Little Lake Lending Reviews 6,849

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and courteous demeanor, making the loan process easy and pleasant. Many people highlight the exceptional customer service, noting that representatives are friendly, understanding, and provide clear explanations. The service itself is frequently described as fast, efficient, and straightforward, with many consumers appreciating the quick approval and funding of loans, often receiving money on the same day. However, some customers also noted concerns regarding the interest rates, advising others to pay off loans quickly due to high charges. A few people mentioned issues with communication, specifically regarding system updates delaying loan agreements or confusion about how points are redeemed. There were also isolated instances where customers felt the repayment terms were not clearly explained or that the actual loan terms differed from what was initially discussed.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently mention the staff's... See more

Payment

Customers had positive experiences with payment, particularly praising the speed of funding. Many reviewers... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fast and easy

25 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thanks for the great review, Harold! We work hard to keep things simple and efficient, so it’s great to know that came through in your experience.

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Delywn Hampton,

We truly appreciate you taking a moment to share your feedback with us. We’re so glad to hear everything is going well and meeting your expectations. Thank you for your support—we’re always here if you need anything!

Rated 5 out of 5 stars

A great experience for me

A great experience for me
I look forward to seeing you in the future thank you
for his help, did I need that money?

21 April 2026
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Reply from Little Lake Lending

Thank you for the five-star review, customer! I’m so happy to hear you had a great experience. Helping you when you needed it most is exactly what I strive for. I truly appreciate your trust and look forward to seeing you again soon!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Lauraz,

We truly appreciate your kind words and are grateful you took a moment to share your experience with us. It means a lot to hear that our response and turnaround met your expectations. Thank you again for your support—we look forward to helping you anytime!

Rated 5 out of 5 stars

A Good Company To Work With

Little Lake Lending is very easy to work with and has great solutions. It can be expensive but they are great at working with you if you hit any snags.

19 April 2026
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Reply from Little Lake Lending

Thank you so much for your thoughtful review, Bobbie! We’re glad to hear that you found Little Lake Lending easy to work with and that our team could provide solutions that met your needs. We understand that cost is an important factor, and we truly appreciate you recognizing our efforts to stay flexible and supportive when challenges arise. Thanks again for your trust—we’re always here if you need us!

Rated 5 out of 5 stars

EASY

It was an easy process. Highly recommend.

18 April 2026
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Reply from Little Lake Lending

We truly appreciate your amazing review, Matt! Knowing the experience was smooth and simple is a big win for our team. Thanks for the high recommendation — we’re always here when you need us.

Rated 4 out of 5 stars

Quick fix for a short term problem

Quick fix for a short term problem. Outrageous interest making a quick repayment a must. The initial process is a little cumbersome. Very nice customer service and web portal.

16 April 2026
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Reply from Little Lake Lending

We truly appreciate your honest feedback and the 4 stars, Thomas! It’s great to hear our team and web portal made a positive impression. We understand the frustration around interest rates and the onboarding steps, and your comments help us get better. Thanks again for choosing us — we’re grateful for you!

Rated 5 out of 5 stars

Customer service / payment

Customer service / payment

17 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thanks for taking the time to leave such a great review, customer! We’re thrilled that you had a smooth experience with both our customer service and payment system. Making things easy and efficient for our customers is always a top priority. We truly value your support!

Rated 5 out of 5 stars

The customer care agent was very helpful…

The customer care agent was very helpful and discussed with me options that were available as far as interest rate finance an early payoff that would help with my situation. After talking to the agent made my decision to go ahead and accept the loan offer.

15 April 2026
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Reply from Little Lake Lending

Thank you for sharing your experience, Angel Cantu! We’re so glad our customer care team was helpful in reviewing your options and guiding you through the process. It’s important to us that you feel informed and comfortable when making financial decisions. We appreciate your trust and are always here if you need anything moving forward!

Rated 4 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer,

We truly appreciate you taking a moment to share your experience, and we’re so grateful we could be there when you needed help. It means a lot to us to know we were able to support you at the right time. Thank you again for trusting us—we’re always here whenever you need us!

Rated 5 out of 5 stars

They were very friendly and helpful

They were very friendly and helpful

14 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Mary,

We truly appreciate your kind words and are grateful you took the time to share your experience. We’re so glad to hear our team was friendly and helpful- that's what we strive for! Thank you again for your support—we look forward to working with you in the future.

Rated 3 out of 5 stars

I did not like the high interest on the…

I did not like the high interest on the loans. Getting approved was a simple process. The quicker you pay off your loan the better.

12 April 2026
Little Lake Lending logo

Reply from Little Lake Lending

We appreciate you taking the time to leave a review, customer. It’s great to know that you found the approval process quick and straightforward—that’s one of our top priorities. We’re sorry to hear that the interest rates didn’t meet your expectations, and we understand how important that is when making financial decisions. Your feedback is important to us, and we’re always looking for ways to provide better value. Thank you again for sharing your thoughts with us.

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