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loberon.be Reviews 681

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TrustScore 4 out of 5

4.0

Decoration and Interior Design Store
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Company details

  1. Decoration and Interior Design Store

Written by the company

LOBERON: De individuele manier van thuiskomen. We willen eigenlijk graag allemaal thuiskomen, elke dag opnieuw. Thuis is daar waar op ons gewacht wordt. Door mensen die ons lief hebben – maar ook door onze lievelingsstoel, het glas wijn aan de keukentafel of een avond met vrienden op het zomerse terras in de tuin. We voelen ons thuis waar we een persoonlijke verbinding hebben met de atmosfeer, ambiance en de stijl van de dingen die ons omringen. Authentiek, warm, individueel – dat is LOBERON. Als designer, inrichtingsadviseur en meubelproducent volgen we deze ideeën op verschillende plekken en verschillende manieren al een lange tijd. Bij LOBERON zijn we als team met al onze ideeën, dromen en ervaringen op een bepaalde manier zelf thuis gekomen. En we zijn er op gebrand om u steeds weer opnieuw enthousiast te maken. _________________ LOBERON : À chacun sa façon de rentrer chez soi. Rentrer chez soi. « Chez soi » c’est ce lieu qui nous attend le soir après le travail ou au retour des vacances. « Chez soi », c’est où se trouve notre fauteuil favori, notre table à manger, les décorations que l’on a soigneusement fixées au mur et notre vaisselle préférée. Authentiques, chaleureux, uniques : c’est l’empreinte LOBERON. En tant que concepteur, conseiller en intérieur et fabricant de meubles, nous mettons en œuvre ces idées depuis longtemps. L’équipe LOBERON a regroupé toute ses inspirations, ses rêves et ses expériences afin de proposer des styles inimitables. Nous sommes impatients de vous les faire découvrir.

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4.0

Great

TrustScore 4 out of 5

681 reviews

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Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

The lamp with no light

The lamp was supposed to be delivered very late, ie only in November when ordering early September; then we receive an email it will only be delivered in December. En then we all of a sudden receive confirmation the lamp is on its way and we received it yesterday 21.10. The packaging seemed a bit shabby (not like what we normally receive from Loberon) and having put in the light bulb the lamp does not seem to even work. It almost like I received a lamp that was returned by someone earlier and repackaged. So now, I’ve done all the steps for returning the lamp. All in all, a very bad experience. We’ll see now how it will further develop. First bad experience with Loberon; but it has put me off for a while from ordering anything new I must say.

21 October 2025
Unprompted review
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Reply from loberon.be

Dear Customer,

We’re truly sorry to hear about your disappointing experience with your lamp order. This is certainly not the level of quality and service we strive to provide. The delays and the condition of the packaging you describe are far from our standards, and we sincerely apologize for the inconvenience.

We appreciate that you’ve already initiated the return process — our team will make sure your case is handled quickly and smoothly. Please rest assured that we’re also reviewing this internally to prevent similar issues in the future.

Thank you for sharing your feedback — it helps us improve. We hope we’ll have the chance to regain your trust in the future.

Kind regards,
Your LOBERON Team

Rated 2 out of 5 stars

Damaged goods

I ordered two lamps. Beautiful quality lamp stands. However, the two white lamp shades for the top were dirty and damaged. For the price I paid, I expect the product to be in excellent condition. I wrote a complaint to the customer service department and never received a reply. I will not shop at Loberon again.

2 August 2023
Unprompted review
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Reply from loberon.be

Dear Customer,

Thank you for your information.
You have already received an email from the Customer Service Belgium.
For clarification of the request we ask to respond to these.

Sincerely,

Your LOBERON Team

Rated 1 out of 5 stars

Catastrophic from A to Z

Catastrophic from A to Z. More than 8 weeks delivery for an item supposedly in stock, a reduction code that didn't work, a site that wouldn't let me order as apparently my address doesn't exist and now an item that is showing as delivered despite not having received anything. I have sent 2 mails and one fb message but its been 5 days and no reply.

11 March 2022
Unprompted review
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Reply from loberon.be

Dear customer,

Thank you for your feedback. We are sorry to hear about your situation.

Our system shows that your article was sent back. Please contact us via email: serviceclient@loberon.be | klantenservice@loberon.be and we’ll get back to you as soon as possible.

Best regards
Olivia from the LOBERON customer service

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