World Finance Reviews 551

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting specific individuals who went above and beyond. Many people appreciate the efficient and quick service, with some noting that the entire loan process, from application to receiving funds, was completed in a very short amount of time. Reviewers also frequently mention feeling welcomed and well-cared for, with staff taking the time to explain options clearly. However, some customers were not happy with certain aspects of the customer service and payment processes. Issues included being denied a loan after initial approval due to last-minute requests for additional documentation, and difficulties with early loan payoff options that still required paying remaining interest. A few people also mentioned experiencing rude phone tactics and a lack of understanding when communicating about late payments.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of the staff.... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the patience, helpfulness,... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report rude phone tactics,... See more

Location

Consumers find location to be ambiguous. Reviewers mention specific branches such as the Airport location in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies at World Finance in Miami Oklahoma are top notch. They always do their level best to help me and other customers when we need it… they are very professional, I wouldn’t have any problem re... See more

Rated 5 out of 5 stars

Jennifer at The Schillinger Branch was excellent, extremely helpful and knowledgeable! She was personal, friendly, and helped me with everything I needed! Awesome People Person! Thank You For Your Won... See more

Rated 5 out of 5 stars

Today I got my first loan from World Finance. It was nice, Brianna is very nice, kind, oriented, quick to get the job done, I spend maybe 15 minutes in there, enough time to hand over my personal docu... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Enjoy personal installment loans for every need. No need for perfect credit. Approvals in as little as an hour. Apply online now! Find a loan near me!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

551 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I honestly can not tell you the last…

I honestly can not tell you the last time I had such good customer service. Dana made me feel confident in my decision. My credit is not that great but she told me how she believes in second chances. I'm grateful for her and this company

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Ms Amber was very helpful

Ms Amber was very helpful. She was able to give me my first loan. I was so excited! ☺️ Not many people love their work but I can tell she does she did her work very well she explained everything very well to me and I'm a very slow person but I understood everything I knew what I was getting into and I knew everything that I was supposed to do with the loan for the first time if you want a loan for the first one ever this is where you need to go! If this is your first loan go here they help you they understand and they help you understand. (Don't walk- run)They got ur back! And make sure you bring a friend. You get $25 and make sure you let them know I sent you. It helps you and me. They friendly,nice and sweet. Don't take my word for it. Go check them out.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Omg they’re so amazing and fast I got…

Omg they’re so amazing and fast I got approved with no problems I’m so grateful if you’re looking for a loan or need to file your taxes they’re who you should come to and don’t forget to ask for Ms. April Thomas she’s the best

15 October 2024
Unprompted review
Rated 3 out of 5 stars

I’m curious about these 5 star ratings

I’m curious about these 5 star ratings. I was going to borrow just $400 until I got paid (3 days) & the young lady on the phone told me I’d pay back $80 but when the lady called me back about my application she said it would be a payback of $450-$500 on $300. That’s 66.6% increase which is ridiculous. I used to work at a payday loan company in Va and they were outlawed and closed down because of the high interest rates. I guess if your in need of emergency money ppl have to do what they have to do but I ate the bullet and declined. They should have something where if you pay the loan back within 30 days the interest is lower.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

BEST FINANCE COMPANY EVER!

I SPOKE WITH ALLISON TODAY, AND SHE IS SIMPLY GREAT! EVERY PERSON I HAVE HAD THE PLEASURE OF DEALING WITH AT WORLD FINANCE HAS BEEN AMAZING FOR THAT MATTER. THEY ARE EASY TO WORK WITH, CONVENIENT, AND TRUSTWORTHY. HIGHLY RECOMMEND!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Hayleigh Mitchell was very sweet &…

Hayleigh Mitchell was very sweet & helpful! She made sure that my experience was as smooth as possible. She made sure that before I left the building, I had all the information I needed and I really appreciate that! I would highly recommend World Finance in Northport.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good and it keeps you discipline on making you pay on time. I am almost done. The staff is very friendly and it was very easy.. love the service I received . I think its more affordable than the other loans I've gotten.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Florence Ky office is outstanding

The staff at the Florence Ky office is outstanding.. They are very helpful in working with me on payments.. and technical information in regards to loans made by phone and computer etc. Sierra and Beth are great and the customer service they provide is outstanding.. I fully recommend this office as well as World Finance

1 October 2024
Unprompted review
Rated 5 out of 5 stars

This Company is Awesome

This company is awesome, not only did they do everything possible to meet all my needs, they were also very friendly and compassionate about my situation. That means a lot!! I would definitely recommend them!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Wonderful experience with Kim and Mrs. Sarah! I’ve been going here about 3-4 yrs now, always a smiling face and Kim goes above and beyond getting you what you need, if you’re ever in need for extra funds I would definitely recommend 10/10!

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Arkoma Crew rocks!!

Arkoma Crew rocks!!! Was amazing how fast they handled the process of getting refinanced. And was so understanding and made it work due to me not being able to make it in to office ...Thank you sooo much!!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Friendly Service

Loan agent was real friendly and helpful. Called me quickly after I submitted my application to go over my application. Got quick approval. Had my money showing up in my account the same day.

19 September 2024
Unprompted review

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