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Locauto Group - Bari Stazione Centrale Reviews 

1,890
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


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Rated 3 out of 5 stars

Locauto must improve return car system. The adress LOCAUTO informs …18C, is the Parking Lot Next Door. There is adtional problem with luggage. The LOCAUTO parking lot is far from Train Station in B... See more

Rated 5 out of 5 stars

You sign the car damage declaration in the office without a site visit. It's better to take photos to avoid problems, because the company sent me a damage diagram much less detailed than the actual da... See more

Company replied

Rated 5 out of 5 stars

No credit card needed (debit card works too). Different pick up and drop off locations without any extra fee. Easy reservation online. Easy to find Locauto desk at Bari Centrale and also at Bari... See more

Company replied

Rated 5 out of 5 stars

We used the Panda for most of our 3 week trip, and it was the perfect car for getting us everywhere we wanted to go in Puglia. It would have been helpful for Locauto to familiarize me as to where some... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

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4.7

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TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,890)

60,869 reviews in the last 12 months

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Rated 3 out of 5 stars

Locauto must improve return car system.

Locauto must improve return car system.
The adress LOCAUTO informs …18C, is the Parking Lot Next Door.
There is adtional problem with luggage. The LOCAUTO parking lot is far from Train Station in Bari- and there are stairs and dangerious crossing for pedestrians.
Adtionally , LOCAUTO must better identify its parking lot or improve GPS, WAZE and GOOGLE MAPS friendly use.

17 July 2026
Rated 5 out of 5 stars

car damage declaration

You sign the car damage declaration in the office without a site visit. It's better to take photos to avoid problems, because the company sent me a damage diagram much less detailed than the actual damage. I quickly responded, informing them that I have photo documentation showing the remaining damage. I suggest the company change its procedures and go out with the customer to inspect the car before signing the declaration. Other than that, everything is fine.y fast rental process, one things which isn't good,

9 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

quick, clear, easy.

Clear procedure, quick delivery. Nothing to complain about.

13 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

I had a great experience with this car…

I had a great experience with this car rental company. The staff were incredibly friendly, professional, and very understanding throughout the entire process. They made everything easy and stress-free, and the car was in excellent condition. I highly recommend this company to anyone looking for reliable service and outstanding customer care. Thank you for the excellent experience!

6 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Recommended car hire

Good car. Quick service.
Bit tricky to find where to deliver it back because it was a different place but the staff ended up coming to collect quickly which was good.

8 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Locato were great with hiring the car…

Locato were great with hiring the car the pickup and drop off was easy.
I had trouble with my car rental but it was rectified within 30 mins … great price and highly recommend

10 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were friendly, professional, and always willing to help. Communication was fast, clear, and hassle-free throughout the entire process.

9 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Nice staff

Nice staff, easy to rent.No deposit needed.

9 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Promptness

They are very professional. Everything went very smoothly and quickly, from receiving the car to handing it over.
Keep up the good work.

6 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Versatility in the place you get and…

Versatility in the place you get and return the car, car upgrade with no money, easy to return at any hour, great service.

7 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 1 out of 5 stars

My son was totally ripped off for car…

My son was totally ripped off by Locauto Bari car rental in June 2026! Rental car had small bulge in tyre (which was unnoticed on rental when rest of vehicle was checked out/photos taken of paintwork etc)so they rang Bari Locauto & was advised to return car & get another vehicle which they did so. Then on return day of second rental car were charged 400 plus euros!! Cheaper to have just changed the tyre but as this was against hire contract the car was returned for replacement vehicle as advised to do by staff. There should not have been any extra charges. Be aware of this terrible company!!

23 June 2026
Unprompted review
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Gail McPhee, thank you for sharing your son's experience and giving us the opportunity to reply. Locauto takes transparency very seriously, which is why our staff conducts a joint damage inspection with every customer at pick-up. Please note that customers are not permitted to arrange their own repairs on our vehicles. This policy ensures that all repairs meet our strict safety and quality standards, and it protects the customer from risking further liability or additional costs.

Sara

Rated 4 out of 5 stars

Quick pick up

24 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear customer,thank you for your feedback.
We are glad that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

the process of the rent

the process of the rent - a car made partial online by me and then at the location took almost 5 minutes

all great and the guys very kind.

super easy i highly recomand, i think they are super UNDERRATED.

they give me a Clio with 7k km.

27 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Satisfied return customer

Rented a vehicle for three months at a competitive price. Vehicle was great. Pick up and drop off from Bari Centrale Railway Station was extremely quick and straightforward and Daniele and the staff were great. Have used Locauto before and would use them again.

28 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

I received great service

I received great service; I booked the car in advance with full insurance. I was given a clean car in excellent mechanical condition. Pickup and drop-off were quick. I had no incidents.

26 June 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Many thanks, see you soon! Erika

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