These locks do exactly what we'd hoped. Now we can sleep with our windows open without worrying about burglars. Our order was processed efficiently, the product arrived quickly and they were easy to i... See more
Company replied
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Review summary
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Great service. Prompt delivery and keen to help when we had a potential problem with fitting the device which wasn't a problem, it was just us being a bit thick! They requested photos of the door etc... See more
Company replied
Love my latch. It has transformed my new extension, as I can securely have the patio door open enough for air flow, without warrying about the dog getting out or burglars getting in.
Company replied
Was kept up to date on delivery - instructions were clear for fitting though we had to position it slightly differently due to our strangely shaped windows. Seems a good alternative to cat flap.
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Company details
Written by the company
The LockLatch range of products incudes LockLatch, PetLatch and MiniLatch - the only difference being the size of the gap. Simply put they are adjustable lockable latches that allow you to leave any window or door open but locked for: Safe Ventilation and the prevention of opportunistic theft, Pet Access - as an alternative to a cat flap or doggie door, As a window restrictor to prevent window falls, the prevention of wind damage to slightly open windows and door and where they are a problem stopping unwanted visitors like monkeys, skunks, racoons and so on entering your home.
Contact info
25 Loch Venus Road, Chapman's Bay Estate, Noordhoek, 7985, Cape Town, South Africa
- +27 82 447 2809
- steve@locklatch.co.za
- llr-i.com
4.9
Excellent
824 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from LockLatch
That's really good to hear Emile, thank you :) Steve
I am very impressed
I am very impressed, after I have made my online purchase, I received a personal email from Steve, the Managing Director, I also received regular updates regarding my order.
Thank you for the excellent service !
4 June 2024
Reply from LockLatch
It's a pleasure Noleen and thank you for this 5 Star Review. All the very best. Steve
Excellent customer service.
4 June 2024
Reply from LockLatch
Great, many thanks for the 5 Star review Craig. All the best. Steve
Reply from LockLatch
Many thanks for the 5 Star Review Ilke. All the best. Steve
You were very prompt with your service…
You were very prompt with your service and pro-active by requesting proof of payment, rather than to wait for the payment to clear, before processing my order. Thanks a lot! Great service.
30 May 2024
Reply from LockLatch
Hi Alexander that's a great review thank you and I really do appreciate the feedback re the POP. Regards, Steve
The product is great
The product is great, and the experience was positive through the quick response and excellent service of the supplier.
30 May 2024
Reply from LockLatch
That's really good to hear Liora - on all counts. Regards, Steve
Great product great admin!!
30 May 2024
Reply from LockLatch
Thank you very much indeed Dr Groenewald. Regards, Steve
Pet door lock
I moved into a new place with 2 housetrained yorkies. We have no trellidoors on any of the doors, so we bought the locklatch for a concertina door to allow the yorkies exit during the night because they started to mess on the carpet. It works brilliantly and has completely solved the problem! Best buy ever!
21 May 2024
Reply from LockLatch
Hi Jayne, that's a really great review - thank you and I'm really pleased to hear we solved a messy problem :) All the very best. Steve
Reply from LockLatch
Many thanks for the 5 star review Karen. All the best. Steve
Great product
Great product, Exactly what we were lookjng for to allow our dogs access to outside without having to cut a whole in our glass door. All our dogs are able to go in and out easily.
7 May 2024
Reply from LockLatch
That's really good to hear Nicola, we know dogs like their inside/outside freedom just as much as we do. All the best. Steve
Excellent (and unique) French Door…
Excellent (and unique) French Door security stay and very helpful despatch service.
8 May 2024
Reply from LockLatch
That's great to hear Andrew - thank you. And thank you for this 5 Star review. All the best. Steve
Efficient fast and friendly service
Efficient fast and friendly service. I have not installed it yet.
7 May 2024
Reply from LockLatch
Many thanks for the 5 Star review Elaine. All the best. Steve
Lock latch/ Pet latch is a great invention
Lock latch/ Pet latch is a great invention! Great customer service and quick delivery. thanks!
7 May 2024
Reply from LockLatch
Hi Lucy, thank you for this brilliant 5 star review. All the best. Steve
Reply from LockLatch
Great stuff Neil - thank you. Steve :)
Was easy website to use the product…
Was easy website to use the product wasn't to hard to fit but didn't fit my window properly so had to bend it into place to make it fit but got it working in the end
30 April 2024
Reply from LockLatch
Hi Shane, many thanks for the review and the feedback. I'm sure you gave it plenty of thought but next time please do mail me - I'm pretty sure I'll be able to help with an installation solution. Regards, Steve
Great product my cat can now come and…
Great product my cat can now come and go when iam working.
30 April 2024
Reply from LockLatch
Brilliant Mr Cottam and thank you for this 5 Star review. Regards, Steve
This was a excellent product
This was a very good product, easy to install and fit the sliding door like a glove and gives the feeling of security and easiness for pets to get in and out. Staff are friendly and very help-full, excellent product for any place to install, doors, windows and sliding doors,
30 April 2024
Reply from LockLatch
Thank you for the really great review Gustav and your continued support. All the best. Steve
A really good quality product and easy…
A really good quality product and easy to install. I got great communication re order confirmation and dispatch and it arrived within a couple of days. Many thanks to Steve and Leighton
23 April 2024
Reply from LockLatch
Brilliant Donna, that's such a great review. All the best. Steve
Petlock
Easy online purchase, fast delivery, quality product.. works as advertised, easy to install
15 April 2024
Reply from LockLatch
BRILLIANT !!!! Marlise - thank you for this great review. Regards, Steve
First-rate service
Honest advertising, easy to order online, prompt delivery, clear installation instructions, and a high quality product.
15 April 2024
Reply from LockLatch
That's a really great review Simon. Thank you. Steve
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