Lloyds Cardnet Reviews 370

After banking with Lloyds Bank for over 30 years, we had never managed to set up a Cardnet account. However, after getting in touch, Daniel Jacobs made the whole process incredibly easy. Dan was... See more

Poppy Ford called our busy office and was instantly very pleasant to speak with. To be honest, we usually don’t accept similar calls unless they come from a direct client. However, I could tell th... See more

Our company recently moved away from our current merchant payments provider to Lloyds Cardnet with the help and support from Deepak Joshi who was absolutely fantastic in ensuring the transition we... See more

We were reviewing our options when our previous provider decided to increase rates quite significantly. Lloyds being our bankers pointed us in the direction of Lloyds Cardnet to obtain a quote to move... See more

I was struggling a bit finding the correct payment system for my company. We bank with Lloyds so i rang for some assistance. Matthew helped me step by step pick the best option for us, advising of all... See more

I had my yearly teams meeting with my account manager Jessica Martin which was very thorough and helpful especially with one of my shops still needing pci.. Jess is lovey and very professional she a... See more

After over two years of using Lloyds Cardnet, we can confidently say the service has been great. Everything works as it should, with no unnecessary complications. It’s been a genuinely hassle-free exp... See more

We were looking to add an additional card machine to the ones we have for a new satellite clinic we are setting up plus also get a review of our deal. Rebecca Debotte was brilliant at taking me t... See more

James Gale has recently become our relationship Manager and once again he has assisted with linking accounts to our Portal and making life so much easier. He works quickly, very efficient and always... See more

The process was simple, easy to understand, professional and highly efficient. Matthew Crouch assisted me in choosing the right product for my needs. He was professional, clear, and provided all the... See more

We've been using Lloyds Cardnet for about five years and the service has been excellent. The terminals are simple to use. We’ve only had a few minor issues in that time, and each one was sorted quic... See more

Cleo (the agent) was very helpful throughout the call, explaining all the ins and outs of the new contract for my new credit card machine, she even helped me with the online form and pointing out wher... See more

The service that was offered, then accepted, coupled with the training was provided has been exceptional from start to finish! Additionally the ability to tailor how the service looks to the cus... See more

The replacement card reader pairs with the phone! Thank heavens. At last. Communication has been a bit long winded but we got there in the end. Phone staff have been polite, but I don't remember my... See more

I dont usually write reviews, but some people deserve more than a 5 star review in general cardnet is great but ( Nick Wood ) is your man if you need help ), I must admit his very reliable, patient,... See more

Lloyds Cardnet have provided me with an excellent and competitve solution for my business. We were let down by another provider shutting down their payment service. Michael Scott has been very pro act... See more

Spoke to Richard at Cardnet as our existing mahcines from another supplier were outdated and the rates high. Richard gave us extremely competitive rates and , as promised 3 shiny new mahcines arrived... See more

my experience, this has been the worst bank I’ve ever dealt with. They suddenly shut down my account without giving me a clear explanation, and as a result they held my money around £6,000 for si... See more

No one has been in contact regarding my new card terminal which is still in its box, having taken some days to arrive. However, I have received a bill for the rest of this year for my OLD terminal wh... See more

Our business has recently moved to Lloyds CardNet and this has been a smooth transition. Michael Scott has always been on hand with prompt responses to any questions or queries we may have. He has bee... See more

Cleo explained what we needed and helped us make a decision on what seemed best for our situation. She understood that a contract could not be signed straight away, but helped with little reminders... See more

We have had our business accounts with Lloyds for over 27 years. I can't tell you how much money we have put through our business accounts. A few years ago, we asked for them to sign us up f... See more

Since our first enquiry Ian has been friendly, offered good advice, knowledgeable about what is available and how we could benefit and honest. We received our new PDQ machines last week, and so far... See more

Richard Freestone was extremely helpful during the application process. He explained everything in detail and was always available to help with the application and to answer any questions. Richard wa... See more

Our relationship manager, James Gale made the process of renewing our contract so easy and straightforward. He was knowledgeable, patient and extremely helpful throughout. I cannot fault him in anyway... See more

Cardnet machine drops connection constantly often part way through payment. Would not recommend unfortunately. If it worked correctly I think it would be good for my business

Really excellent service from Cardnet. Dominika Condor went above and beyond to meet our business requirements, we have been clients for many years and couldn’t recommend them highly enough. Many tha... See more

Cleo was very helpful and understanding from the off, she did as she said she was going to do on all aspects and managed to get me renew our contract with Cardnet. All in all great member of staff.

