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Locauto Group - Alghero Aeroporto Reviews 

4,453
•
TrustScore 5 out of 5

4.8

Regione Nuraghe Biancu, 07041 Alghero, Sassari / Sardegna, IT

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Rated 4 out of 5 stars

Good communication, car clear, rent speedy. Only one problem was with assistance, when battery was empty after my mistake- IT was not possible contact operator. I did try call assistance number cca 20... See more

Company replied

Rated 5 out of 5 stars

Very satisfied with the car, the service, and the assistance provided. The whole experience was smooth and pleasant. I missed the online check-in because I didn’t check my spam folder in time, which w... See more

Company replied

Rated 5 out of 5 stars

New and reliable cars, the person at the front desk was helpful and explain us all the details. The person who hand up the car give us all the details and showed us where are all the damages on the c... See more

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Rated 5 out of 5 stars

I arrived to the airport early and got an option to get a different car faster, so I don't have to wait. Picking up car was few seconds process I just got the keys. Return was the same, I was worri... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

  • +39 079999241
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4.8

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TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,453)

57,606 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company! I was honestly surprised when the agent at the airport offered me such a low price, especially since it included full insurance. Unlike many other rental companies, they didn’t require any security deposit, which made the whole process stress-free. Everything was smooth, professional, and straightforward from start to finish. I would definitely recommend this company and would happily rent from them again!

10 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Sardinia - the car was in a very good condition

the car was in a very good condition - Fiat 600 Automatic, clean. The check in / check out procedure was very good.
The pickup point / check out point in right in front of the airport- 50m.

29 June 2026
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Reply from Locauto Group - Alghero Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Everything was without problems!!

Everything was without problems!!! If you check in in advance via the internet, you don't stand in line at the window at the airport and go straight to get the keys to the car. The cars are new, the size we had was exactly as requested. The handover and return were quick, without any problems. I am extremely satisfied, I can recommend it. Next time we will turn to Locauto again.

10 June 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Excellent car services

From the very first interaction with the front office to the car they gave us ( btw they upgraded it) everything was just perfect, clean, smooth and quick! I will definitely rent again with Locauto and also promote the company in any ways!

11 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Recommended

Procedure at the airport long but easy. Staff are kind. Car was great. Return process easy. No complaints!

4 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Very good experience

Very good experience ! The car almost new!The car can be better cleaned prior to arrival, this is only” suggestion “.

3 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great service

Great service, easy to pickup and return the car. We got a nice hybrid car with very low fuel consumption. Booked it with Debit cart and no Deposit! that was a big plus

29 June 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Staff

Staff, service,

7 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for the great review! Stefania

Rated 4 out of 5 stars

Good service

Although we encountered some delays in the begining due to system issues everything else was ok.
Car was good, better that the one I had chosen. Took the full cover damage since it was 25 euros more than the half one. Price seems a bit higher but it removes all your headcheas afterwards. Check out was smooth, only 5 minutes.

9 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Dear Alban,thank you for sharing your experience.
We are glad that everything went well and we look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Staff and Service

Lady at the airport service desk was quite professional and guy when we took over the car was also professional and detailed. And car was brand new

19 June 2026
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Reply from Locauto Group - Alghero Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

All in all - very goos experience!

Have used Locauto multiple times and always it was pleasure doing business with Locauto. Cars were brand new, clean and well maintained. Staff was very helpful. Card deposit policy should be the market standard. All in all - very good experience.

6 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Staff wos helpful we got brand new car…

Staff wos helpful we got brand new car wos clean and ready for us Miss Agnieszka did ur reservation in advance with no deposit and upfront cost ni hiding costs

6 July 2026
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Reply from Locauto Group - Alghero Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Hello

Hello. Very good rent-a-car option. No deposit, quick procedure with debit card (no credit card required).
Very fast pick up and return of the car. Car bigger than requested without any extra charge, brand new, just 2500 km driven before our pick up.
Adam

6 July 2026
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Reply from Locauto Group - Alghero Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 3 out of 5 stars

Service for collection and delivery at Alghero airport needs improvement

It was a good and reliable car. But organisation to collect and return car requires much more attention and a much better service. The car was clean inside but dirty on the outside and between the doors. Not to be expected from a rental company for a car on which I paid a premium price. Service at this point of collection and delivery at Alghero airport can definitely be improved to make the customer service be of the mininmum expected standard.

5 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for your feedback, Wilfred! We're glad you found the car reliable, but we sincerely apologize that the overall service at our Alghero location did not meet your expectations. We will address these issues with the local team to ensure they are resolved. We hope you'll give us another chance to offer you the experience you deserve.
Anna

Rated 5 out of 5 stars

The car was clean

The car was clean, the instructions were clear and simple, it was very easy to book and overall perfect experience

27 June 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Car rental went smoothly with no hidden…

Car rental went smoothly with no hidden costs. We chose the full coverage option. Upon return, we just needed to have a full tank, no car wash required. Highly recommended!

4 July 2026
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Reply from Locauto Group - Alghero Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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