY

Thank you for your feedback! We’re glad we could quickly identify the issue and get the spare part out to you without delay, even though the chair wasn’t originally purchased through us. It’s always our aim to help wherever we can.

We also appreciate your comment regarding the online payment process and will take that on board as we continue to improve. Thanks again for taking the time to share your experience.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Another great wheelchair

I recently purchased my third chair from Lith-tech; the Compact+ model,

This is a great piece of kit with a tiny turning circle and more comfort and speed than the original Compact model.

It copes very well with small kerbs and uneven pavements without being much heavier than the original Compact.
The manoeuvrability is excellent in and around shops, restaurants and hotels plus it’s small enough to be easily popped into a car or taxi boot.

Between the Compact+ and my SmartChair X I can tackle a huge range of surfaces.

PS- I damaged my original Compact and the guys at Lith-tech sourced spares very quickly and that’s now back to full health as an emergency spare.
I’d also highly recommend a Lith-Tech maintenance kit - everything you need to maintain (or dismantle for repairs) in one bag!!

7 April 2026
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Reply from LITH-TECH MOBILITY

Hello Gordon,

Thank you for your continued support, it really means a lot to us that you’ve now chosen your third chair from us! We’re delighted to hear the Compact+ is performing well for you.

It’s also great to hear your SmartChair X and Compact+ together are giving you the flexibility to handle a wide range of terrain.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Had great service from Will who was…

Had great service from Will who was helpful and informative and made sure we ended up with the correct chair for our needs

7 April 2026
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Reply from LITH-TECH MOBILITY

Hello Julia,

Thank you for your kind words! It’s great to hear that Will was able to help you find the right chair and make the process clear and straightforward. We’re glad you felt well supported throughout.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Extraordinary wheelchair..!!

Extraordinary wheelchair..!!
I waited for 2 yrs hesitant to buy from such a small company but I shouldn’t have worried; from the moment I was greeted by both Paul and Toby, the try out around local streets of the chair, with excellent instructions, to the actual sale of the chair they listened intently to what I required and could not have been more helpful.
I would buy from them again in an instant, and would recommend anyone else that is considering such a purchase to do the same.
Thank you so very much Toby and Paul, it’s been an absolute pleasure doing business with you both.

20 March 2026
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Reply from LITH-TECH MOBILITY

Hello Hazel,

Thank you so much for your fantastic review! We’re really pleased to hear that your experience with us put those initial concerns to rest and that the time spent demonstrating the chair and understanding your needs made a difference. It’s great to know you felt well looked after from start to finish.

Toby and Paul appreciate your kind words. Your recommendation means a lot, and we’re delighted you’re enjoying your new chair.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

V good communication followed by a…

V good communication followed by a great product which was as described and fitted perfectly.

5 April 2026
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Reply from LITH-TECH MOBILITY

Hello Mrs Herron,

Thank you for your feedback! We’re pleased to hear the communication was clear and that the product arrived as described and fitted perfectly.

All the best,
LITH-TECH :-)

Rated 5 out of 5 stars

Their business model.

Their business model involves investing time in ensuring you buy the right product for your own personal requirements.
Not a brief "walk round" an outlet display model, and at best use in a challengeless car park, but after the recommendation a real out in the typical user environment hands on, or bum on trial.
That indeed has a value as there is the potential for a costly mis-purchase, as it significantly reduces that risk.
Early days but time will tell, though confidence is high.

2 April 2026
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Reply from LITH-TECH MOBILITY

Hi John,

Thank you for the positive review. We're really pleased you took value from the in-person consultation and demonstration. We take great pride in our detailed qualification process to ensure the right model is matched to the user and their desired use case.

Wishing you all the best, and if you need anything else, we're only ever a phone call or email away.

Lith-Tech :-)

Rated 4 out of 5 stars

XL powered wheelchairs

Once inside the company everything was as good as you might expect, friendly knowledgeable staff, good explanation of the differences between various models, reasoned recommendation as to the best chair for me, proper answers to all my questions etc. The chair has since performed well, no complaints at all, it is obviously well made and hopefully will last for years. My only negative comment is that the company wasn't prepared to travel to Cambridge so I had to drive to Farnham.

25 March 2026
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Reply from LITH-TECH MOBILITY

Hi Ian,

Thank you for taking the time to leave us a review - and for your kind words regarding your Lith-Tech experience. We're really pleased you took value from the in-person consultation as we pride ourselves on providing a first class service.

Whilst we endeavour to get out to as many people as possible, there are limitations to the distance we can travel from our H.Q but trust you feel the time and effort spent was worthwhile in getting you the right chair and set-up for your requirements.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Quick delivery

As always, great advice and prompt delivery and a great product

25 March 2026
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Reply from LITH-TECH MOBILITY

Thanks Mike - wishing you and Linda all the best!

Lith-Tech :-)

Rated 5 out of 5 stars

Great customer service

Great customer service. Ordered on Wdnesday before Easter, so were not expecting nexy day delivery.Replacement arm pads dispatched the same afternoon we ordered. The next day the delivery company sent us a message to say they had the package would be delivering that day. The, rather diappointingly, the courier sent another email later the same day to say the pacakge would be delivered on Tuesday after the long Easter weekend. Raised hopes dashed, but Not Lith Tech's fault

1 April 2026
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Reply from LITH-TECH MOBILITY

Hi Viv,

Thank you for the kind words and for your understanding re: courier delivery. We always endeavour to serve our customers as quickly and efficiently as possible.

If you need anything else, then you know where to find us.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Read this before you buy elsewhere

I'm writing this to help others who might be struggling with the choice of chairs. I bought a chair from Etech mobility as it seemed a similar spec to the SC X for a fair bit less money. Unfortunately it was a huge disappointment and the comparison between that the the Lith-tech SC X is night and Day. The build quality, capability and power are far superior in the Lith-tech. It's battery life and power are second to none. The battery life on the Lith-tech will last more than a day where as the Etech died on me Mid afternoon. If freedom and reliability are important then Lith-tech is the best choice for a folding chair. Don't be fooled by cheap imitations.

8 April 2026
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Claire,

Thank you for taking the time to leave us a review, and for talking through your experience with not only our chairs, but also other models across the industry - it's really insightful.

We truly believe the SC-X is unrivalled when it comes to multi terrain capability and battery range in the folding electric wheelchair space, and wish you many happy adventures ahead!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommended .

30 March 2026
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Reply from LITH-TECH MOBILITY

Thanks for taking the time to leave a review, Craig!

All the best,

Lith-Tech :-)

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