Disgusting customer service! Ordered from this company before and never had any issues, however I ordered the wrong colour hair as when swiping through the colours the colour number was at the top. I... See more
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Extremely happy with my order and their customer service. Couldn’t find anywhere who can do wavy platinum blonde tape extensions to match my hair without breaking the bank. Came across Livicor and was... See more
Company replied
Hair quality for the curly hair extensions is shocking. It's so thin and once installed my client looked like hagrid from Harry potter. Waste of time trying to contact customer services because you wo... See more
This is a reply from my review posted after days go: “We appreciate your feedback and regret that your experience did not meet your expectations. However, after carefully reviewing your order and... See more
Company details
Written by the company
Premium quality hair extensions for women of all hair types - on a mission to promote inclusivity within the hair and beauty industry. Our hair is 100% virgin Remy human hair, sourced from India.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 07592671003
- info@livicor.com
- livicor.com
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Hasn’t replied to negative reviews
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It wasn‘t how i wanted it and the…
It wasn‘t how i wanted it and the communication wasn‘t so well
The hair doesn’t look like in the…
The hair doesn’t look like in the picture but it is good quality. It’s just not my hair texture.
Do not buy a single thing from this…
Do not buy a single thing from this place. Scammers. Made me pay for shipping £60 and started ignoring me when I asked why FedEx is asking me for money. Absolute shambles of a company with the poorest communication skills. Shipping takes forever just save your time, energy and most importantly money. Biggest regret.
Company does perfection every time…
Company does perfection every time blend is perfect , quality is amazing, no company I love more.
Poor Customer service :reap of company please beware
Talk about poor customer service .I bought this item late December 2022 arrived in January 2023 defective Sent photos a proof to the seller contacted the seller immediately to arrange a return for refund who did not respond, sent several emails
They Refused to answer the listed UK mobile phone numbers on their website.
Seller claimed there is no refund as the item was custom made .The item was clearly faulty along
areas on the lace not attached together , this is not what was described ,on the website , cannot use the unit as the lace front as not attached the the rest of the wig
Crook seller decided to send me photos of similar items in their catalogue claiming that it was the item sent to me and it was not a faulty item
Blatantly scammers and dishonest company refusing to return/refund of £250
Imagine the chic and
Daylight robbery and POOR CUSTOMER SERVICE PLEASE BEWARE
item arrived directly from China seller fused to send me return address in the UK to return the item
Disgusting customer service and just a reap off company
I bought the hair for my wedding…
I bought the hair for my wedding I fall in love with my extensions. In beach swimming honeymoon my hair was the best
Great hair
Great hair, and quick delivery. Very efficient service no complaints at all. Thanks very much
Very disappointing
Very disappointing. Too expensive for the lack of quality. The hair was thin in the ends, had grey hair in it and was not the right base colour. The people selling this hair. advertised as a base shade of a one, however was more like a base three. They then argued because the hair was not artificially coloured that’s why it wasn’t as dark which doesn’t justify why it’s not the colour advertised. It is still not a base one regardless of it it’s natural or artificial colour. The hair smelt terrible too.
Fake advertising
I love my hair extensions
I love my hair extensions. I got kinky straight, and they matched my texture well - very soft and easy to install. I have had them for some time, and I am impressed by how much they've held up
AVOID THEM!
Wow, I wish id read these reviews before I went through what I have.
A few months ago I ordered curly hair extensions, they cost me over £400...
They started to go matted so badly after just 4 weeks, I kept having to spend hours dematting
Baring in mind I'm a HAIRDRESSER and extensionist of many many years will a very far and wide following and I have curly hair and am a curly hair specialist I know what products are needed. I told them, sent them pics and they offered 40% off my next extensions. Giving up with the response I then ordered a weave to try...
It came as was the wrong curl pattern and BRIGHT yellow. I emailed, IGNORED. a week later emailed again, ignored. 1 month ago I emailed still ignored and even now.
The Hair lasted 3 weeks! Never in all the years I've ordered extensions have I just own them last so little time. Especially when they advertise the life span of over a year. I'm now out of pocket and having to let down clients as I tried these to then start giving clients a curly option. Poor customer service. Over priced and con artists.
Website isn’t well build at all
Website isn’t well build at all. You can’t pick you hair colour and can’t see how much you will actually pay which shouldn’t actually be allowed to charge people like this without showing it on the website…
And struggle to get in touch with anyone ..
Scam Company
Scam Company
Hair is fake.
Synthetic mix.
Terrible customer service
Puts phone down on you
Wouldn’t even give 1 star
Wouldn’t even give 1 star. Very misleading. I bought clip in extensions thinking they are just available stock and I can get refund if it’s not the right colour. How wrong was I… so the colour a lot darker then expected, I asked for the return address and was asked to provide photos of the hair that I received. After multiple emails (they were asking to resend photos) they said I’m not legible for the refund. Apparently the hair I’ve ordered where customised. Never thought it was customised. I read the product description again and it was there right at the bottom. My advise… please check descriptions because I feel that all of their items classified as customised and you won’t get refund. I paid £196 for something that not going to use. It’s really shocking.
Awful
Awful! The hair came not as described, felt like straw. I emailed to ask for a refund and they won’t. Very poor customer service
Ignoring me after sending return
Returned my hair over 2 weeks ago for a refund as the hair came a lot darker than expected. Since doing so I haven’t had one update and still haven’t received my refund. I’ve tried to contact them through email, messenger, WhatsApp, calling them , Instagram and their online chat and they haven’t replied on one of these different platforms! Starting to think I won’t be receiving any refund even though I have sent the hair back to them. Awful customer service can’t even get a reply from them!!
Great repurchase!
This is my second time buying hair from Livicor.
It’s really soft and good quality, I’ve been loving wearing my hair natural and it’s so easy to maintain. The hair lasts a long time and doesn’t shed too much.
The price is quite good for the quality, I will be repurchasing.
Tape in curly/wavy
Ordered 4 packs of tape ins, I wasn’t too sure on the colour so I dm’d Livicors Instagram account and they where really quick to respond and colour matched me well, I ordered hair on separate days but I was really happy to see they arrived together in one parcel instead of two, the hair quality is super soft and thick all the way down which I know a lot of hair brands aren’t, I cannot wait to apply them to my hair! I’ve had a lot of damage from bleaching and heat so I cut off all the damage and hope to blend in the extensions so they can grow out with my hair and I can feel confident again. Really great customer service and quick delivery for a custom order. Will definitely order from them again in the future!
The only place I ever buy my hair extensions from!!
I had some troubles ordering my item, but the team of Livicor were so amazing and helpful. I love the quality of the hair and I’ve made two purchases so far and been happy with both. Definitely a place where you should buy your hair extensions from!!
Absolutely appalling!!
The only positive thing I can write about the tape ins I have from this company is that it gives me more hair!. I ordered the curly version and after just one wash the curls dropped so much and have continued to- I am now left with a minimum wave!.. the texture of the hair is soo course and find ot impossible to believe this is real hair!.. like a previous review the delivery package was beyond shabby..no box just a crumpled up jiffy bag torn in some areas. Appalling!.. this company needs to be investigated!
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