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Kindred Reviews 104

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its excellence and the positive attitude of the staff. Many people appreciate the seamless user experience, finding the platform easy to navigate and the overall process smooth. The convenient locations of the homes are also frequently mentioned as a significant benefit. However, some customers also noted issues with the website, specifically regarding the lack of replies from some hosts and the presence of many second homes or rental properties instead of genuine residences. A few other people also felt that the platform offered insufficient protection for hosts, citing instances of issues with property condition and dissatisfaction with the cleaning service.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of professional cleaning... See more

Staff

Customers had positive experiences with staff, highlighting the helpfulness of personal and virtual... See more

User experience

Clients share positive opinions on user experience, with many describing it as amazing, simple, and... See more

Website

Consumers find the website to be ambiguous. While some reviewers praise it as an invaluable alternative to... See more

Location

Reviewers mention positive feedback about location. Customers praise the beautiful homes and stunning views,... See more

Based on these reviews

Rated 5 out of 5 stars

Kindred was my first time using a home swapping platform and it continues to exceed my expectations. I was an all star airbnb host for years and the customer service Kindred has blows Airbnb out of th... See more

Rated 5 out of 5 stars

The reviews here could not be more diverse but certainly our experience so far has been very positive. We joined last year as away for 3 weeks and immediately had 3 groups book stays. Two were... See more

Rated 5 out of 5 stars

So far so good. Great communication with the app through their concierge service. Thoughtful guests. Very convenient cleaning service who were very thorough.

Rated 5 out of 5 stars

Felt confident leaving my home in a trusted guest’s hands while I was way. Came home to a cleaner apartment than when I left! Kindred staff answered all my Questions before I hosted my first gues... See more


4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kindred is the Best

I love Kindred. I have hosted couch Surfers for years. It is so nice to have something similar that allows me to trust people in my home while I'm not there. I could not recommend Kindred enough!

16 April 2026
Rated 5 out of 5 stars

Awesome Travel Community

I have had several travel experiences on Kindred in the last 3 years as an early(ish) adopter. Each stay has been just as unique and delightful as the community members opening their homes for hosting. Highly recommend!

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Egregious Guest Damage, "$100K" Host Protection a Scam

We have hosted our home as Super Hosts for 10 years on AirBnb/VRBO often with Pets and never had any problems. One of first experiences with Kindred had guest's dog destroy one of the sofas of our 3 piece set. Worked with Kindred to leverage their advertised "$100K" Host protection - and got offered $209.40 !! The damage is so severe can't be repaired has to be replaced. Absolutely appalling experience

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience With Kindred Every Time!

We've had wonderful experiences every time with Kindred, both hosting and traveling. They have really thought through any question you may have and make the process easy. We also have enjoyed the little bit we get to learn about our hosts or guests and each time have felt like they are the sort of people we'd like to be friends with, which makes the experience even more fun. Would highly recommend to anyone as a great way to travel!!

14 April 2026
Rated 5 out of 5 stars

It’s pretty magical staying in…

It’s pretty magical staying in someone’s thoughtfully put-together home for a week while sharing my home with a stranger while I’m away. It feels human, full and unique in a world of more transactional home sharing platforms. The Kindred cleaners did a great job and we came home to a clean and refreshed home! Highly recommend!

14 April 2026
Rated 5 out of 5 stars

Life changing platform for travel!

We have been using Kindred for a couple of years now and it has opened up a world of travel possibilities for us that would have otherwise not been feasible due to cost. We truly love this platform so much and we hope to continue using it for a long time!

13 April 2026

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