I am delighted! LMG were tasked by my insurer John Lewis with creating a replacement for a lost heirloom earring. They created a new set of earrings to ensure an exact match and they are stunning.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I lost a stone in my diamond ring in December and this company was the repair company with my insurance company. From first contact to completion I was kept informed of progress and advised of delays... See more
The communication was Great and everything happened as discussed and the timeline was infact far better than estimated. This company was appointed by my Insurers and made the whole process so quick a... See more
LMG has provided a wonderful repair to my wife's engagement ring. She lost the stone, so they found a new diamond ring and repaired the carriage to hold it. Kept us fully informed throughout and... See more
Company details
- Jewellery manufacturer
- also in
- Jewellery Designer
- Jewellery Repair Service
- Jewelry and Watch Insurance Company
Written by the company
LMG Jewellery specialises in the professional management of insurance claims for jewellery, watches and other valuable items. We work in conjunction with the majority of the UK’s insurers and loss adjusters. With over 25 years of experience, we have assisted hundreds of thousands of satisfied customers.
Contact info
2 Widcombe Parade, Bath, BA2 4JT, Bath, United Kingdom
- 01225 788700
- info@lmgjewellery.co.uk
- lmgjewellery.co.uk
4.7
Excellent
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fantastic customer service and…
Fantastic customer service and craftsmanship. Highly recommend LMG. Thank you for repairing my engagement ring to its better than former glory! 💍❤️
30 July 2025
Unprompted review
Outstanding service and care
Outstanding service and care - Thank you to the team at LMG Jewellery for providing an incredible service and the care they showed while repairing and replacing the diamond in my engagement ring. From the first phone call they took the time to listen and understand how important it was to make this ring look as it originally did. They sourced a diamond that matched perfectly in every way. Their commitment was clear from the start and the team were friendly, courteous and knowledgable, sharing lots of information and answering all of my questions. I am delighted with my ring and the service and support I received. Thank you!
21 July 2025
Unprompted review
Perfect customer service and end result
When I got my ring back after its repair, I was overcome with emotion! It was beautiful and looked brand new. I was kept up to date at every step and just couldn’t be happier.
3 July 2025
Unprompted review
LMG kept me informed about the repair…
LMG kept me informed about the repair to my ring and returned it to me fairly quickly, as good as new. I am really pleased with their service.
1 July 2025
Unprompted review
Diamond Ring Repair Well Done
They were nominated by my house insurance provider HomeProtect to replace the setting in a diamond ring. Good job done, and clear communication throughout.
1 June 2025
Unprompted review
New diamond in my engagement ring on…
New diamond in my engagement ring on insurance. Great job done. Good communication throughout. I phoned a couple of times with questions - were able to answer straight away. No issues at all.
22 June 2025
Unprompted review
They fixed my diamond engagement ring…
They fixed my diamond engagement ring through insurance. Done an amazing job! Great service too
16 June 2025
Unprompted review
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