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Living Well Bathrooms Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional fitters for completing bathroom renovations efficiently, protecting home property, and leaving work areas extremely clean every single day. People also appreciate the friendly office staff who provide clear guidance, useful design advice, and excellent communication from the initial survey to final completion. However, some customers also noted occasional issues such as minor scheduling delays at the start of projects or small equipment faults needing resolution. Despite these infrequent setbacks, consumers remain extremely satisfied with the successful transformation of their homes into modern, accessible wet rooms.

What people talk about most

Staff

Clients share positive opinions on staff, noting that everyone involved was efficient and professional.... See more

Service

Customers had positive experiences with service, noting that staff and fitters were efficient, polite, and... See more

Facilities

Customers consistently note positive experiences with facilities, often praising the successful... See more

Quality

Reviewers mention positive feedback about quality, expressing great delight and satisfaction with the... See more

Product

People report high satisfaction with the product, expressing delight over the quality and the final look of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... See more

Company replied

Rated 5 out of 5 stars

Jo and Jonatan have been extremely helpful, professional and hardworking from the start to finish of our new bathroom. They’ve been very happy to answer any questions and took extra care in making sur... See more

Company replied

Rated 5 out of 5 stars

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... See more

Company replied

Rated 5 out of 5 stars

We decided to swap our standard toilet for a bidet toilet to help make our bathroom easier to use due to my arthritis. Dominique in the office, has a very good personality. Friendly and helpful.... See more

Company replied


Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Mobility equipment supplier
  4. Remodeller

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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4.9

All reviews

(394)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Shower room renovaton

We chose AHM because we wanted to renovate our shower room to make it more user friendly as my husband needed a level shower to make things easier. Craig came to help us plan the room and was very friendly and knowledgeable. AHM were not the cheapest but we felt they were the best for the job. Wayne the plumber came to do the work and did a very professional job. There were hiccups along the way but nothing insurmountable and given the age and condition of our plumbing Wayne has transformed our shower room. At the end of the job Wayne explained how everything worked. Within a couple of days a company had come to collect all the old fittings from our drive as we had been told they would.

21 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you so much for your lovely review and for trusting AHM with your shower room renovation.

We’re delighted to hear Craig and Wayne made the process smooth and professional, and that the finished result has made things easier for you both. We know older plumbing can throw up the odd challenge, so we’re really pleased everything came together.

Wishing you many years of comfortable, stress-free bathing :)

Rated 5 out of 5 stars

Mike Turner provided a professional…

Mike Turner provided a professional quality service when upgrading my bathroom for me.

9 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the lovely feedback Claire. We're pleased you were happy with service we provided :)

Rated 5 out of 5 stars

Very happy with Michael Hackett’s work…

Very happy with Michael Hackett’s work faultless clean tidy first class job

14 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the feedback, we are pleased ro hear you were happy with everything.

Rated 5 out of 5 stars

I am disabled,they fitted in 9 working…

I am disabled,they fitted in 9 working days a En-suite wetroom, to a very high standard, the fitter was excellant, polite at all times ensuring that everything was alright for my disablility everyone from the salesman to the girls in the office could not have been any more helpful.we are very happy with how things went and could not be more pleased. Well done Wayne.

4 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Grattan for taking time to let us know how happy you are with your new en-suite and hope you are already feeling difference it's made to everyday llfe and we'll be sure to let Wayne and the team know your kind comments :)

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Complete new shower room fitted within a month of contacting them. Jamie the surveyor was helpful and informative. Ben, the fitter, was amazing. He worked so hard all day and his work was of an excellent quality. I would definitely recommend them.

9 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Lynda. We are so pleased you are happy with yor new shower room and the services Jamie and Ben provided, we will pass on your kind comments :)

Rated 5 out of 5 stars

I've had a great experience with AHM…

I've had a great experience with AHM installations, specifically Pete as surveyor and Dan as fitter
Pete did a great job arranging the installation and was flexible to the needs of myself and my husband who is terminally ill, while also keeping the spec modern and looking good. He helped us carefully consider all options and didn't pressure us at all. Pete was also a great support when my husbands condition deteriorated and we weren't sure if we could go ahead

Dan was an incredible fitter - told the job would take 8 days and he did it in 3 all before the weekend! He clearly takes pride in his work but was also super friendly and kept me updated on everything, letting me know if things couldn't go ahead as originally planned and kept options open as to what could be done instead.

