Good communication, car clear, rent speedy. Only one problem was with assistance, when battery was empty after my mistake- IT was not possible contact operator. I did try call assistance number cca 20... See more
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Very satisfied with the car, the service, and the assistance provided. The whole experience was smooth and pleasant. I missed the online check-in because I didn’t check my spam folder in time, which w... See more
Company replied
Excellent experience. Locauto were professional and efficient. Office and return staff were friendly & helpful. No fuss, no detailed contracts or overly zealous return procedures. Used Locauto twice t... See more
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New and reliable cars, the person at the front desk was helpful and explain us all the details. The person who hand up the car give us all the details and showed us where are all the damages on the c... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy
- +39 079999241
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4.8
Excellent
4k reviews
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Had a wonderful experience with Locauto…
Had a wonderful experience with Locauto in Alghero ! Highly recommend
17 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for the great review! Stefania
I recommend renting a car from Locauto, The car was ok, they weren't over the top when they handed it over. I only gave it 4 stars for the problems and the staff at the airport pick-up.
I recommend renting a car from Locauto, not
6 August 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Iulian,thank you for your feedback and for recommending Locauto.
We sincerely apologize for the experience you had with our airport pickup staff. We always strive to provide warm and attentive service, and we are sorry that we missed the mark in this instance.
We are glad to know that, overall, you still had a good experience with the car and would recommend us. We truly appreciate your feedback as it helps us improve, and we look forward to welcoming you back for a seamless and 5-star experience next time!
Elisa
Easy pick-up and returning
Easy pick-up and returning. Good car, no problems in general. Good service.
16 August 2026
Reply from Locauto Group - Alghero Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great experience overall
Great service, nice and professional staff. Transparent process and good cars.
14 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Excellent service and car condition
The service was efficient, friendly and helpful when we faced delays due to flight issues, allowing us to check in well after closing time. This is the second time I’ve rent a car from this company, and I’ve always been provided with excellent cars in excellent condition, clean and with plenty of flexibility regarding the deposit and refuelling arrangements.
25 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Every thing was great...perfect
9 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Alghero Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I rented a small car (a Fiat Panda)
I rented a small car (a Fiat Panda). The next day I noticed that the front wheel was losing air. I thought the pressure was just a bit low, so I inflated the tire again. On the third day it happened again, so I took the car to a service to have it checked.
There, the first thing the mechanic did was turn the steering wheel and show me that the inside of both front tires was worn down to the wire, but only on the inner side. So I went back to the rental company and told them everything, explaining that it’s not normal to receive a car in such condition because it could have caused a blowout.
The guy there said it wasn’t a problem and replaced the car with a Seat Ibiza at no extra cost.
I gave 1 star because I didn’t like the situation with the tires being worn down to the wire — extremely dangerous.
For the interaction with the guy who changed the car, I give 5 stars.
7 August 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Daniel,
Thank you for sharing your detailed feedback with us.
First and foremost, we offer our deepest and most sincere apologies for the condition of the tires on your initial vehicle. The safety of our customers is our absolute highest priority, and providing a car with worn tires is completely unacceptable and far below our strict safety standards. We are deeply relieved that you were safe and that the mechanic identified the issue before any dangerous situation occurred.
We have immediately escalated this issue to our team to investigate how this was missed during pre-rental inspections and to prevent it from ever happening again.
At the same time, we appreciate your kind words for our counter staff member who promptly replaced your vehicle with an upgraded Seat Ibiza. We will be sure to pass along your 5-star praise to him.
Thank you again for bringing this critical matter to our attention, as it helps us enforce the highest safety standards for all our customers.
We hope to have anotehr opportunity to regain your trust.
Elisa
My experience with this rental Terrible service and wrong car category company…
My experience with this rental company was completely unsatisfactory. The management was poor right from the start; they gave us a hard time just for trying to pick up the car 30 minutes earlier than scheduled. On top of that, the vehicle provided was dirty, and it was a lower category than the car we had actually booked and paid for. Very unprofessional service. I would not recommend them.
4 August 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Vidal,thank you for sharing your review with us. We are truly sorry to hear that your experience did not meet your expectations.
Regarding your pick-up time, we ask our customers to adhere as closely as possible to the scheduled reservation time. This allows us to manage our fleet flow efficiently and minimize unnecessary waiting times for everyone.
We also sincerely apologize for the condition of the vehicle provided. This does not reflect our usual quality standards. We take your comments very seriously and will share your feedback directly with our local team to improve our service moving forward.
We hope to welcome you back in the future for a smoother experience.
Elisa
Easy pickup of the car
Easy pickup of the car, helpful staff and good experience overall.
30 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Very easy pick up the car and drop off
Very easy pick up the car and drop off, new car full equipped.
7 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Great rent …
Very friendly efficient contact o phone when changement was required - great car upon arrival - quick and friendly check in
30 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Great experience
Great experience, everything went smoothly. We got a nearly new car with only 4,000 km on it.
The only downside for us was the location of the Locauto office. Since we were staying in Alghero, we had to take a bus to get there. We arrived about 50 minutes early but had to wait until the exact pickup time before the car could be handed over. This is something to keep in mind if you’re not picking up the car immediately after landing.
The drop-off was even easier than the pickup. We simply parked the car and left the key in the security box, so we could return it at any time before the scheduled drop-off time.
Overall, we were very satisfied with the service and would definitely rent from Locauto again.
4 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great company and experience
Got a rental right at the airport without a prior booking and they made the process easy with a very competitive price.
4 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
That is fact
That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...
3 August 2026
Reply from Locauto Group - Alghero Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
An excellent car rental service
A reliable, excellent car rental company. Highly recommended! We got a fantastic car, and the whole experience was great!
1 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
It was very easy and uncomplicated with…
It was very easy and uncomplicated with Locauto!! Thank you guys so much.
26 July 2026
Reply from Locauto Group - Alghero Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Smooth pickup and drop off process
Smooth pickup and drop off process.
Excellent staff.
The only thing that can be improved is the parking location, not in same place with major car rentals.
2 August 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Extermely satisfied with the costumer…
Extermely satisfied with the costumer service, even received the last parasol
21 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
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