Little Lake Lending Reviews 

7,014
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and courteous throughout the entire loan application process. Consumers also deeply appreciate the remarkably fast funding and the intuitive, easy-to-use digital website that make securing emergency financial assistance completely seamless and stress-free for everyone. However, some people mentioned that the extremely high interest rates make rapid repayment an absolute necessity to avoid high costs. A few other reviewers also noted occasional unexpected payment processing issues, communication challenges with representatives, or difficulties with managing extra payments on their active accounts.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that the entire loan experience is fast, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and relief regarding loan... See more

User experience

People report positive satisfaction with the overall user experience, noting that the platform is organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.

Company replied

Rated 5 out of 5 stars

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,014)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed immediate assistance

I needed immediate assistance. This company provided it, and made the process easy.

29 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

We’re so grateful for your five-star review, Michael! Knowing that we could step in quickly and make the process easy for you truly means a lot. We understand how important timely assistance can be, and we’re proud our team could deliver the support you needed. Thank you for your support, and please don’t hesitate to reach out if we can help again!

Rated 1 out of 5 stars

Never again 200 dollar loan and had to…

Never again 200 dollar loan and had to pay back 430.70 nope never ever

21 January 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your experience — I truly appreciate you taking the time to speak up, Tracy. I’m really sorry to hear it felt frustrating. With small‑dollar loans, interest rates and fees can add up quickly, which is why paying early can reduce how much interest builds over time. It’s never our goal for anyone to feel surprised, and your feedback helps us improve. Wishing you better experiences ahead.

Rated 5 out of 5 stars

Speedy

Great service and prompt

27 April 2026
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Reply from Little Lake Lending

Huge thanks for the 5‑star love, Queen Brown! It’s great to hear our prompt service made a positive impact. We appreciate you and hope to see you back.

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thanks for the five-star rating, customer Robert L. Zellers! We're happy to know that your experience was smooth and easy from start to finish. We appreciate your feedback and are here anytime you need assistance in the future!

Rated 5 out of 5 stars

fast and easy

25 April 2026
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Reply from Little Lake Lending

Thanks for the great review, Harold! We work hard to keep things simple and efficient, so it’s great to know that came through in your experience.

Rated 5 out of 5 stars

Such a great service

Such a great service
Thank you

26 April 2026
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Reply from Little Lake Lending

Thank you for taking the time to share this, Customer! Hearing that you had a great experience is the highlight of our day. We hope to welcome you back soon!

Rated 5 out of 5 stars

Quick Loan Process

The process was quick and efficient. I appreciate the professionalism of staff and timeliness of the loan deposited.

26 April 2026
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Reply from Little Lake Lending

Your kind words mean a lot to us, L. Hamilton! We're glad the process was smooth, efficient, and supported by a professional team you could count on. Thank you for the wonderful review and for letting us serve you!

Rated 5 out of 5 stars
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Reply from Little Lake Lending

Dear Delywn Hampton,

We truly appreciate you taking a moment to share your feedback with us. We’re so glad to hear everything is going well and meeting your expectations. Thank you for your support—we’re always here if you need anything!

Rated 5 out of 5 stars

A great experience for me

A great experience for me
I look forward to seeing you in the future thank you
for his help, did I need that money?

21 April 2026
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Reply from Little Lake Lending

Thank you for the five-star review, customer! I’m so happy to hear you had a great experience. Helping you when you needed it most is exactly what I strive for. I truly appreciate your trust and look forward to seeing you again soon!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Lauraz,

We truly appreciate your kind words and are grateful you took a moment to share your experience with us. It means a lot to hear that our response and turnaround met your expectations. Thank you again for your support—we look forward to helping you anytime!

Rated 5 out of 5 stars

A Good Company To Work With

Little Lake Lending is very easy to work with and has great solutions. It can be expensive but they are great at working with you if you hit any snags.

19 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your thoughtful review, Bobbie! We’re glad to hear that you found Little Lake Lending easy to work with and that our team could provide solutions that met your needs. We understand that cost is an important factor, and we truly appreciate you recognizing our efforts to stay flexible and supportive when challenges arise. Thanks again for your trust—we’re always here if you need us!

Rated 5 out of 5 stars

EASY

It was an easy process. Highly recommend.

18 April 2026
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Reply from Little Lake Lending

We truly appreciate your amazing review, Matt! Knowing the experience was smooth and simple is a big win for our team. Thanks for the high recommendation — we’re always here when you need us.

Rated 4 out of 5 stars

Quick fix for a short term problem

Quick fix for a short term problem. Outrageous interest making a quick repayment a must. The initial process is a little cumbersome. Very nice customer service and web portal.

16 April 2026
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Reply from Little Lake Lending

We truly appreciate your honest feedback and the 4 stars, Thomas! It’s great to hear our team and web portal made a positive impression. We understand the frustration around interest rates and the onboarding steps, and your comments help us get better. Thanks again for choosing us — we’re grateful for you!

Rated 5 out of 5 stars

Customer service / payment

Customer service / payment

17 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thanks for taking the time to leave such a great review, customer! We’re thrilled that you had a smooth experience with both our customer service and payment system. Making things easy and efficient for our customers is always a top priority. We truly value your support!

Rated 5 out of 5 stars

The customer care agent was very helpful…

The customer care agent was very helpful and discussed with me options that were available as far as interest rate finance an early payoff that would help with my situation. After talking to the agent made my decision to go ahead and accept the loan offer.

15 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your experience, Angel Cantu! We’re so glad our customer care team was helpful in reviewing your options and guiding you through the process. It’s important to us that you feel informed and comfortable when making financial decisions. We appreciate your trust and are always here if you need anything moving forward!

Rated 4 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer,

We truly appreciate you taking a moment to share your experience, and we’re so grateful we could be there when you needed help. It means a lot to us to know we were able to support you at the right time. Thank you again for trusting us—we’re always here whenever you need us!

Rated 5 out of 5 stars

They were very friendly and helpful

They were very friendly and helpful

14 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Mary,

We truly appreciate your kind words and are grateful you took the time to share your experience. We’re so glad to hear our team was friendly and helpful- that's what we strive for! Thank you again for your support—we look forward to working with you in the future.

Rated 3 out of 5 stars

I did not like the high interest on the…

I did not like the high interest on the loans. Getting approved was a simple process. The quicker you pay off your loan the better.

12 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

We appreciate you taking the time to leave a review, customer. It’s great to know that you found the approval process quick and straightforward—that’s one of our top priorities. We’re sorry to hear that the interest rates didn’t meet your expectations, and we understand how important that is when making financial decisions. Your feedback is important to us, and we’re always looking for ways to provide better value. Thank you again for sharing your thoughts with us.

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

We truly appreciate your five-star rating, Nancy Watkins! It’s great to know that everything came together in a way that made your financial decision easy and stress-free. That’s one of our top goals. Thanks again for your trust—we’re here whenever you need us!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Maritza Jackson,

We truly appreciate you taking the time to share your experience with us. We're grateful to hear that your loan approval process was quick and easy, as that’s exactly what we strive for. Thank you for choosing us—we’re here whenever you need us again!

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