LIV Watches Reviews 

So, I was about to buy a LIV watch when I happened to come here to check reviews. I've rated a neutral 3 not because I have one of their watches but more in regards to the customer service approach. I find it rather disconcerting that LIV's customer service jumps in to say thanks for positive reviews and yet says absolutely nothing to address the concerns of those expressing issues, not even something as benign as ' we are sorry to hear of your negative experience and please don't hesitate to contact us ...'. To me that sends all kinds of warning signals and unfortunately (or fortunately according to some) has led me to keep my powder dry on a purchase.

First off, LIV still operates as if they are a kickstarter company. Pre-ordered watch on 4/30/25 with expected delivery week of 5/19/25. There has been no self-initialized communication from anyone at LIV with status from day one. Initially I was promised that the delivery window was in track for original dates. I have always had to initiate communication. On 6/10/25 i contacted them again since the revised delivery window had passed. I received apologies with a promise that my watch would be overnighted with expected delivery on 6/12/25. Granted this communication from them was at 3:24pm 6/10/25. I received communication from USPS this morning advising a package will be received on 6/14/25 (not overnight). Details of package show that a label was created at 10:21am on 6/10/25. I don’t care at this point how nice watch may look and operate or about all their positive reviews on Google and online media platforms (they also delete any negative reviews on social media), I’m returning due to poor business practices and unkept promises. For a company that has been in business since 2014 with the launch of their first watch, why only 250 reviews? Suspect to me! I don’t want to do business with a company that lies and is obviously running on a shoe-string budget. Just look at their daily operating hours. Maybe they should change to more than 6 hour work days like majority of businesses in the US.

I own 3 breitlings and was looking for a sport watch, wasn’t a fan of the endurance pro from breitling then caught my eye on Liv, and so glad I did… from design to craftsmanship to shipping to customer service… all top notch, give them a try you have nothing to loss with there return policy. I currently have a Gx1 venom & a GX diver 44 mm in ocean blue

I tried my hardest to buy a Liv watch having been invited to request a UK military discount code by one of their marketing emails. Enthusiastically I sent them three emails over a couple of weeks but received no response from them despite their invitation to request a code and subsequent plethora of marketing emails. Sadly I will take my business elsewhere. Terrible communication (lack of) unfortunately.

I absolutely loooooove my LIV watch!!
Looks fabulous

Amazing watch and even more amazing customer service! Highly raccomended!

I've been watching this brand for a while and finally decided to purchase one, the new 44mm full lume!
I love absolutely everything about the watch apart from one thing, the date window is very dark as it's a white digit on black background which in normal light is really quite difficult to read.
I can't imagine why they chose to do this instead of a white background and black digit, in my opinion would have been much clearer.
Would definitely have been a 5* if not for this.!!!

I have recently become a watch collector over the past couple years and by far this is my favorite watch great company to deal with

This is my 3nd watch from liv the crafting of there watches is top notch the shipping is super fast Great job

I've only had the watch for 24 hours but am very impressed with it. Most likely will not be my last LIV watch

LIV watches are such a great find for me and have been coming upto 18 months now. An American company with the class and pedigree of Swiss Movement engineering coupled with the passion you can veritable feel bouncing off each and every employee within the organisation!
I just had to post and review a watch that unlike my goto Dive watches I've bought, has completely bowled me over as ( heaven forbid ) quartz mechanism.

Responsive and prompt customer service. Amazing product -“new cool gray” GX AC automatic chronograph. Solidly built with perfect attention to detail. Functions as well or better of the many (much) higher priced chronographs I own (Breitling, Omega, IWC , Hublot etc). Despite its large size amazingly perfect and comfortable fit on my 7” wrist
My first LIV but definitely not my last

LIV has excellent customer service. Shipping is fast and their watches are packed in a nice box with warranty and instructions. My watch functions as advertised and I am happy with it.A watch with the specs of the LIV GX 41mm Dive watch at the price of $790 is a remarkable value. The fit and finish of my watch is superb. My only criticism would be that I think a watch of this quality should have drilled lugs. I do think LIV makes a fine watch and would recommend them. The current specs with drilled lugs would put this watch in a category in which it literally could compete with any watch out there,even those in the 6 figure price range.

Ive bought 3 liv watches , can't beat them for quality and feel

Do not waste your money on a LIV watch. Their warranty is garbage. They do not stand behind their product. I washed my hands splashing a little water on the watch. The crown was tight. Water damage occurred they wanted full payment to repair despite being less than one year old. They may look good at first but you're on your own. I had the GX-1.

I spent a year looking for the "right" watch. I looked at Timex to Rolex, and for the features I was looking for, the colors/choices available, and the price point that fit my conscience (budget), LIV was the clear choice. The response, delivery, and ease of set up confirmed my decision. I have received compliments for the look and style, and the color matches my eyes. LOL

LIV is a producer of one of the finest Swiss timepieces that I own. Including Omegas and TAGs. And their customer service is bespoke- no cookie cutter here. They stand behind their products and actively interact with their customers to create a fabulous experience. This starts with their excellent 2 day express shipping and culminates in a handsome and stunning timepiece.

I thought the Kermit was a just a GX1 color variant--but WOWZERS--I can't stop grinning. How many smiley buttons cannit push? 1) bezels' screws and recesses, 2) textured bezel itself that's both matte and shiny at once, 3) the perfect green shade of the face, and 4) the case's gunmetal color. The Kermit's robust weight and balanced feel on the wrist add subtle satisfaction. Automatic movement and chronograph function are gravy to me, but no less significant. This baby oozes class AND attitude.

My P51 arrived a month ago. It is losing time outside their claimed target. Using FEDEX to ship back from the UK has been rejected ( 3 times ) as it is valued over $800. Has anyone shipped their watch back to the US when the value is over $800. LIV " Commercial Document " said the value is $260 which is clearly under value.

My new GX1 Swiss Panda arrived a few days ago & I'm absolutely delighted with it. The stainless steel bracelet really sets it off and the quality is unrivalled, particularly at this price point.
The design is exceptional with the sandwich dial really bringing the face to life. The chronograph dials & buttons are beautifully cratfed. The 1/10 second sub-dial is a very cool feature.
As always (...I have 2 other LIV GX1s) the service has been superb with the LIV Team keeping me informed of delivery progress, arriving in 4 days of ordering. This is really brilliant service!
If you're thinking of buying a LIV watch, don't think anymore - just go for it. You won't be disappointed!!