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Lloyds Business Accounts Reviews 

1,583
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 828 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably straightforward account opening process, noting that staff members are exceptionally helpful, professional, and provide clear guidance throughout the entire banking journey. Many people note that online banking tools and setup procedures are fast, efficient, and wonderfully seamless for new users. Some reviewers were not happy with online banking access, mentioning that logging in can sometimes be frustrating, confusing, and prone to unexpected system errors. A few people also felt that reaching the correct support team was quite challenging when trying to resolve specific account problems or technical issues.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy, straightforward, and fast the... See more

Service

Reviewers highlight positive aspects of service, noting that account opening and online banking processes are... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise front line staff as brilliant,... See more

Staff

Users describe positive interactions with staff, highlighting helpful, professional, and friendly service.... See more

Website

Consumers find website experiences to be mixed, with differing views on online platforms. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more

Company replied

Rated 5 out of 5 stars

Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more

Company replied

Rated 5 out of 5 stars

Very good, I am already a Halifax bank customer on my personal account and having Lloyds Bank on my new business account recently is much better being part of the same family. I am glad that I cho... See more

Company replied


Company details

  1. #44 of 50 best companies in Bank
  2. #94 of 102 best companies in Financial Institution

About Lloyds Business Accounts

Written by the company


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Contact info

Business Bank Account

Apply for a business bank account online in minutes

4.1

Great

TrustScore 4 out of 5

2k reviews

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4.1

All reviews

(1,583)

768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The business account opening and online banking services were seamless and very fast.

18 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Ife,

We're glad to hear that your experience with our business account opening and online banking services was so seamless and fast. Thank you for your positive feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

Whilst it took longer than I had…

Whilst it took longer than I had expected, the telephone application process was well managed and I was kept informed throughout the process. Since opening the account is easy to operate online and works well.

10 March 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Gordon,

We're glad to hear that our telephone application process, despite taking longer than expected, was well-managed and that we kept you informed. We appreciate you highlighting how easy our online account operation is. Thank you for your positive feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

Great experience

18 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Besjan,

Thank you for taking the time to leave us a review. We're delighted to hear you had a great experience.

Regards,
Lloyds

Rated 5 out of 5 stars

Wonderful experience

I was courteously attended to, and was literally held by the hand all through the account setup process till it was completed.

3 September 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Abiola,

We are glad to hear our team provided such a supportive and helpful account setup experience.

Regards,
Lloyds

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience specially dealing with Lloyd’s thru Scott.

3 September 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Vasdev,

We are glad you had a great experience! We appreciate your kind words and positive feedback.

Regards,
Lloyds

Rated 5 out of 5 stars

Very helpful customer support

Very helpful customer support

3 September 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Shilla,

We're happy to hear our customer support was helpful. We appreciate your kind words.

Regards,
Lloyds

Rated 5 out of 5 stars

Was easy and straight forward to open…

Was easy and straight forward to open my account

22 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Muhammad,

We're delighted to hear that you found the account opening process to be straightforward and easy. Thank you for sharing your positive feedback with us!

Regards,
Lloyds

Rated 1 out of 5 stars

Useless

Useless! Applied to open a Charity business bank account three times. When there were very minor corrections to be made on the application (for example, on one application, a new Trustee entered the registered business address rather than their home address by mistake on identity verification). Rather than simply requesting a correction, they cancelled the entire application.

Why would a bank make it so difficult to become a customer!?

2 September 2026
Unprompted review
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Tony,

We are sorry to hear about the difficulties you've experienced with your charity business bank account applications. We understand how frustrating it must be to have applications cancelled due to minor corrections, especially when you're trying to establish an account for a charitable organisation.

Thanks for taking the time to speak with Nadine today and hopefully this support will help you get what you need from ourselves at LBG. We do appreciate the feedback and the opportunity to put things right.

Regards,
Lloyds

Rated 5 out of 5 stars

just a good overall experience

Nothing in particular but just a good overall experience

23 July 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Eco Prime UK LTD,

We're glad you had a good overall experience with us! We appreciate your positive feedback.

Regards,
Lloyds

Rated 5 out of 5 stars

Customer

looking forward to a long relationship with Lloyd's
and also hoping they don't close many of their branches,

27 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Baden,

We're so glad to hear you're looking forward to a continued relationship with us. We value your loyalty and appreciate your feedback regarding our branches.

Regards,
Lloyds

Rated 5 out of 5 stars

Lloyds are one of the easiest banks to…

Lloyds are one of the easiest banks to deal with; you can speak to a real person and opening another business account was simple.

27 July 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Fletcher's Holdings LTD,

We are glad to hear that you found our services easy to use and appreciated speaking with our staff. We value your positive feedback.

Regards,
Lloyds

Rated 5 out of 5 stars

Quick and easy setup.

27 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello William,

We are so pleased to hear that our setup process was quick and easy for you. We appreciate your feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

New business are genuine!

I took all your wise questions seriously with all a little touch of frost.

29 June 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Jason Hemmings,

We appreciate you taking the time to share your thoughts with us. We are always looking for ways to improve our services.

Regards,
Lloyds

Rated 5 out of 5 stars

My expectations met.

27 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Francis Ugbeni,

Thank you for taking the time to share your feedback. We're pleased to hear that we met your expectations and were able to provide the support you needed.

Regards,
Lloyds

Rated 5 out of 5 stars

Opening a Business bank account for an international charity

Opening a bank account for an international business/ charity was almost impossible as the majority of banks required all Board members to be UK residents. This was not possible for our charity. Lloyds Bank was very flexible with our application and after some additional verification approved our application.

17 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Ava Yeo,

We're glad to hear that we could assist your international charity with opening an account. We understand how crucial flexibility is for organisations like yours, and we appreciate you recognising our efforts in this regard.

Regards,
Lloyds

Rated 5 out of 5 stars

It’s my first business bank account

It’s my first business bank account, the process was easy and I am happy. Thank you

27 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Dornavan Travel LTD,

We're so glad to hear that your first business bank account experience with us was easy and positive. We appreciate your feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

Very Good experience

Very good app fast working

26 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Good afternoon A&A Brands Limited,

We're very happy to hear you find our app fast and effective. We appreciate your positive feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

Good

Good like loyds bank

6 August 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Sajjad Haider,

We're glad you enjoyed your experience. We appreciate your kind words and positive feedback. Thank you for sharing!

Regards,
Lloyds

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