Took care of many issues. Left auto damaged in Assisi and local dealer did not recurve updated information to advise me but depended on my honesty which Proved correct. The gravity of the problem me... See more
Company replied

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Took care of many issues. Left auto damaged in Assisi and local dealer did not recurve updated information to advise me but depended on my honesty which Proved correct. The gravity of the problem me... See more
Company replied
From beginning to end, the staff, service, professionalism, advice and availability were second to none. Locauto were the only ones who could ensure an auto vehicle AND one way! We had an upgrade as w... See more
Company replied
they were flexible and kept office open 10 -15 minutes extra after the office closed to accommodate my train schedule which arrived at the same time they normally close due the day. the process of ge... See more
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Hired a car for a week at Arezzo, Italy, having arrived by train. Office reasonably conveniently located about 15 minutes walk from the station; no queue and representative behind the desk was friendl... See more
Company replied
Presso l'ufficio Locauto Rent di Arezzo, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. E' possibile prenotare fuori orario. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0575969683.
Via Marco Perennio, 69/2, 52100, Arezzo, Arezzo / Toscana, Italy

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Very helpful agents and the car was very new and in perfect condition

Reply from Locauto Group - Arezzo DT
the smell to smoke inside the car was so strong that we have to travel with the windows open all the time. A pity.

Reply from Locauto Group - Arezzo DT

Reply from Locauto Group - Arezzo DT
The service from the check in to check out was great

Reply from Locauto Group - Arezzo DT
People are very helpful and efficient - at Arezzo office and FCO. Get good cars to you quickly so you can maximize vacation time. Highly recommended.

Reply from Locauto Group - Arezzo DT
The service is good, Mr. Moreno is a fantastic guy. Very helpful and friendly. The car was not clean, otherwise very fine.

Reply from Locauto Group - Arezzo DT
Great service. The car was ready when we arrived get in and drive. Excellent service

Reply from Locauto Group - Arezzo DT
Really helpful and friendly staff, great price, all very transparent. Wish it was always like this!

Reply from Locauto Group - Arezzo DT

Reply from Locauto Group - Arezzo DT
Amazing experience. Pickup location is well sign posted. Check-in was slow but due to a queue not themselves...car was clean and tidy and drop off was soo easy
Would defo recommend

Reply from Locauto Group - Arezzo DT
There are literally hundreds of online reviews of Locauto complaining about being charged for false claims of damage to their cars. I wish I had seen these complaints before renting because I had the same experience. The car had about 10 nicks or dents in it when we rented it- which had not been repaired, and they charged us 410 Euros for another in the same place as some of the previous damage. (At our rate that is almost 5K euros on this car alone.) This is apparently part of their business model as reported by hundreds of other dissatisfied customers and it happens so often as to resemble a scam. I have been renting cars for about 50 years and never had this experience before. (However the local agent in Arezzo was a nice fellow.)

Reply from Locauto Group - Arezzo DT

Reply from Locauto Group - Arezzo DT
It was more expensive than the others but it had full insurance without Self-involvement . Nothing to worry about. Contact number from the Office available and also Service number in case of car breakdown. It was a good experience.

Reply from Locauto Group - Arezzo DT

Reply from Locauto Group - Arezzo DT
We had a wonderful experience renting our car. The process was easy and the man who helped us was very nice!

Reply from Locauto Group - Arezzo DT
Everyone is so friendly and helpful. I cannot fault them at all.

Reply from Locauto Group - Arezzo DT
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