Little Steps Reviews 81

TrustScore 4 out of 5

3.9

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Company details

  1. Baby shop

Written by the company

"Little Steps" er en online butik, der specialiserer sig i salg af kvalitets sko, legetøj, spise service og diverse accessories til småbørn. Vi tror på, at det er vigtigt at give børnene de bedste produkter fra starten af, så de kan trives og udvikle sig optimalt.


Contact info

3.9

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Bogus charges - n way to contact them

We were charged $14.77 on 3/26 and $73.85 on 3/28 and have not bought anything from them. Website shows no orders from either of us. I have sent messages thru "contact us" on their website, got nothing but silence. Set a message buy Face Book messenger, just silence. My bank could not contact them to verify these purchases, so I am stuck.
Update: Trusrpilott wanted order number and other info. All I have is my bank statement showing the chages and the company. It was too late to send them copies of the statement' I stand by my review. Beware of a company you can not contact.
LITTLESTEPSCLOTX3888-X4344 CAUS as the merchant.

24 March 2025
Unprompted review
Little Steps logo

Reply from Little Steps

Hello James, we are sorry to hear that you have had an unpleasant experience. But we can not find your name in our system, neither have we received any messages from you.

Therefor we wonder that you might have reviewed the wrong website. This is www.littlesteps.dk, a company which only ships within Denmark.

UPDATE:
We kindly ask you to contact us at info@littlesteps.dk with all details regarding your case like screenshot of transactions and the messages you claim to have sent us.

We are looking forward to hearing from you, so that we can find a solution in this very odd case.

UPDATE 15.04.25:
LITTLESTEPSCLOTX3888-X4344 CAUS has nothing to do with our company, when customers are charged from our side they will see VSE COPENHAGEN appear in transaction details. Therefor we kindly ask you again to reconsider your review, because it seems like you have reviewed the wrong company. We would appreciate you sending a screenshot of the transaction you refer to to our customer support email at info@littlesteps.dk.

Kind regards,
LittleSteps.dk

Rated 5 out of 5 stars

hope to get a reply

good day!

are you going to send the return label? asked today in the morning , order 1868

got the reply same day and issue solved.

22 April 2024
Unprompted review
Little Steps logo

Reply from Little Steps

Hello Yevheniia,

We have already replied hours ago, 13:58 to be exact.

Please check your email again. Also the email can might be found in your spam filter.

Please get back to us :)

Kind regards,
LittleSteps.dk

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