Marcus has made my experience as a first year uni student much easier than it was seeming to be. Any issue that I needed addressing Marcus is ready to chase up and solve the issue at hand on the day... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible... See more
Company replied
They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for s... See more
Ben was so kind when answering our questions and concerns. Made us feel very comfortable when looking around houses for the first time whilst allowing us to properly assess the properties. Gave his op... See more
Company replied
Company details
Written by the company
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Contact info
202 Ashby Road, LE11 5AA, Loughborough, United Kingdom
- hello@loc8me.co.uk
- loc8me.co.uk
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank u Cynthia!!
22 September 2025
Unprompted review
Was brilliant
22 September 2025
Unprompted review
Cynthia was very informative and a lot…
Cynthia was very informative and a lot of help!
22 September 2025
Unprompted review
Zac is very friendly
Zac is very friendly. Great introduction at Freshers
22 September 2025
Unprompted review
I have had an easy experience any time…
I have had an easy experience any time I have lived with Loc8me loughborough. All the staff have been helpful with viewings and any issues with the properties, especially Katie. Would recommend for student housing
22 September 2025
Unprompted review
Great service !
18 September 2025
Unprompted review
I can’t recommend enough!
I can’t recommend Hollie, Jade, and the team enough. When I moved into the house share, I was going through a difficult time with my divorce and trying to get back on my feet. They truly went above and beyond to support me.
One of the team even spoke with the landlord on my behalf to arrange for me to stay longer than my contract allowed, and then both Hollie and Jade helped me find somewhere else afterwards. What was meant to be just 3 months turned into 5, giving me the stability I really needed — which must have involved quite a bit of paperwork, as this included three different contracts, with the last two being only 4 weeks each.
Hollie and Jade were kind, professional, and understanding throughout, even offering to help me again in the future if I ever need it. The company has a fantastic work ethic and staff who genuinely care about the people they support. I’ll always be grateful for everything they did for me.
19 September 2025
Unprompted review
Kay in Durham is very helpful on…
Kay in Durham is very helpful on helping us finding our house and patient.And he can speak Chinese.
18 September 2025
Unprompted review
Best part of freshers fair !!!
18 September 2025
Unprompted review
Laurence was friendly and helpful
The staff were very helpful honestly
18 September 2025
Unprompted review
man like laurence was very helpful
man like laurence was very helpful. lovely guy
18 September 2025
Unprompted review
Zac is great
18 September 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.