Collecting the car in Bologna at the train station was absolutely terrible. We had a confirmed and pre-paid booking with online verification of ID and driving license, yet needed to fill in the exact... See more

Location
Switch locationVia Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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See what reviewers are saying
Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied
A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more
Company replied
Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy
- +39 051243995

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Bad car maintenance
Short of engine oil just 2nd day after pickup! Because it's Sun. we were forced to skip 2 locations and spent hours and hours drove thru dozen of gas stations and even cobtact a garage w/o any luck! It's a total nightmare!
Your staffs are great, serveices too but, NOT how you maintain your asset -- CAR!

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Everything went very well.
everything went very well. renting, the condition of the car and returning it all go perfectly. it was easy to leave another city and return the car to another city.

Reply from Locauto Group - Bologna Stazione Centrale
The online check in was fast and great
The online check in was fast and great. I had my car ready when I checked in and it was in perfect condition. Their system is really good and the drop off is extremely fast as well, confirming the closure of the contract.
I would definitely rent here again

Reply from Locauto Group - Bologna Stazione Centrale
It works well!
Check in was very easy. The car was clean and very good. With full insurance no problem at delivery

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Great service
Great service, easy pick up and return procedure, good price and great condition of the car.

Reply from Locauto Group - Bologna Stazione Centrale
A pleasant experience
Good price, nice people and nice car (felt like new, it had around 15k km).

Reply from Locauto Group - Bologna Stazione Centrale
The check in takes a lot of time
The check in takes a lot of time, a pre check in system ( digitally might help)

Reply from Locauto Group - Bologna Stazione Centrale
Unfair fuel charge
Although I've returned the vehicle full tank at the Bolonia airport Italy I've been charged 60,00Euro for refueling. This is unacceptable . This is like stealing . You sould be ashamed.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Quick service
Quick service, modern vehicle with good specifications, and competitive pricing. Pick-up and drop-off were both smooth and quick, and - rarely for car hire companies - there was no attempt to up-sell enhanced insurance.

Reply from Locauto Group - Bologna Stazione Centrale
Really good customer service
Really good customer service. Everything checked out good and the car was really nice. Definetly recommend Locauto.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
I loved the online registration
I loved the online registration, so I was aible to pick up the car without going through an office. No problems. Will definetely use again.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Definitely reccomend
No issues, friendly staff, car in great shape! Definitely reccomend!

Reply from Locauto Group - Bologna Stazione Centrale
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