littleboxindia.com Reviews 110

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, finding them to be well-fitting, true to size, and matching the online descriptions. Reviewers often praise the designs and material, noting that the clothing is stylish and comfortable. Some also appreciate the timely delivery, receiving their orders within a few days. However, some customers experienced significant issues with orders, including lost products due to a lack of delivery tracking and extremely delayed shipments. There are also frequent complaints about the refund policy, with many stating that they did not receive full refunds or that their money was stuck. Additionally, some people reported receiving products of poor quality, with cheap materials, and sizes that did not match standard measurements, leading to frustration with exchanges.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing satisfaction with the... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing frustration over delayed or... See more

Quality

Customers consistently note positive experiences with quality, often praising the amazing fit and material of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting timely deliveries... See more

Refund

People report negative experiences with refund, with many customers expressing frustration over not receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amazing product, true to size. Cute dresses and tops.

Company replied

Rated 5 out of 5 stars

I ordered skirt and topcombo for colege wear. The design was cute withnice fitting. In the mid product was lost due to no delivery tracker in the wesbsite. But overall got the product and i am satisfi... See more

Company replied

Rated 5 out of 5 stars

This was my first order and honestly I was much nervous as online reviews are mixed. I bought a dress for a casual outing and it turned out cute. The color matched the pictures and size was accurate.... See more

Company replied


3.2

Average

TrustScore 3 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I ordered a red dress from the app the…

I ordered a red dress from the app the the size was not correct if I wanted to return it then also I’ve to pay 99₹ fee as pickup charges and same for the return and there refund policy also sucks as the money gets collected back to the store credit n not your original payment method totally disappointing

26 January 2026
Unprompted review
littleboxindia.com logo

Reply from littleboxindia.com

Hi Rishita, thank you for sharing your feedback. We’re sorry the sizing and return experience didn’t meet your expectations. Our pickup charges and store-credit refund policy are applied uniformly to maintain transparency, but we truly value your input and will share it with our team for review. For any clarification, feel free to reach out at cx@littleboxindia.com. – Team Littlebox

Rated 5 out of 5 stars

Call customer care for any help can resolve your problem

There is a concern of no return option facility on the app but through customer care I got my product replaced with the new one. Now purchased black top through app which is best fitted to my body

5 January 2026
Unprompted review
littleboxindia.com logo

Reply from littleboxindia.com

Hi Simran, thank you for sharing your experience. We’re glad our customer care team was able to assist you with the replacement and that you’re happy with the fit of your new black top. Your feedback means a lot to us and helps us continue improving our service. – Team Little Box

Rated 1 out of 5 stars

DESERVES NO STARS

DESERVES NO STARS. NEGATIVE. SUCH BAD DELIVERY, SAYS FAST DELIVERY AND TAKES FOREVER TO DELIVER AND ALSO GIVES NO UPDATES WHEN ASKED. ABSOLUTELY UNACCEPTABLE. I HAD BOUGHT TO GIFT A FRIEND, HER BIRTHDAY WENT 2 MONTHS AGO AND STILL NOT RECEIVED THE PARCEL. NEVER EVER ORDERING FROM HERE AND ALSO NEVER SUGGESTING IT TO ANYONE. NO ONE DESERVES TO SUFFER LIKE THIS. HAD ORDERED 3 PIECES, ONE CAME, THE OTHER 2 TOOK LONGER TO EVEN COME. TOTAL LIARS BY SAYING FAST DELIVERY.

7 January 2026
Unprompted review
littleboxindia.com logo

Reply from littleboxindia.com

Hi Devanshi, we’re truly sorry to hear about your experience, this is not the service we aim to provide, and we understand how disappointing this must have been. We sincerely apologize for the delivery delays and lack of updates. Please write to us at cx@littleboxindia.com with your order details so our team can review the issue and assist you further. – Team Littlebox

Rated 1 out of 5 stars

Don't buy from littlebox

I shouldn't be even giving littlebox a star ...my parcel was due on 27th dec 2025 not yet arrived..have cancelled my order..some Anil creep lands on my whatsapp saying ill get back to you well its been more than 2 hours no one bothers...have sent him my cancellation confirmation...yet no response...this site is truly sucks ...hope to get my money else ill have to say this is a fraudulent site and dont buy anything from here ,your money is gone,no parcel ...their phone number is not working, email says dont send messages here...very sad just be aware

