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Locauto Group - Bari Stazione Centrale Reviews 

1,906
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommended! We had an excellent experience renting a car from this company. The whole process was quick, easy, and stress-free. There was no security deposit required, which was a huge advant... See more

Company replied

Rated 5 out of 5 stars

Hi, we rented the car in Bari, Italy. The service was excellent, and the car was superb—clean, comfortable, and trouble-free. We really appreciated the staff's courtesy. Thank you; I will happily reco... See more

Company replied

Rated 3 out of 5 stars

Locauto must improve return car system. The adress LOCAUTO informs …18C, is the Parking Lot Next Door. There is adtional problem with luggage. The LOCAUTO parking lot is far from Train Station in B... See more

Company replied

Rated 5 out of 5 stars

No credit card needed (debit card works too). Different pick up and drop off locations without any extra fee. Easy reservation online. Easy to find Locauto desk at Bari Centrale and also at Bari... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,906)

62,176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Hi, we rented the car in Bari, Italy. The service was excellent, and the car was superb—clean, comfortable, and trouble-free. We really appreciated the staff's courtesy. Thank you; I will happily recommend the company.

21 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Highly recommended

Highly recommended! We had an excellent experience renting a car from this company. The whole process was quick, easy, and stress-free. There was no security deposit required, which was a huge advantage, and the staff was friendly, professional, and very helpful.
The car was clean, in excellent condition, and exactly as described. Everything went smoothly from pick-up to drop-off. We will definitely rent from them again and would recommend them to anyone looking for a reliable car rental company.

21 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Effecient

Booking, picking up the car and returning was very easy. Smooth processes and everything very clear.

22 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Good organization and an easy-to-use online booking platform. Great customer service at Bari central station :) —they speak Italian, Spanish, and English. The staff is friendly and courteous, and they explain everything in detail.

15 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

5 Stern

5 Stern, No Comment

14 July 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great experience

The staff were very kind, patient, and professional. They explained everything clearly, and the whole rental process was smooth and easy. I felt well looked after from start to finish.

17 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

The gentlemen who assisted us with…

The gentlemen who assisted us with check-in and getting our vehicle were fantastic—friendly, professional, and made the rental process quick and easy.

The only area for improvement would be the cleanliness of the car. The interior was clean and perfectly fine, but the exterior had not been washed before we picked it up.

Overall, we had a very positive experience and appreciated the excellent customer service.

18 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Angel Miguel,thank you for sharing your feedback.
We are glad that you enjoyed our service and our friendly staff.
We apologize for the conditions of the car, we will share your feedback with the relevant department to improve our cleanliness procedures.
We look forward to welcoming you back in the future.
Chiara

Rated 3 out of 5 stars

Locauto must improve return car system.

Locauto must improve return car system.
The adress LOCAUTO informs …18C, is the Parking Lot Next Door.
There is adtional problem with luggage. The LOCAUTO parking lot is far from Train Station in Bari- and there are stairs and dangerious crossing for pedestrians.
Adtionally , LOCAUTO must better identify its parking lot or improve GPS, WAZE and GOOGLE MAPS friendly use.

17 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Marcos,thank you for sharing your valuable feedback with us. We are truly sorry for the confusion and inconvenience you experienced when returning your vehicle in Bari.
We appreciate you bringing the address and navigation clarity to our attention. We are actively looking into how we can improve our location information to ensure a smoother arrival for our customer.
Regarding the distance between our parking area and the train station, we kindly ask for your understanding that this difficult logistics layout is determined by the city and station infrastructure, rather than Locauto directly. That said, we completely understand how challenging this can be when carrying luggage.
Thank you again for your constructive comments.We hope to have the opportunity to welcome you back again soon for a much better experience
Chiara

Rated 5 out of 5 stars

car damage declaration

You sign the car damage declaration in the office without a site visit. It's better to take photos to avoid problems, because the company sent me a damage diagram much less detailed than the actual damage. I quickly responded, informing them that I have photo documentation showing the remaining damage. I suggest the company change its procedures and go out with the customer to inspect the car before signing the declaration. Other than that, everything is fine.y fast rental process, one things which isn't good,

9 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 3 out of 5 stars

not very friendly staff

not very friendly staff, dirty car

14 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Chris,thank you for your review.
We sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
We'd love to welcome you back and show you the high-quality service we are truly capable of.
Chiara

Rated 5 out of 5 stars

quick, clear, easy.

Clear procedure, quick delivery. Nothing to complain about.

13 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

I had a great experience with this car…

I had a great experience with this car rental company. The staff were incredibly friendly, professional, and very understanding throughout the entire process. They made everything easy and stress-free, and the car was in excellent condition. I highly recommend this company to anyone looking for reliable service and outstanding customer care. Thank you for the excellent experience!

6 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Recommended car hire

Good car. Quick service.
Bit tricky to find where to deliver it back because it was a different place but the staff ended up coming to collect quickly which was good.

8 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Locato were great with hiring the car…

Locato were great with hiring the car the pickup and drop off was easy.
I had trouble with my car rental but it was rectified within 30 mins … great price and highly recommend

10 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were friendly, professional, and always willing to help. Communication was fast, clear, and hassle-free throughout the entire process.

9 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Nice staff

Nice staff, easy to rent.No deposit needed.

9 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Promptness

They are very professional. Everything went very smoothly and quickly, from receiving the car to handing it over.
Keep up the good work.

6 July 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

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