Liverpool Auto Care Reviews 

Went to LIVERPOOL AUTO CARE last 10th of October 2024 due to warning light on my 2016 KIA SPORTAGE. I was referred by one of garage nearby to them. They said they have to re-learn DPF and paid for it including diagnostics £163+! Drove off then less than 24 hours, the warning light came back on! Rang them and said bring back the car. On 14th October, brought back car and ask if they can extinguished the warning light on dashboard coz car have to be MOT'D that day. They managed to extinguished it and pass my MOT. But warning light on dashboard came back on again next day the 15th! It just shows that "THEY DON'T KNOW WHAT THEY'RE DOING! Honestly wouldn't recommend them to anyone! Mis-advertised their expertise!👎👎👎

Fabulous service and really friendly staff particularly James and Katie who were so helpful.
Really efficient resolution correcting fault made by previous garage. Would definitely recommend

I wanted to express my sincere gratitude for the exceptional service I received at Liverpool Autocare. The team were a joy to work with, and their expertise was evident in the high-quality work they produced. The coffee was an added bonus! Thank you.

Needed a recharge of my ford focus Aircon on a very hot 🥵 day.
Phoned up and was sorted with in the hour , same day .
Very pleasant staff .

Best possible experience after dealing with many a mechanic. They did a dpf clean & regen and couple of other jobs at really short notice, did a fantastic job. Couldn’t be happier with quality & services. Everyone really friendly & had fantastic service from Heidi. Will be going with these guys again as they’ve got my trust. Thanks

Had problems with my Nissan juke, kept on losing power and my engine management light came on. Had a diagnostic done on my car which told me my mass air flow meter was the problem. Bought a secondary part from internet and got it fitted. Checked again and the light wasn’t on and a few days later back to square one again. Sent the air flow meter back and got a replacement and yet again the same problem light came on again. As you can imagine I wasn’t very happy. Just seemed as if it was problem after problem. I took my car to Liverpool auto care and explained the situation and she told me they would have to re do a diagnostic to check to see what the fault was. I was happy with that and understood they can’t go off any one else’s word. Once they had done the diagnostic it was them same problem as previously told. He then told me that the part I’d bought had to be a genuine one from the dealer cause of the sensor and the reason for my light coming on was the secondary part I’d bought. Told me he would fit the part and re do a diagnostic for half the price once I’d got the new one. The lads made me feel welcome and the admin staff were absolutely lovely. I would highly recommend these and had no problems. The after service was brilliant and can’t fault them would highly recommend these.

I was recommended to go to this company for a diagnostic issue which was completed and the fault rectified with minimal fuss. All round I received excellent service particularly from Katy, James, Lewis and also Heidi.
I wouldn't hesitate to return in the future.

10/10, this company was recommended to me and so glad it was. Friendly professional service. I was quoted £600 at my local Audi garage and it was actually a simple repair for £45.00. They did it whilst I waited and even provided coffee too, couldn’t be happier!

The receptionist was very helpful and friendly. The technician who carried out a hardwire install my dash cam was very efficient, he’s done a really good job at hiding all wiring. Very tidy job, I’m definitely going back for any other auto electrical work I need carrying out.

I dropped the car off I will given an update with a cost of the repairs and the car was repaired at the time the said with a good price too.

Amazing service from initial phone call to double check before we left. Came to have a stereo update in our camper. Big smiles, friendly service, professional and knowledgeable staff. Heidi made us a cuppa and put netflix on for is in the waiting room. Cheekily asked if they could do a couple of little jobs, no problem whatsoever. Would highly recommend. We will be back amd we will spread the word. Thank you 😊

Had some new wing mirrors to fit to a Nissan Elgrand. The connectors from the new and old mirrors were totally different so wasn't just a plug and play fitment.
Liverpool Auto Care took the time to work out what wiring did what and managed to get the new ones to work in what seemed like minutes.
I thought I had the best auto electrician (now moved on) but now i've decided otherwise.
Customer service wise, cannot fault Heidi. She was amazing!

went to see lac on 19th feb 2024 for the fitting and install of my wolfebox g900 dashcam, making the appointment was very easy with good knowledge and communications from heidi, i found louise and his team very helpful and again knowleage was spot on, really tidy fantastic job, big shout out to the technician who fitted the dashcam, a young man with a bright future if he keeps on doing what he is doing, all round a good experience, and i would recommend this company 5 stars highly recommended...

