Littlecharactersstore Reviews 60

TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered a quilt cover set for my daughters 7th birthday on 23rd Dec. Expected it end of December. Waited to follow up till 8th Jan to give time for post Xmas and new year rush and or their break. Item... See more

Rated 1 out of 5 stars

Never received a confirmation email on order. However money taken from account. Customer service response a month after order said they would express post. Two weeks later still nothing received. N... See more

Company replied

Rated 5 out of 5 stars

Purchased ‘Peppa Pig Shaped Cushion’. Great communication, bit of a wait on receipt of item: Ordered 16.06.21 Shipped 05.07.21 Received 07.07.21 Great quality item, Jen was kind & helpful. W... See more

Rated 1 out of 5 stars

ordered items. never arrived. attempts to get in contact with the store have failed to provide a genuine answer. they gave some response that my order had been 'damaged in transit'. load of bs. wishin... See more

Company details

  1. Bedding Shop

Written by the company

Kids Character Store


Contact info

1.8

Poor

TrustScore 2 out of 5

60 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Bananas In Pyjamas

I was very happy with my experience. The price of the item was the best I had seen and the emails kept me up to date with shipping details. The delivery was prompt and the item was as described. It is the perfect gift for my grandson's Birthday.

6 July 2021
Rated 3 out of 5 stars

Toddler bed sets

No communication regarding order being received, had to contact business via email 2 weeks after purchase was made to follow up if order had been received or processed. Order had to be dispatched by supplier to business, and then redirected to me. Products arrived 14th may, order placed 23rd April.

17 May 2021
Rated 4 out of 5 stars

Website was easy to use and fixed issue straight away

Website was easy to use and sizing was easy to understand. The curtains say fully lined, so I expected them to have a thicker lining on the back, for light blocking, however they are rather thin and don't block out all light. But they are lined. The print is great and the sizes were correct. I ordered 2 pairs and only one were shipped, but once I made contact, a second pair was shipped.
Overall, happy with the product and the service.

23 April 2021
Rated 3 out of 5 stars

Disappointing

Ordered a minecraft double bedspread. It feels very poor quality fabric and that it will cause sweating /over heating in bed. Dissatisfied. Only received 1 part of my order, second part still outstanding after some time and no explanation / communication about this. Update: received an update that the second item I'd ordered was delayed by the supplier. Then, that it was actually no longer available at all. All whilst still available on the website and stating it is in stock and will be dispatched within 7-10 days. Overall, disappointing. The 3 star review is for the variety of designs available and because my stepson loved the design itself of his new bedding.

18 March 2021
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Reply from Littlecharactersstore

Hi Gemma I’m sorry to hear that you are not happy with the quality if the fabric. We will surely pass this feedback to our supplier. In regards to your item which has still not been sent it could be because it was on preorder by the time of purchase. I can see that we have received an email from you today about this. Someone will get back to you soon with an update.

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