I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping... See more
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The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contact info
290 Shore Rd, 02532, Bourne, United States
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
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Replied to 9% of negative reviews
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Lobster arrived in time for NYE dinner
Lobster arrived in time for NYE dinner! Tasted delicious. Nice and fresh.
Lobstah Dinnah…
Lobsters were pretty lively for being on ice packs in a cooler for 25 hrs! Regular FedEx driver delivered and we cooked them right away and had an amazing Lobstah dinnah!
Lobster Dinner For Two
Lobster Dinner For Two: Food was terrific !
Everything arrived in great condition.
The shipping is very expensive though.
So, do know that ahead of time.
I have done better on that.
Good lobster
Ease of ordering and payment
Jennifer made it incredibly easy to place a bulk order to multiple addresses and arrange payment. Longfellow enjoys the relationship we've cultivated to offer end of year lobster gifting to our clients.
They did not delivery lobsters (8) as…
They did not delivery lobsters (8) as promised and would not respond to my numerous requests for tracking information. They ruined our Christmas eve dinner plans. TERRIABLE SERVICE
on time and they were gbreat
Lobsters are excellent healthy on…
Lobsters are excellent healthy on arrival kicking their tales and holding up their claws (5 pounders). I have ordered lobsters for years and no one in the business is as good as Lobsters on line.
My costly mistakes remedied by great service
I made several costly mistakes on my order. I ordered twice what I wanted and put the wrong date for my delivery. I brought the problems to Ms Martin in the office who quickly corrected them and assured me in a very possitive way that all was well.
Shipping was great and on time
Shipping was great and on time. Lobsters were in great shape. I think I cooked just a little too long, so any toughness was my fault. Instructions on steaming could be a little clearer. 2" of water in my lobster pot ended up boiling them instead of steaming them. I think I need a large steamer basket. Instructions on how to "crack them open" were right on.
Lobsters received at Omaha FedEx…
Thank you for the replacement lobsters… the Lobster Trap company stands by their lobsters, seafood services, and customer support satisfaction guarantee. They took an unacceptable delivery event and turned it into an enjoyable lobster memorable experience a week later. Well done. Thank you (Jennifer Martin) for making it happen. 5-Stars for Lobster Online! Hava a great holiday season. v/r Steve.
West Coast Thanksgiving
You always come thru with fresh maine Lobster .Always on time.So that my family can enjoy stuffed lobster for Thanksgiving
What a delectable meal,thanks Lobster Trap
Lobsters Online delivered incredibly…
Lobsters Online delivered incredibly fresh seafood right to my door. Great quality, fast shipping, and excellent customer service
High quality products
High quality products, fast shipping. Lobsters Online is my go to place for the freshest lobster.
This was the fifth time ordering
This was the fifth time ordering, customer service has always been professional and will discuss your needs to ensure you get what is needed. i.e not over buying
On time and met my expectations
Poor packaging by FedEx
The lobsters were all at the bottom of the styrofoam package, on top of one another, when delivered. They were not separated from one another by the cardboard (reminiscent of what separates wine bottles), which I assume was the intent. Result: 2 of 10 were inedible when served 10/18/25 even after refrigeration. Company needs to hold FedEx accountable. Company needs to tell buyers the lobsters should be enjoyed the day they are delivered. The 8 we had were excellent!
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