From my first visit it was a very professional service, I was kept updated on work and very satisfied with outcome
Fault diagnosed and repaired very happy

I actually begrudge that 1 star. My car bought at 40.000 miles I used once a wk for 4 miles.stsrted losing power making bad noise engine light on saying problem. RAC guy took my car to village motors . I was called a couple of times by a women who books taxis knows nothing else very rude . I mean extrenly. £681 exhaust next day yes go ahead fine. Following day injectors £137. I agreed still very abrupt attitude then subtotal was£1.144.99. the receipt not in my name or address Julie white whoever she is it's my car I paid I want my name. Again car won't start it has engine problem n engine light on again would start atal . I picked it up about two weeks ago drive it twice from sefton park to china town now car won't budge. Dreading having to speak to this rude woman It took me 2 days of dread. She picked up. I asked to spk to machanic they busy can she help I said maybe explained situation. This lady tells me previously I just pass message on basically she knows nothing atal but Joe to book people taxis. But arguing talking over me when clearly she ain't a clue about cars she said so herself . I said listen I don't think I should talk to you I need to spk with one of blokes. Happy to wait if their busy. Her response was "well don't talk to me then" put phone down. I did expect call bk by lad or some less argumentative at least knows what they talking about. Iv hear nothing. I will be seeing my solicitor tomorrow£1.144.99 iv paid for broken car still and spoken too by some rude person wanting to argue about something she knows nothing about. If I have to go court let's go AVOID AVOID AVOID AT ALL COST NO MANNERS OVER GRAND SPENT FOR BROKEN Car Scanner ELM OBD2
DTC report
Selected brand: Citroen

============1==============
P0015(93)
Raw code: 001593
ECU: Engine control unit[Archive (inactive)]
Status: Test failed since last DTC clear
Camshaft position (CMP) actuator, exhaust/right/rear, bank 1 - timing over-done
============2==============
P0123
Raw code: 0123
ECU: Engine control unit
Status: Pending
Throttle position (TP) switch A/accelerator pedal position (APP) switch A - high input

============3==============
P0301
Raw code: 0301
ECU: Engine control unit
Status: Confirmed
Cylinder 1 - misfire detected

============4==============
P1693
Raw code: 1693
ECU: Engine control unit
Status: Confirmed
Turbo Charge Control Circuit Malfunction
Turbo charge control circuit malfunction. SID 803 Starting and switching off of the engine controlled. Starting or switch-off requests absent or not valid.  J34P - Remote control wake-up inconsistency problem.  NFU - Fault: Piloted engine stop-and-start (DAMP). .

Very pleased with the installation of my cars Dash Cam. Heidi on the front desk very pleasant and helpful.

An awkward little job for the LAC team to remove, repair and refit the ABS unit on my VW Polo. Took a while due to ordering parts etc. but Heidi kept me up to date throughout while the lads beavered away in the workshop to get me back on the road. Much appreciated and at a fraction of the cost of a new unit from the dealer. Highly recommended for auto-electrical work.

This company is first class service in every way would definitely recommend

I was told by one garage that after diagnosing an electrical fault it would cost me more than the car was worth to be fixed. Liverpool Auto Care had me back on the road for & 104 on the same day. An excellent, efficient and friendly service. I would highly recommend them to anyone.

Simply the best. Lovely helpful team, truly excellent customer care, plus fantastic reliable service. All at a very reasonable price.
Highly recommended!