Little Shop of Horrors Reviews 

583
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in fantastic condition and are carefully packaged to ensure safe transit during delivery. Consumers love the incredible quality of the greenery, often noting how healthy, well-established, and surprisingly large their purchases turn out to be. People also appreciate the prompt shipping times and the helpful care guides included with every order. However, some people also felt that occasional hiccups occurred, pointing out minor processing delays or slower communication responses. A few reviewers mentioned receiving incomplete orders or facing slight delivery setbacks before everything was successfully sorted out.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible quality and health... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with the health and condition of... See more

Delivery service

Users describe positive interactions with delivery_service, noting quick arrival times and excellent... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is very easy to place... See more

Service

Reviewers highlight positive aspects of service and quick delivery times. Customers consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great company. The carnivorous plants were absolutely amazing. The attention to detail on how and why the plants were packaged is incredible. No likely hood of any damage. The plants were... See more

Rated 5 out of 5 stars

I have ordered from this nursery before, and they are brilliant. They know their stuff. You can buy for first timers, or experts. I bought half a dozen trumpet type insect eating plants last year,... See more

Rated 5 out of 5 stars

Little shop of horrors have a large selection of carnivorous plants, all reasonably priced. Ordering online was easy my order arrived quickly. It was packed really well and plants arrived in perfect c... See more

Rated 5 out of 5 stars

i have ordered from this company for a few years now, and can honestly say the experiences i have had, have always been absolutely above and beyond on all levels... the internet site is descriptive gi... See more


Company details

  1. #12 of 48 best companies in Nursery

Written by the company

Little Shop of Horrors is an online store of Southwest Carnivorous Plants based in East Devon. We have been growing carnivorous plants since 1990 and specialise in hardy carnivorous plants including Venus Flytrap (Dionaea), North American Trumpet Pitcher Plants (Sarracenia), Sundews (Drosera) and Cobra Lily (Darlingtonia), Bladderworts (Utricularia) and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

583 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(583)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service great plants

Amazing service. The plants arrived beautifully packaged. Took me ages to unpack them. Plants as described and came in pots which I wasn’t expecting. Highly recommend

27 May 2025
Rated 5 out of 5 stars

Excellent, exceeded all expectations

I finally had enough of the flies flapping about so thought I'd try carnivorous plants. I found the site via a Google search and was impressed by the range of options and detailed care tips and suggestions. I ordered a trough of terror, a terrarium set, and 2 individual Venus flytraps. My order was safely delivered today, with all of the plants arriving in excellent health, with extra potting soil and protective packaging. I'm really excited to see how they go after I re-pot them and put them to work. They're incredibly cute and I'm already chattering away to them! Audrey II would be proud. Order with complete confidence.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Fantastic service. I wasn't expecting the plants to be so big, I thought they'd be little cuttings or something. Packaging was superb, very well packed and the information sheets on how to care for the plants is a lovely touch. I'd recommend South West Carnivorous Plants to anybody wanting to start a collection.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic plants

Fantastic plants - very good size and healthy looking, arrived well packed and in reasonable delivery time :) will 100% shop again. Thank you 5*

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Horrors

Really well packaged and healthy plants at a reasonable price. Arrived quickly and cleverly wrapped so that the plants are protected and the soil doesn't get everywhere. Would absolutely use again.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Great choice and well packaged.

Great choice and well packaged.
The website was easy to navigate and despatch was prompt. The care information was very detailed and the plants were well protected and it great condition when they arrived.

25 February 2025
Rated 5 out of 5 stars

Great Experience.

Ordering was easy and the plant was delivered quickly. However, the 2 reasons for the 5* rating are firstly the packaging which was brilliant, ensuring that the plant arrived in excellent condition and secondly the response that I had to a question about looking after the plant was prompt, detailed and extremely helpful.

25 February 2025

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