Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more
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A terrible bank to have as your business bank. Please avoid unless you like working with stone age prehistoric phone apps and online platforms.
- To start with the application process takes months, is slow with poor communication
- Setting up a client account is worse still
- The mobile app is the worst banking app I have ever used, there is no function for notifications of payments in or out.... which is surely one of the key features? You can't see payment details within the app (payment references) and the search function for payments has no functionality at all unless you simply want to filter by payment in or payment out (good look searching for a specific payee)
- The online browser based experience gets worse still, why get some where with one click when you can make it a 10 click experience, resulting in any job taking many times longer than it needs. I dread using it. Running payroll each month is the worst day of the month for me purely as I have to use either the terrible app or the terrible browser platform.
- Also, your card wont work with Apple or Google Wallet so you have to carry around just 1 card all the time with your phone....
- The client account doesn't even come with a card, making the client account half pointless

Reply from Lloyds Business Accounts
Avoid this bank for business unless you love wasting time going around in circles. Impossible to get hold of the right team and given the wrong advice by online chat advisors. Such an annoying bank. Very quick to give you a loan- you can even do this automatically through the app! But trying to repay a loan well that’s a different story… tells you everything you need to know!
The application was long winded and took far longer than I expected. Using the Card Reader to access my account is a real faff compared to the Halifax online access which simply sends a code to my mobile phone- much easier and simpler.

Reply from Lloyds Business Accounts
Sign up process brilliant
Excellent service from start to finish- Continuously updated. So easy to conduct.

Reply from Lloyds Business Accounts
Company keep me updated every time when I suppose to upload any documents

Reply from Lloyds Business Accounts
Pre-approval:
Questions asked were repetitive & unclear.
Post-approroval: it took 12 days for debit card, authentication card & pin to come thru. Very frustrating.

Reply from Lloyds Business Accounts

Reply from Lloyds Business Accounts
Because I was moving amounts of money from eBay to my account a business account was suggested
so I took up the offer and created an account I was kept informed throughout the process

Reply from Lloyds Business Accounts
We have been experience ongoing issues with international transfers and issues with the App for the last month causing critical issues in our business with no workarounds made available. While they eventually admitted they were experiencing IT issues, no updates or resolution has been given. Very poor customer service. I would change banks if it wasn't a hassle to do so.

Reply from Lloyds Business Accounts

Reply from Lloyds Business Accounts

Reply from Lloyds Business Accounts
Great bank for Business !!! I recommended this bank for business . many thanks

Reply from Lloyds Business Accounts

Reply from Lloyds Business Accounts
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