LITH-TECH MOBILITY Reviews 1,163

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdiness, and value, often highlighting how well-made and easy to maneuver the chairs are. Many appreciate the knowledgeable and helpful staff who take the time to understand individual needs, ensuring the recommended product is the right fit. The service is frequently described as exceptional, professional, and efficient, with many people noting the personalized approach and thorough explanations provided. However, some customers experienced issues with product faults, specifically with motors, and reported dissatisfaction with the company's response to these problems. A few also mentioned that sales staff seemed to lose interest or lacked product knowledge when dealing with second-hand purchases.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and durability of the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being knowledgeable, helpful, and... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the... See more

User experience

People report positive experiences with user experience. Many customers express delight with the ease of use,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic firm that really knew what they were talking about. Will was very helpful and knowledgeable about the different chairs and support cushions available. We had a demonstration and a ride ar... See more

Company replied

Rated 5 out of 5 stars

Your service was excellent and helpful. Unfortunately, I am quite poorly at the moment and have only today been able to bet out of my apartment to post the documents you need. I have been able to u... See more

Company replied

Rated 5 out of 5 stars

My wife’s XL developed a slight problem with one battery failing to lock into place on carrier. Power chair still operated but reduced power. Nearly four years old and first issue ever. Telephone cal... See more

Company replied

Rated 5 out of 5 stars

Very importantly Paul spent a long time selecting the correct chair to meet my wife's needs & making sure she was able to utilise it to its maximum. Well worth the trip & the result we are so please... See more

Company replied


Company details

  1. #2 of 14 best companies in Wheelchair Shop
  2. #5 of 36 best companies in Disability equipment supplier
  3. #10 of 71 best companies in Mobility equipment supplier

Written by the company

LITH-TECH Mobility are the UK's leading online Electric Folding Wheelchair brand and specialist. Our wheelchair superstore is based in Farnham, Surrey where we have over 450 chairs in stock ready for instant dispatch (meaning no wait time like normal mobility shops). Also as the UK's only Folding Powerchair Specialist we pride ourselves with ethical sales practices - meaning that every customer that contacts us will only ever receive what they really need and we are not just selling you something because its all we stock. Currently we have 14 different models to choose from, each with a different use-case and user in mind but we also stock lots of accessories and add ons to make whatever chair and setup you go for totally specific to you and your disability. We have staff ready and trained to take your enquiry either by phone or email and can fully qualify you over the phone without needing to see you. We also offer daily demos twice a day (by appointment only) for those that can make the trip to get a professional fitting. A lot of our chairs are best in class - We offer the worlds most compact folding electric wheelchair, the best folding electric wheelchair for the larger individual, and also our best selling Flagship chair - The SMART CHAIR X and X XL which are the most capable folding electric wheelchair on the UK market currently.

LITH-TECH COMPACT +

Written by the company

10% Off our LITH-TECH Compact +
https://lith-tech.com/shop/lith-tech-compact-plus-lightweight-motorised-wheelchair-electric-folding-powerchair/

The UK's only Folding Electric Wheelchair Specialist

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.
At LITH-TECH Mobility only 1 in every 10 Folding Powerchairs that go out to our customers is actually standard. We have the largest range of Electric Folding Wheelchairs of any one in the UK, with each chair catering to a different user and use-case. When choosing the right wheelchair for an individual these are the factors that need to be considered; Their needs and disabilities. Their lifestyle and living situation. Their height and weight. Their intended use for the wheelchair and the different places they like to go. Unless you have the answers to all of these questions you can't possibly begin to make a wheelchair recommendation. (This is why you should never buy a wheelchair online without speaking to someone first!) Once LITH-TECH has helped to choose a chair for a customer their will then need be various upgrades, minor changes or modifications that we will need to do to make sure the chair is set up perfectly for them. It is our understanding of our customers needs and disabilities and attention to detail in making sure every customer gets exactly what they need plus our ethical sales practices that makes us the UK's leading Lightweight Wheelchair Specialist. Give us a call so one of our specialists can help you get the right chair for you, and avoid you making any expensive mistakes. 01252 214052 www.lith-tech.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything explained in detail with…

Everything explained in detail with regards to my online shopping ( power chair ) happy with my purchase , happy also with advice given before and after my purchase .

21 March 2026
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Reply from LITH-TECH MOBILITY

Hi Ann,

Thank you for taking the time to leave us a review and for your kind words regarding your experience. We hope Geoffrey will be very happy with his Smart Chair.

All the best,

Lith-Tech :-)

Rated 4 out of 5 stars

Valid experience .…

Very thorough and professional and detailed. Clear and accurate detail combined with good humour. Thank you to Will and Toby for.

