Livicor Hair Reviews 

119
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Disgusting customer service! Ordered from this company before and never had any issues, however I ordered the wrong colour hair as when swiping through the colours the colour number was at the top. I... See more

Rated 5 out of 5 stars

Extremely happy with my order and their customer service. Couldn’t find anywhere who can do wavy platinum blonde tape extensions to match my hair without breaking the bank. Came across Livicor and was... See more

Company replied

Rated 1 out of 5 stars

Hair quality for the curly hair extensions is shocking. It's so thin and once installed my client looked like hagrid from Harry potter. Waste of time trying to contact customer services because you wo... See more

Rated 1 out of 5 stars

This is a reply from my review posted after days go: “We appreciate your feedback and regret that your experience did not meet your expectations. However, after carefully reviewing your order and... See more

Company details

  1. Hair extensions supplier

Written by the company

Premium quality hair extensions for women of all hair types - on a mission to promote inclusivity within the hair and beauty industry. Our hair is 100% virgin Remy human hair, sourced from India.


Contact info

3.0

Average

TrustScore 3 out of 5

119 reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(119)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using hair extensions for…

I have been using hair extensions for years now, and had the opportunity to try different stores. And I must say Livicor has the best extensions. The colour matching was incredibly perfect and suits my hair texture too. When I touch my hair, I don’t even feel I am having extensions. They fit incredibly well and give a whole new look and feel. Thanks Livicor, you are an absolute game changer.

9 April 2022
Unprompted review
Rated 1 out of 5 stars

The worse “raw” curly hair I’ve ever come across.

I was looking for hair extensions I could wear long term so made the decision to invest in what I thought would be “raw” hair (as advertised on the livicor website). Firstly, I had to wait for around a month for the hair to be delivered to me. The hair was delivered from Vietnam and it arrived to me in a busted tiny box wrapped in masking tape. Once I opened the box the smell of the hair hit me it was the most offensive smell I have ever smelt hair to be. As soon as I touched the hair it felt so rough and dry I could not believe it. However, I thought maybe because it had been sitting in the box for a month during delivery it could of dried out. I did spray it with a mist of water just to see if it would soften. WRONG. The hair turned even worse it matted so badly I could not believe it. It was the worse hair I ever received. I immediately contacted the owner of livicor to tell her the situation and she said she would refund me the money. I sent the hair back, and a couple of weeks later I get a lovely email whilst in hospital accusing me that I had put some kind of product on the hair and therefore cannot be refunded.
I was mortified. I paid over £300 for the poorest quality hair I have ever received. The hair was sent back to me, stuffed in the box in a dreadful way.
This is the worse customer service I have ever received. I understand the policy states the hair cannot be tampered with. However, due to the sheer appalling quality of this hair I should of been refunded. The hair was so bad I could not install it in my head. Such a horrible experience and complete waste of money.

14 September 2021
Rated 5 out of 5 stars

Lovely company

Lovely company, the hair is beautiful & really good for the price you pay!! The hair I got didn’t match mine abs they were so lovely abs changed the hair to ones that hatch mine without any extra fees❤️ Overall lively experience x

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my order and their…

Extremely happy with my order and their customer service. Couldn’t find anywhere who can do wavy platinum blonde tape extensions to match my hair without breaking the bank. Came across Livicor and was a little sceptical, but I went with my gut and ordered and now I’m beyond happy! Had so so so many compliments on my new ‘mermaid hair’ and matches my hair like a glove plus looks and feel incredible even after multiple washes! Thanks to the Livicor team you definitely have a returning customer :)

28 July 2021
Unprompted review
Livicor Hair logo

Reply from Livicor Hair

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving your wavy platinum blonde extensions. It’s our goal to provide high-quality extensions that blend beautifully, so hearing about your "mermaid hair" transformation absolutely made our day!

Rated 3 out of 5 stars

I was very pleased with my order

I was very pleased with my order, great curl pattern and softness but however I wanted to change colour to a lighter shade using a ammonia free dye but to my disappointment the curls pattern became looser and the hair is now dry..

21 July 2021
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