LoansOne Reviews 

87
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professional attitude, and dedication to securing the best outcomes. Many highlight the exceptional service, noting the smooth, quick, and easy process, with clear communication and constant updates from start to finish. The customer service is frequently described as outstanding, with people appreciating the prompt responses and the team's commitment to delivering the best possible experience. However, a few other people also felt that their time was wasted, experiencing delays and a lack of clear answers to their questions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness, efficiency, and speed.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and quick responses... See more

User experience

Customers consistently report positive and seamless experiences, often describing the process as easy and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the instant and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to recommend everyone to apply for business funds with Micah from Loans One because she has provided great services and quick response to help me getting funds that I needed in time. Ver... See more

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Rated 5 out of 5 stars

Micah was awesome. Very diligent and helpful. Always followed up when they said they would. Very polite and professional. Great all round service.

Rated 5 out of 5 stars

Edlyn was amazing definately a 5 star review High communication Support the entire way through process Support and easy process Thank you


Company details

  1. Alternative Financial Services
  2. Loan agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(87)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed with Jamie Knight

My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy from start to finish. He explained everything in easy detail to understand and made it smooth sailing. He was also very quick to respond to any message, call or email. If I was to choose any broker in the future to work with it would be Jamie Knight. I thank him from the bottom of my heart for securing this business loan for me and helping me grow my business. I am so appreciating of every aspect of the process he ran. Thankyou so much Jamie.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick & Clear

I am sharing my experience with Jamie for helping me out getting a Line of credit for my Business so other can benefit and the explaining of the process through out the application .
Thank you Jamie

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy customer

Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questions I had along the way (as this was my first business loan too). Will definitely be back in future!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Bailey and Jaime at Loans One did a fantastic job in obtaining the funds I needed Super quickly.
They had my best interests at heart.
The efficient service is absolutely outstanding !!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

5 stars Jamie

Jamie went above and beyond to help my business. He was very easy to work with and he gives his clients 110% of his time and attention. Would definitely recommend 👍
Thanks again Jamie!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

5 star service from Jamie at Loans One…

I am very happy with my recent experience obtaining business finance via Loans One. I was very impressed with Jamie from the Loans One team who handled our recent loan application with efficiency, care and skill. Jamie went absolutely above and beyond to assist us with obtaining short term funding. He was very pleasant and helpful throughout the entire process.

28 February 2025
Unprompted review

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