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Locauto Group - Alghero Aeroporto Reviews 

4,203
TrustScore 5 out of 5

4.8

Regione Nuraghe Biancu, 07041 Alghero, Sassari / Sardegna, IT


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Rated 5 out of 5 stars

Great experience with Locauto! ​Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more

Company replied

Rated 5 out of 5 stars

That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...

Company replied

Rated 5 out of 5 stars

Smooth pickup and drop off process. Excellent staff. The only thing that can be improved is the parking location, not in same place with major car rentals.

Company replied

Rated 5 out of 5 stars

The car was new, clean, and in excellent condition. The pickup and return process was quick and easy. The staff were friendly and professional. Everything went smoothly. I would definitely rent from L... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

  • +39 079999241
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4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,203)

58,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

That is fact

That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...

3 August 2026
Locauto Group - Alghero Aeroporto logo

Reply from Locauto Group - Alghero Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

An excellent car rental service

A reliable, excellent car rental company. Highly recommended! We got a fantastic car, and the whole experience was great!

1 August 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

It was very easy and uncomplicated with…

It was very easy and uncomplicated with Locauto!! Thank you guys so much.

26 July 2026
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Reply from Locauto Group - Alghero Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Smooth pickup and drop off process

Smooth pickup and drop off process.
Excellent staff.
The only thing that can be improved is the parking location, not in same place with major car rentals.

2 August 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Extermely satisfied with the costumer…

Extermely satisfied with the costumer service, even received the last parasol

21 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Renting this practically brand-new car with the "Don't Worry" package was a complete pleasure, and I will definitely choose Locauto again!

Great experience with Locauto!
​Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was practically brand new, clean, and a pleasure to drive around Sardinia.
​Highly recommended, would definitely rent from them again! ⭐⭐⭐⭐⭐

1 August 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 3 out of 5 stars

Very expensive

The counter service was very good. The price for a week was extremely high, and the car was dirty inside and out.

31 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for sharing your experience with Locauto.
We apologize that your vehicle was not adequately cleaned, and we will use your comments to improve our service. We understand your thoughts on the pricing, though it is quite standard for rates to increase during the busy peak season in highly requested tourist areas.
Sara

Rated 5 out of 5 stars

Very good policy

Very good policy, especially the full casco rental. Cars are clean and with no mechanical issues.

24 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 1 out of 5 stars

old fashioned not innavative and not flexible company

Rental company doesn't accept credit nor debit cards that are saved within google wallet. They demand only plastic card. Customer cannot pay for rental with other card, only he needs to pay by a card with his name on it. I understand the rule for deposit but not for payment. Due to such an old fashion rules we received only 1 out of 2 booked and paid earlier cars. We lost money and deorganized our vacations. Only because they couldn't collect 1 eurocent deposit from card that is visible in smartphone, despite having all details on a name of renting person.

Even in supermarket you can pay through Google Wallet - Locauto not. I strongly reccomend to choose other more flexible and advanced renting companies

Just to clarify - Locauto didn't provided any information that physical card is required. We had read all regulations carefully, and there is no information at all !!! They claim they are sorry, but basically they collected twice for the car and didn't return it ! It's ridicoulus that they even answer they are sorry !

22 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hello Cezary, thank you for choosing Locauto and for sharing your feedback. We are truly sorry to hear that you were unable to collect your reserved vehicle. We would like to clarify that the €0.01 deposit is simply a temporary hold on your account, not an actual charge. Because using Google Wallet generates a virtual card number, our system is unable to manage the hold this way. For this reason, as stated in our terms and conditions, the security deposit must be placed on a physical debit or credit card issued in the main driver's name, even though we accept various card types for the rental payment itself.
Sara

Rated 3 out of 5 stars

The procedure for picking up the car at…

The procedure for picking up the car at the airport took far too long. There were only two customers ahead of me, yet I had to wait for more than an hour. On top of that, when I finally received the car, it had not been cleaned.

28 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Dear Ami,thank you for your feedback.
We are truly sorry for the long wait time you experienced during pick-up and for receiving a vehicle that had not been cleaned. Offering a fast, efficient service and providing spotless vehicles are top priorities for us, and we sincerely apologize for falling short of these standards during your visit.
Please be assured that we have forwarded your feedback directly to our local team so we can improve our service.
We appreciate your patience and hope to have the opportunity to welcome you back in the future for a much faster and seamless experience.
Elisa

Rated 5 out of 5 stars

Quick and easy customer service at the…

Quick and easy customer service at the airport. The car was new and clean. The staff were very friendly. I highly recommend this rental company.

22 July 2026
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Reply from Locauto Group - Alghero Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Excellent service

The car was new, clean, and in excellent condition. The pickup and return process was quick and easy. The staff were friendly and professional. Everything went smoothly. I would definitely rent from Locauto again.

28 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars
Locauto Group - Alghero Aeroporto logo

Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Thanks

Fast, clean and professional.

28 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Easy pick up

Easy pick up, easy drop off, no hidden fees, yet😀. Car in great condition, had the no worry package.

21 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

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