24 March 2026
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Reply from LITH-TECH MOBILITY

Hi Peter,

Thanks for taking the time to leave us a review, and for your kind words regarding your in-person consultation. We always strive to make our customers feel at ease to ensure the best possible experience, so we're delighted you took value from the demo!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Always first class service

Always first class service & next day delivery too thank you

12 March 2026
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Reply from LITH-TECH MOBILITY

Thanks Corinne - we always endeavour to get things out to our customers as quickly and efficiently as possible!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Buying second chair as first has been…

Buying second chair as first has been used intensively on a daily basis with big miles and time for a refresh.
Great chair. Stable. Reliable. Travelling by Taxi or Plane all folds up neatly. Off and on road. Bought for my 23 year old daughter who has not been able to walk solo since birth but the freedom this gives her is amazing!

24 March 2026
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Reply from LITH-TECH MOBILITY

Hello James,

Thank you first of all for your great 5 star review, and of course thank you for remaining with us as your company of choice.

All the best LITH-TECH :-)

Rated 5 out of 5 stars

Outstanding

The customer service and product range here are truly outstanding. During my appointment, the team provided a thorough assessment with the professional expertise needed to help me find the perfect wheelchair for my specific needs. The hands-on product demonstration and guidance were absolutely priceless. I left with confidence that my purchase was worth every penny. I’d highly recommend this wheelchair specialist above any mobility supplier.
Thank you Toby & Paul!

11 March 2026
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Reply from LITH-TECH MOBILITY

Hi Michelle,

Thank you for the kind words and for taking the time to leave a review regarding your experience. We're really pleased you took value from the in-person consultation, and believe the Smart Chair Pro will serve you excellently on your adventures.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Friendly team and I love my chair

Friendly team and I love my chair, so much better than the one I had before!

23 March 2026
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Reply from LITH-TECH MOBILITY

Hi Clare,

Thank you for the kind words! The Smart Chair X was a great choice, and perfect for your use case. Wishing you many happy adventures, and if you ever need anything else, you know where to find us.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

I am so super happy with Lith Techs’ after sales service!

I had a very prompt response to my request for a pair of armrests for my Smwrt hair plus helpful instructions what to do and they arrived very promptly and a friend helped me change them really easily with the recommended screwdriver!
I have found all the staff that I have spoken with super helpful and prompt in resolving my problems (I dont have many but when they happen this after sales service takes the worry out of resolving the issue, usually due to my fault I should add, not the chairs fault!!

21 March 2026
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Reply from LITH-TECH MOBILITY

Hi Elizabeth,

Thank you for the kind review - it's all part of the LITH-TECH service!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Returning Customer

I already had a Lith-tech chair and it is still serving me very well. I did not hesitate to return when I felt I needed a chair that was lighter and could be easier for frequent hospital visits by taxi. A lift or ramps would not be appropriate, as when going by private car.
Paul was very happy to discuss my options with no pressure to purchase and I felt I had space and time before I settled for a Compact Plus for my personal circumstances. Once I sorted and paid for the order the chair soon arrived, well packed, with all the paperwork. I noticed the lighter weight straight away and all was able to set up quickly. The only concern for me was the folding as it was a bit stiff and my balance is rather poor. I rang Paul and we had a discussion with helpful advice and not only that but along with another member of staff, they made a personal video and sent it to me via What’s App. I found that really helpful and thoughtful, it gave me confidence, the chair has loosened and I have not looked back. When I do look back it is at a company that is well organised and thought out and the emphasis is on a safe and best outcome for the customer.
Thank you Lith-tech 👌

11 February 2026
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Brenda,

Thank you for taking the time to leave us a review - and for your kind words regarding your positive LITH-TECH experience. We are always happy to help.

It's really pleasing to read that the Compact Plus is supplementing your Smart Chair 1, and we hope it will continue to make those trips that little bit easier for all involved.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

A genuinely brilliant experience

What a genuinely brilliant experience. The first mobility company to suggest my order would not be suitable and helped me find the correct product which arrived the next day, superbly packaged and easy to unload and get working. A very good product and a very happy customer!

26 March 2026
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Mike,

Thank you for taking the time to leave us a review, and for entrusting us to match the right model to Linda's requirements and desired use case.

The Smart Chair Pro is a fantastic chair, and we wish you both many happy adventures in the months ahead! If you ever need anything else, we're only a phone call or email away.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Lith-Tech (battery charger)

Lith-Tech were extremely helpful when I purchased an additional battery charger from them. I cannot fault their service. Delivery was very quick.

11 March 2026
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Reply from LITH-TECH MOBILITY

Hi Peter,

Thanks for the kind words. We always strive to ship items as quickly and efficiently as possible, so glad the charger reached you promptly.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Always friendly & helpful advice

Always friendly & helpful advice, I didn’t realise the shop was closed on a Saturday but Toby still called me back. My wife purchased a smart chair X back in 2021 , it’s been used extensively including plenty of journeys abroad & still going strong.
Excellent buy👍

10 March 2026
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Reply from LITH-TECH MOBILITY

Hi Nigel,

Great to hear the chair is still going strong. We're only ever a phone call or email away should you need any further advice or future guidance!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Great company, excellent kit, speedy service.

