Really easy to book, collect and drop off, with helpful instructions about access to drop-off location. Thank you!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From beginning to end, the staff, service, professionalism, advice and availability were second to none. Locauto were the only ones who could ensure an auto vehicle AND one way! We had an upgrade as w... See more
Company replied
they were flexible and kept office open 10 -15 minutes extra after the office closed to accommodate my train schedule which arrived at the same time they normally close due the day. the process of ge... See more
Company replied
Car was ready for pick up and the paperwork easily completed. A few simple instructions and we were off. We extended our rental by phone when circumstances changed and that too was simple. Finally re... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Arezzo, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. E' possibile prenotare fuori orario. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0575969683.
Contact info
Via Marco Perennio, 69/2, 52100, Arezzo, Arezzo / Toscana, Italy
- +39 0575969683
Unisciti a MyLocauto Friends
4.7
Excellent
345 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Locauto Group - Arezzo DT
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Disponibile e professionale!
5 January 2025
Reply from Locauto Group - Arezzo DT
Grazie mille Monica! Cosa ci consiglieresti di migliorare per meritarci 5 stelle? A presto, Luca
More expensive, more safety
It was more expensive than the others but it had full insurance without Self-involvement . Nothing to worry about. Contact number from the Office available and also Service number in case of car breakdown. It was a good experience.
31 October 2024
Reply from Locauto Group - Arezzo DT
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Arezzo DT
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
We had a wonderful experience renting…
We had a wonderful experience renting our car. The process was easy and the man who helped us was very nice!
29 September 2024
Reply from Locauto Group - Arezzo DT
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Everyone is so friendly and helpful
Everyone is so friendly and helpful. I cannot fault them at all.
5 October 2024
Reply from Locauto Group - Arezzo DT
Many thanks, see you soon! Erika
Reply from Locauto Group - Arezzo DT
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Arezzo DT
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Friendly, fuss-free
Friendly, helpful staff at rental location. Straightforward collection and return of vehicle. Paperwork completed on line. We paid for No Worries service and it was liberating from the usual concerns when renting cars.
1 August 2024
Reply from Locauto Group - Arezzo DT
Thank you so much Rebecca for you feedback! See you on the next rental, Carlo
Reply from Locauto Group - Arezzo DT
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very good customer service!
We were very happy and the staff was friendly, efficient and helpful.
I gave a four star because the car was dusty and the windows were as well but there was no washer liquid.
31 July 2024
Reply from Locauto Group - Arezzo DT
Thank you for your feedback! Our customers reviews are important for us to improve the quality of the service provided. See you soon, Luca
Easy to rent and devolucion
Easy to rent and devolucion. Only problem for a extranger you have to tell the garage of Fiumiccino where was: C.
30 July 2024
Reply from Locauto Group - Arezzo DT
Thank you for your feedback! Fausto
Pickup and drop off we're easy and the…
Pickup and drop off we're easy and the employee was very nice.
7 July 2024
Reply from Locauto Group - Arezzo DT
Many thanks, see you soon! Erika
Reply from Locauto Group - Arezzo DT
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Arezzo DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Smooth rental process
Smooth rental process. The car was exactly what I wanted. Helpful agent at the rental location.
Only problem ( which affects all rental) was the offsite return location at Florence airport which was very difficult to find.
2 June 2024
Reply from Locauto Group - Arezzo DT
Thank you for your positive feedback! We can't wait to have you on board again and deserve 5 stars! See you on the next rental, Anna
Good experience hiring from Locauto
Hired a car for a week at Arezzo, Italy, having arrived by train. Office reasonably conveniently located about 15 minutes walk from the station; no queue and representative behind the desk was friendly and helpful; in fact we got an upgrade to a larger car at no extra cost, which was welcome.
19 May 2024
Reply from Locauto Group - Arezzo DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Good experience
The service was professional and very friendly in Arezzo. We were satisfied.
22 May 2024
Reply from Locauto Group - Arezzo DT
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Good and quick service.
2 May 2024
Reply from Locauto Group - Arezzo DT
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Arezzo DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.