Live in the Light Reviews 1,172

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the careful curation process. Many people also highlight the speedy delivery service, often mentioning that items arrived faster than expected and were beautifully packaged with great attention to detail. The overall ordering experience is frequently described as excellent and easy. However, some customers also noted issues with their orders, specifically regarding delivery times and customer service responses. A few people experienced delays in receiving their purchases or found that tracking information was not updated. There were also instances where customers felt that the company's communication regarding delivery expectations, especially for expedited shipping, was unclear or that responses to inquiries were unhelpful.

What people talk about most

Product

People report positive experiences with products. Many customers praise the high quality, efficacy, and... See more

Delivery service

Customers generally had positive experiences with delivery service, praising the quick and efficient delivery... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report satisfaction with quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Always a good experience buying from this wonderful company, the products are such high quality and they are sent out very quickly… in beautiful eco friendly packaging. This time I bought the Pure eye... See more

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love live in the light

I love live in the light! They have a fantastic range of natural products. You get a cute little message card in your package, delivery is always quick and to top it off you can collect reward points!

22 October 2023
Rated 5 out of 5 stars

Would recommend to friends

This is a great place to buy Living Libations products, I had a very good expirience with my order:

- Great prices
- Fast delivery
- Eco packaging
- Wide range of Living Libations products

17 October 2023
Rated 5 out of 5 stars

This is my favourite website ever

This is my favourite website ever. I am so delighted that live in the light stock living libations which is my favourite skin care products. I am very sensitive to products and only put organic pure products on my skin.
It’s such a treat to see how much lovely things they stock.
Delivery is very fast and I love the little card they pop in.
Thank you live in the light!!

5 October 2023
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Ordered and arrived the next day and the products were securely wrapped to ensure no breakages or spills. The living libation products I ordered are amazing as well. Will definitely be ordering more soon!

3 October 2023
Rated 4 out of 5 stars

Delivery as expected and product well…

Delivery as expected and product well packages for product protection and in perfect condition. Only down side is use of polystyrene as part of this, as not very environmentally friendly.

2 October 2023
Live in the Light logo

Reply from Live in the Light

Hi Deborah... these packing peanuts are not polystyrene - we would never use that! These are biodegradable packing materials which if you run under water, you will see they disintegrate. :)

Rated 5 out of 5 stars

Love love love this company

Love love love this company! Fantastic selection of products and great service! I found a product containing ozone which i specifically needed for a tooth problem and the product on this site was completely natural. It has sorted my tooth problem and I let the dentist know I healed it naturally rather than using the toxic mouthwash they prescribed!!!

2 October 2023
Rated 5 out of 5 stars

Gem Company

What a great company, with amazing products. Fabulous service - a very highly happy satisfied customer

1 October 2023
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I was hunting for a particular candle that I couldn't find anywhere. I emailed Live in the Light and they confirmed that they might have some soon but they couldn't be 100% sure what would come in. I thought I would check back in a few weeks but they emailed me to let me know that they had them and I was so pleased :) Ordered one straightaway, it was delivered quickly and I am really happy. Great products, caring customer service, thank you so much ✨️

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Good company

Good company, though a particular unique improvement could be made. Products delivery no complaints. I would give 4 stars maybe.

14 June 2023
Rated 5 out of 5 stars

Happy customer

Firstly, the browsing experience was seamless - got to see new products that I would love to trial in the near future. Secondly, shipping went out so quick which was impressive and lastly the packaging was well thought of for the environment. Recently moved from Australia and happy to find a store I can trust and shop at. Thanks guys, your new regular <3

30 August 2023
Rated 5 out of 5 stars

Oh my dog the oatmeal and aloe shampoo…

Oh my dog the oatmeal and aloe shampoo and conditioner are fantastic. Our dog suffers from very dry and scaly skin near his tail. One bath using these products and the dry skin has gone.
An amazing product. Brilliant service, arrived really quickly.

3 September 2023

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