The bathroom looks amazing and I'm chuffed!

4 July 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for your lovely feedback Mrs Harris. We are so pleased we could get your new bathroom installed so quickly as we know it will make a huge difference to you and your husband at such a difficult time.
Thank you again for taking the time to leave a review, we will pass on your kind comments to Pete and Dan. We wish you and your husband all the very best.

Rated 5 out of 5 stars

Installation of new shower unit…

Installation of new shower unit absolutely a first class job by the engineer Wayne Hallam transformed my bathroom would fully recommend this company

18 June 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Morgan fot this lovely feedback for our colleague Wayne. We are so pleased you were happy with everything and how your new shower was installed :)

Rated 5 out of 5 stars

A wonderful transformation of bathroom and toilet

We have a separate bathroom and toilet both of which we completely refitted less than ten years ago. We wanted to have a shower unit which would be more accessible and a comfort height toilet. We did not want the expense of a complete refit of both rooms.
We have had several plumbers over the last couple of years tell us that it would not be possible to swap the toilet without ruining the surrounding unit behind it.
Phil, the salesperson was delightful, he put no sale pressure on us and was able to design the perfect shower area.
The fitter, Dan Casey, was amazing. He was hardworking, friendly and polite. When he had completed both installations you would not know there had been any changes to the original bathroom and toilet.
We are VERY pleased with the results and would recommend this firm unreservedly.
Thank you AHM installations and both gentlemen who came to our home.

18 June 2025
Unprompted review
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Reply from Living Well Bathrooms

Gosh we're blushing :) What an amazing review, thank you for taking the time to feed this back to us. We always try to find solutions to suit budgets and needs and not all bathrooms need a full renovation to make it useable and we're so pleased we could apply that in this instance. Thanks again for your lovely comments we will let Phil and Dan know what superstars they are :)

Rated 5 out of 5 stars

Totally transformed our bathroom

Totally transformed our bathroom, a great installation by Dale, kept us informed on a daily basis of what the next steps were going to be . Very tidy worker. Can't wait to use it now !

13 June 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Harris, for this lovely review, we're so pleased you were happy with our serviced and how Dale worked to install it. Hope you loved using it for the first time :)

Rated 5 out of 5 stars

Excellent quality of installation of…

Excellent quality of installation of our walk in shower. Speedy and helpful installer, kept us informed at every stage of the work.

5 June 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ross for this lovely review, we are glad you were happy with everything and are enjoying your new bathroom :)

Rated 5 out of 5 stars

New bathroom? Look no further - call AHM!

We've just had our bathroom totally renovated by AHM
Installations. Everything about our installer Warren was outstanding. Throughout he was always punctual, hard working, respectful of our property, keeping us updated at all times, and the net result is that we now have a bathroom that looks great! We would highly recommend AHM.

19 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Smith for letting us know how happy you were with our service and with Warren, we will let him know :) We hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Dale was very professional

Dale was very professional from start to finish & did a 1st class job

21 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Barrett for the feedback, we are delighted you were happy with Dale and how he installed your bathroom :)

Rated 5 out of 5 stars

Top job

Just had a small/medium bathroom totally refurbished by AHM Installations.
Can't speak highly enough of the whole experience, especially the installer, Andy Joyce. Whilst AHM weren't the cheap-and-cheerful option the whole project was fitted and managed very professionally. In any fairly complex project there are bound to be things that don't go quite according to plan : Andy coped with these hurdles admirably, taking away any need for me to get involved with talking to eg suppliers and other third parties. I was kept informed of progress and plans throughout.
As well as managing the unexpected, I'd be surprised if you'd find anyone who knows the whole job (plumbing, installing panels etc, painting) as well as Andy.

27 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this wonderful review for us and one of our star bathroom installers Andy :) We're pleased you were happy with everythig and hope you're enjoying your new bathroom.

Rated 5 out of 5 stars

Excellent service throughout from…

Excellent service throughout from design to completion. Installation team, in particular Dan, were thoughtful, considerate and hard working producing a high standard shower room. All waste was removed quickly and the overall work completed well within the time expected.

