LIV Watches Reviews 

227
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the watches, often highlighting their premium feel, craftsmanship, and aesthetic appeal. Many people also commend the outstanding customer service, noting the helpfulness and personalized approach from the team, which fosters loyalty. The efficient delivery service and smooth overall user experience further contribute to high satisfaction, making the purchasing process enjoyable and seamless for consumers. However, some customers also noted specific issues with product performance. A few people experienced watches losing time or fogging up, and others felt the product quality did not meet expectations, describing it as feeling cheap.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the watches for their gorgeous... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the watches as gorgeous,... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as outstanding, top-tier,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the incredible promptness in... See more

User experience

Customers consistently note positive experiences with user experience, with many describing the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had this watch for 2 months and decided to take it on holiday with me to Greece. I’ve got various watches and my Christopher Ward C60 Trident is my normal go to holiday watch due to price point a... See more

Company replied

Rated 5 out of 5 stars

The watch I bought from LIV is fast becoming my favorite. I have many watches. The watch is very comfortable and looks amazing. The customer service is really second to none. Chaz, one if the owners e... See more

Company replied

Rated 5 out of 5 stars

I recently bought the LIV P-51 Pilot’s Man O’ War Ti Chron, and it has exceeded my expectations. The titanium case is incredibly light yet feels strong and well-built on the wrist, making it comfortab... See more

Company replied

Rated 5 out of 5 stars

My new watch arrived in my living room about 24 hours after I bought it. Their promptness in shipping is incredible. The watch is absolutely beautiful and I liked it so much I bought another one toda... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Swiss-Made & Swiss-powered men's watches, using Sellita & ETA movements combined with premium materials. We are the best value micro-brand in Swiss watchmaking today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(227)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Two and counting...

It is good to be able to communicate with passionate people. My first contact with LIV after 5 years was a question about battery replacement for my Rebel-DDC. This eventually led to my new Rebel-AR 1 month later!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

LIV P-51 Pilot Perfection

The website is very clean, easy to navigate and the information available made the purchase decision with greater confidence.

The P-51 Black/Gray Pilot, is in my opinion, the very best design out there right now. There is character, boldness and balance, in every aspect of the product. It doesn’t hurt that the perfect exterior is matched by some of the best internal movement components.

When the Watch delivers such striking confidence, it enhances the user’s perspective and just focus on LIV-ing the best every single day.

Will be back for more and looking forward to more amazing things from LIV.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

My First LIV Watch, but definitely not my Last!

I'm a watch enthusiast and have been all of my life. Just recently venturing into microbrands and LIV is an amazing watch company. The quality for the price is probably unmatched. I recently purchased their 44mm GX dive watch in Cobalt. Chaz and his group are exceptional to work and communicate with during the purchasing and delivery process. I am confident that they will always be there if I need anything. I would highly recommend giving one of their watches a shot. I don't believe you will be disappointed...

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Watch!!

This is an amazing looking watch and the quality is great. It is extremely comfortable to wear and the rubber strap fits perfectly!

21 November 2022
Unprompted review
Rated 2 out of 5 stars

Liv Divers Automatic

I have a Divers automatic and while I love the watch it started to lose time after 2 years. I’ve contacted Liv and while the customer service has been good I have to ship to Florida to get it looked at. I’ll also have to pay for repairs! I’ve been using the rubber strap supplied but it’s been cracking between the holes so it needs to be replaced. Of course this is not cheap either. Overall from a company that prides itself in its quality I’ve been disappointed. I’ll probably stump up and get it repaired because I like the watch! I have a TAG for 15 years and it’s been faultless.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

The customer service is top notch!

The customer service is top notch! They are clearly watch enthusiasts and want nothing more than to make every customer look great and be happy! They go above and beyond especially by taking pictures of the watch I was interested in with different bands and buckles so I could see exactly what the combos look like and pick the best options for me!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Purchased the GX Diver in Orange 44 mm…

Purchased the GX Diver in Orange 44 mm and couldn't be more satisfied. The craftsmanship is very evident as soon as you put it on. I put this watch through my scuba diving,mountain biking,running and it holds up well . I depend on this watch during my work in a busy Emergency Department. It never lets me down.
The customer service is amazing. They are spot on. All companies should take note of their service.

30 June 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish liv were…

From start to finish liv were exceptional, their customer service is second to none. Such a personal and professional service.
Made it a pleasure to do business with them.
Had to pay vat and import tax but was worth it.
Over the moon with the watch a great quality time piece to add to my collection.
D. Marling

24 October 2022
Unprompted review
Rated 5 out of 5 stars

GX1 Swiss Panda

Bought my first Liv watch (GX1 Swiss Panda) and have to say I'm really impressed. It looks even better than the photos - worth every penny. Great watch, great service - I'll be back for another!

31 July 2022
Unprompted review

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