I find Cardnet to be both professional and helpful. My Relationship Manager was courteous and covered all aspects of our needs. It also gives our business gravitas to have a car provider backed by Llo... See more

Jess is very helpful she made sure that if we got queries, she'll be able to attend and direct us to the right department. We really appreciate her checking back to us and catching up on what's happe... See more

Our company have been with Cardnet now for a number of years and I have never had an issue with there service or products. The online Cardnet system is very easy to use compared to other systems i hav... See more

I am Treasurer of a small community group which recently moved its account to Lloyds. From just one telephone enquiry, on the same day, Lloyds Bank Cardnet sent a prefilled authorisation form and fol... See more

I'm very happy with my choice to go with Cardnet. I got a good deal and the support has been excellent. Plus It made sense as I already do my banking with Lloyds. The card payment terminal is very... See more

Bad customer service they disconnect the call without solving the problem no matter you speak best polite way, it happend to me 4 times.i got trapped in to card terminal contract by handypay. Handypay... See more

A huge thank you to Kelly Merritt, who resolved my query the same day I was informed and updated with the progress of my query and received a follow up message to check I was happy with the outcome. F... See more

The service has been trouble free for. I am the treasurer of a club for classic car owners which decided that we needed a modern way of receiving moneys. The advice that we received was very sound lea... See more

We purchased the MPOS devices as we are on a budget. The devices were for a small festival and were to be used at the bar. First of all, the devices struggle to remain connected to the phones. W... See more

Application was straight forward, though the auto correct on how much would you use the card machine as a number would not accept over £2k, our first use was for £5.5k & the machine worked seamlessly... See more

Superbly easy and friendly communication. I'm always impressed when people actually appear to care - and act efficiently and swiftly, but manage to remain easy to speak to. 5 stars!

My card machine contract with Lloyds had expired and I was trying to sort a new contract, as much as I didn't end up going with Lloyds and managed to find a cheaper company, Cleo went above and beyond... See more

We received great advice and support from Daniel Jacobs who made sure we received the correct card payment service to meet our needs. Everything was explained clearly and the whole process was extrem... See more

I’ve been with Cardnet for just over a year and the level of service has been excellent throughout. My account manager, Michael Scott, has consistently been responsive, helpful, and proactive in resol... See more

Daniel Jacobs' advice (after listening to our needs) on which product would be most suitable for us was excellent. Likewise Daniel supported us through the steps necessary to open the account in a man... See more

Friendly, helpful service. Cardnet called me to check if I was happy with the service and if they could help me anymore and save money moving forward. Their customer sevice is polite, knowledgeable... See more

Ihave had a card terminal for use in my taxi for a while now & my terminal was past it's best Kian Chappel from the company contacted me and explained I was due a new terminal & took time to explain w... See more

A straight forward efficient service complimented by a friendly team particularly Sam Whitaker and Sarah Watson who both went that extra mile to make it an easy transition to card payments. Thanks b... See more

Our experience of setting up card payments was very good. The staff (Carlton Lewin) took the time to understand our business and what we were trying to achieve and explained the process well.

Anisha was so helpful, patient and knew all the answers to the questions I asked. She gave me advice about other ways of taking payments, but was not too pushy. This is the best experience I have e... See more

I had the pleasure of talking to David Guy at Cardnet. He was very helpful and knowledgably regarding the upgrade we are having on our payment machine. His customer service 100% so thank you.

Worst experience on the planet. Waited 20mins on the phone to only hear they can't give me access to my own account, after I had even passed verification. No access to merchant portal. Bearing in mind... See more

Disappointing service. Withhold your money for ‘security’ checks then you have to call up multiple times to beg for it to be released, get told it will be the next day, then 1-3 days, hard to run a bu... See more

I can't speak highly enough of Serhat Sandalci. He was not only knowledgeable and professional but also took the time to listen to us and provided an expert service. His customer service is second to... See more

My 2nd 1 Star review - not recommended. Following my previous review, the service went from bad to worse. Only after my 1 star review did they get my portal access working yesterday for the fir... See more