19 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Dutton for taking the time to leave us a review regarding our service. We're so pleased to hear that we were 'excellent' and we'll pass on your lovely comments to Dan too :)

Rated 5 out of 5 stars

They are a very good company

The bathroom was installed by Mike and he did a great job. Explained how to use everything that was installed. He always cleaned up after himself. Would recommend them highly.

27 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Crisp for your feedback. We're so pleased you were happy with our services and with Mike, we hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Walk in shower turned into Wetroom

I chose AHM Installations as my parents had previously used them to create a walk in shower. My parents were extremely pleased with the high standard of the work and the customer service that they received.

I wanted to turn my bathroom from a walk in shower to a wetroom.
The surveyor Alan visited my home. Alan was friendly, knowledgeable and professional. As I have a progressive disability I had a good idea of what I needed and what I wanted. I discussed my needs with Alan and was pleased that what I wanted was all possible.
From Alan's samples I then chose the colour of the flooring, the wall panels and the type of thermostatic shower I wanted.

Three weeks later the day arrived for the work to begin and my installer Michael began. Michael was a lovely bloke, he kept me informed of what he was doing, answered any questions that I had and I felt comfortable having him in the house. Importantly Michael understood that I would need the shower controls placing at a seated height for my disability.

Every day Michael worked solid only taking a 20min break during the day. Michael also cleaned up as he went along and regularly checked with me that I was happy with the work.

Michael's standard of work was exceptionally high and he had a good eye for detail. It was so refreshing to see someone take such pride in their work.

Mark who laid the wetroom floor also worked to a high quality standard and was friendly and professional.

Due to a couple of technical problems the job did run over by a few days. Which can happen. But the company sent me a lovely bouquet of flowers as an apology. I thought that this was a lovely gesture and made me feel that as a customer I was important to them.

As the job ran over on the last day a lovely installer Dean finished off a few bits. Once again Dean worked to a very high standard with a good eye for detail.

Every person that I dealt with at AHM Installations was friendly, professional, knowledgeable and made me feel valued as a customer.

I now have a lovely high quality, stylish wetroom. Which meets the needs of my disability.

I would have no hesitation in recommending AHM Installations.
Thank you for my beautiful wetroom.

14 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you so much for leaving a review here too as well as on Google, we really appreciate you sharing your journey and experience with us, it's so helpful to others who may be considering using us.
It really was a pleasure to help both you and your parents with your bathroom renovations and hope they continue to bring you many years of happiness :)

Rated 5 out of 5 stars

Superb service in a limited working space

We have just had a wet room installed in a downstairs living area. The installation included building a new wall in part of a living area, which had to be in constant use. In spite of the challenging conditions Barry produced a great result in slightly less time than we had expected, without any significant impact on the provision of care to my wife.

19 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you, Mr Lawrence, for your kind review. We’re so pleased we could provide a much-needed wet room for your wife and that you were happy with Barry’s work. The finished space looks stunning – your choice of wall décor and products has created a stylish, modern wet room with no hint of clinical or mobility design. A fantastic result!

Rated 5 out of 5 stars

Dan̈ was excellent

Dan̈ was excellent, could not ask for any better

15 May 2025
Unprompted review
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Reply from Living Well Bathrooms

Thanks Mr Tanner for giving us your feedback. So glad you were happy with your installer and we'll be sure to let him know :)

Rated 5 out of 5 stars

Just had a Toilet Replaced

Just had a Toilet Replaced, Fitter friendly, left the job clean and tidy, Wayne did a exalent job.

29 April 2025
Unprompted review
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Reply from Living Well Bathrooms

Thanks Mr Smith for the feedback, so glad to hear you were happy with everything we did :)

Rated 5 out of 5 stars

Excellent craftsmanship and friendly

We have just had our shower room upgraded, with cubicle, wash basin, vanity unit, toilet ,wall panels and flooring. It has made a real difference to us and looks lovely.
Michael the installer did a great job, as the place was small where the work was carried out, he always explained all that he was doing , and always left the place clean and tidy each day. Would recommend AHM.

29 April 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review about the work we carried out on your new shower room, we're so pleased you're happy with it. Our colleague Michael is an absolute gem and we'll let him know how pleased you are with it :)

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