Great company with excellent kit and speedy service. I treated my chair to a much needed spruce up kit, which was not only great value for money, but also made my somewhat battered round the edges chair make me look like a competent chair pilot again!!

16 March 2026
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Reply from LITH-TECH MOBILITY

Hi Graham,

Thank you for taking the time to leave us a review - and for your kind words! If you ever need anything else, we're only a phone call or email away.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Very quick service

Very quick service. Despatched almost by return. Have used several times, never a problem.

16 March 2026
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Reply from LITH-TECH MOBILITY

Hi Graham,

Thanks for the kind words - we pride ourselves on efficient and effective after care, to ensure a first class service for our customers.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Very helpful advice and excellent…

Very helpful advice and excellent service.
The Lith-tech SCPro is an excellent wheelchair. It’s compact, lightweight,foldable and very well made.

4 March 2026
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Reply from LITH-TECH MOBILITY

Hello Tudor,

Thank you for your kind review and highlighting the quality and convenience of the Smart Chair Pro.

All the best - LITH-TECH :-)

Rated 5 out of 5 stars

Great company

Great company, nothing too much trouble. Super friendly and helpful. A pleasure to deal with. The fact that they are the manufacturer of the best power wheelchairs on the market is an added bonus.

9 March 2026
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Reply from LITH-TECH MOBILITY

Hi Malcolm,

Thank you for the kind words - and for taking the time to leave us a review. It's always appreciated.

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Good product and good people gets my vote

I bought a chair from Lith-Jet nearly 5 years ago when Parkinson's began to chip away at my mobility. I am now reliant on it .
i was really pleased to be able to replace both armrests with the exact same, and to find knowledgeable people answering the phones instead of being put in a queue and having website offers and the like pushed at me.

8 March 2026
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Reply from LITH-TECH MOBILITY

Hi Chris,

Thank you for taking the time to leave us a review. At Lith-Tech we take great pride in our after care, and will always endeavour to provide our customers with a first class service!

It's great to hear your chair is still serving you well. If you ever need anything else, we're only a phone call or email away.

Lith-Tech :-)

Rated 5 out of 5 stars

Highly recommended

When we decided to change my wife’s mobility scooter to a power wheelchair we started looking at websites offering what seemed like good deals but on reflection we decided we wanted to be sure of aftercare being available, should it unfortunately become necessary, so looked closer to home and found the website for Lith-Tech Mobility.
Looking at their products, reviews on their website and Trustpilot and watching many of the numerous videos they have taken the trouble to prepare I decided that spending more than planned, while never welcome, might just be worthwhile so arranged a visit.
The depth to which they go to make sure the right chair is paired with the customer is admirable. In depth questions might seem intrusive but having the knowledge of the issues involved means they can make sure you leave with the right product not something you regret.
The demonstration both inside and more importantly outside was in my opinion crucial to knowing we were getting the chair we needed and we were able to do this, despite the weather, for a considerable time utilising the various types of surface to test the chair on.
Staff were all polite and professional and without doubt knowledgeable about their products.
While obviously wanting us to make a purchase I did not feel pressured which is something I know always puts people off.
We left having had our chair put together with some requested modifications in a very short time and I feel we have purchased a far superior product than if we had gone elsewhere.
Highly recommend this company, whether you buy online or take the time to visit they will make sure the chair you buy is right for you not just a good price and for me that matters a lot.

12 March 2026
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Ashley and Kim,

Thank you for taking the time to leave us a review about your experience - it's hugely appreciated.

We're really pleased you took value from the in-person consultation and demonstration, and wish you both many happy adventures out and about in your Smart Chair 1!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Well thought out

Efficient delivery of carefully designed and innovative wheelchair. Very pleased

3 March 2026
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Reply from LITH-TECH MOBILITY

Hello Harry,

Thank you for the 5 stars and highlighting the modern and high quality design that goes into our chairs.

All the best

LITH-TECH :-)

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative. Ensured I ordered the correct batteries for my chair.

24 February 2026
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Reply from LITH-TECH MOBILITY

Hello Katy,

Thank you for your positive review, just like everything we do we take great care and pride in ensuring all orders and needs are met correctly and promptly.

Kind Regards,

Rated 5 out of 5 stars

This is my second Lith-Tech chair

This is my second Lith-Tech chair. I decided to upgrade after over five years of use. the original chair has gone to another user. It's slightly battered after being loaded into the boot of a car hundreds of times but works perfectly.
great product if you want a chair that lasts!

23 February 2026
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Reply from LITH-TECH MOBILITY

Hello Tim,

First of all thank you for your repeat custom and confidence in purchasing another chair from us, it's also nice to hear that after 5 years of rigorous use that your original chair is still going strong.

Kind Regards,

LITH-TECH :-)

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