27 December 2025
Unprompted review
Rated 1 out of 5 stars

There product's material are very cheap…

There product's material are very cheap and shitty, the color, the fit and whole thing is below average, they show the cute and beautiful products on their app or website but after ordering it shows their real look. I had to buy forcefully because they don't give refunds they give store credit after deducting money. They only do the colorful advertisements of their products but when normal people buy it then they regret. Very horrible experience.
Never buy anything again.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst Customer Experience and Handling of Shipment

I ordered a couple of dresses through these guys online for Onam and they totally screwed up delivery. Queries on Whatsapp or their ticketing system has been dealt at their own leisure time and absolutely no regard for the customer. Kindly stay away from them. Waste of money and time.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company


I had one of the most disappointing experiences with little box. I have been waiting for my refund for weeks, but despite repeated follow-ups, there has been no proper response from their customer service team. Every time I tried to contact them, I either received vague replies or no response at all.

What’s even more concerning is that I have now come across several other reviews and videos online where customers are claiming the same thing – that refunds are delayed or never processed. This raises serious doubts about the company’s credibility.

If my refund is not processed immediately, I will have no choice but to take this matter to the Consumer Court and also report it to the relevant authorities for investigation.

Customers should be aware before trusting this company with their money. A genuine business resolves issues quickly instead of ignoring customers.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

The quality is average and matches the…

The quality is average and matches the price, but they provide misleading information regarding services and dispatch timelines. It’s been a complete waste of time dealing with them. Very poor and unreliable service. I strongly advise against choosing this brand — this is my honest personal recommendation.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

So last time I ordered a dress I got it…

So last time I ordered a dress I got it in 7 days so I thought wow they are delivering it on time it has been almost more than 20 days but I still not received my order & every other day I track my order it's just getting delayed . So unsatisfied with the service

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Terrible and terrible. I ordered 2 tops from them and recieved one today. I bought XS and the size was still EXTREMELY loose. The stitching lines were so BADLY done. The app itself has no section for a review or comment.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

I had a really bad experience placing…

I had a really bad experience placing an order with Little Box India. I placed my order over two weeks ago and still haven’t received it. There was no confirmation email or tracking information, and I had to follow up multiple times just to get any sort of update. The customer service is almost non-existent — slow to respond, and when they do reply, it’s vague and unhelpful. There website is totally West...

What’s worse, they claimed the item was "out for delivery" multiple times, yet nothing showed up. Eventually, I was told there was a "system issue," and my order was apparently never processed properly. No apology, no compensation — just a refund after wasting my time and energy.

Very unprofessional and disappointing. I won’t be ordering from them again and wouldn’t recommend it to anyone looking for a reliable servics

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Urgent Action Required – Delayed Exchange Orders and Lack of Communication

It’s been over 1.5 months since I requested an exchange, and despite numerous follow-ups, there is still no proper update or dispatch of my orders. You promised that two of my order IDs would be dispatched within 48 hours, and one within 72 hours. It’s now well past the 72-hour mark, and nothing has been dispatched.

This kind of treatment is completely unacceptable. I’ve been patient enough, but clearly your team is only offering false promises, not solutions. Every time I ask for an update, I’m told to “wait patiently” – with no explanation, no tracking details, and no accountability. Is this how you expect customers to be treated after paying their hard-earned money?

Your handling of this issue – and of many others, from what I’ve gathered – reflects poor business ethics. You delete customer comments, ignore complaints, and provide no proper platform for communication. This is not just poor service – it feels like deliberate fraud.

I am in touch with other customers facing similar issues, and we are prepared to file formal complaints with the relevant consumer rights authorities. I will also be sharing detailed negative reviews and feedback across all public platforms, including your website, Instagram page, and any influencer posts tied to your brand. Influencers should also be held responsible for promoting brands that fail to deliver and trap customers.

Do not expect any more patience from me. This is your final warning. Either provide me with a clear update and dispatch confirmation immediately, or be ready to face legal, social, and public consequences for misrepresenting your services and mishandling customer funds.

This feels nothing short of a scam, and I will not rest until accountability is ensured.

Your repeated excuses have become nothing more than a cycle of empty promises. There has been zero accountability, no communication regarding delays, and absolutely no regard for the inconvenience caused. As a customer who has paid for these products in good faith, I feel completely cheated.

This isn’t just about a late delivery anymore – this is about your lack of professionalism, complete failure in customer service, and what increasingly feels like a scam operation. I have spoken to several other customers facing similar issues, and it’s clear that this is a pattern, not an isolated case.

You delete comments, offer no proper support channels, and hide behind vague responses like “please wait patiently.” After weeks and months of waiting – are you serious? Would you tolerate this if you were the customer?

15 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look