Collecting the car in Bologna at the train station was absolutely terrible. We had a confirmed and pre-paid booking with online verification of ID and driving license, yet needed to fill in the exact... See more
Company replied
Location
Switch locationVia Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied
A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more
Company replied
Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy
- +39 051243995
Unisciti a MyLocauto Friends
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Good service, nice people
Good service, nice people. I think we got a slightly smaller car than we reserved (VW Taigo instead of Jeep Renegade) but the car was new, no issues, fit our needs. They also gave us a boosterseat for free since we only needed the booster and not the whole seat. Smooth process, no problems, kind staff.
31 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
We are very pleased with the service…
We are very pleased with the service from start to finish. the car was even better than we ordered. clean and efficient. I recommend this rental company. I will definitely use it again.
11 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Practical pick up point in centre city…
Practical pick up point in centre city and helpful staff
10 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much! See you on the next rental, Gaia
Perfect customer service
Perfect customer service, good price, clean, news car..
I recommend this car rental.
31 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Thank you for your great service
Thank you for your service. The staff in both locations were very professional and friendly. The car performed very well. With my family we had a great experience. Please keep like this is the future!
6 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Not a customer friendly operation
5 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Gaia
Very nice service
4 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Ford Van good value
Really good Ford van with great visibility, back up cam, sensors and navi system linked to iPhone. Very fuel efficient. Staff was quick and helpful in pick up and drop off. Good value !!
1 August 2024
Reply from Locauto Group - Bologna Stazione Centrale
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Great service on short notice
Locauto was able to provide me with a car on short term request in peak holiday season. Very friendly and helpful staff at pick up point and drop off point.
25 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
I am so happy about service
I am so happy about service, especially office officer at bologna train staition and also pick up point
Returning the car was so easy employee was so polite
I am so glad to rent a car from locauto
Car was so nice and neat
Thank you
31 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your feedback! We can't wait to have you on board again and deserve 5 stars! Anna
Quick, straightforward and cheap!
Quick and straightforward, we encountered no issues when returning the car. We rented it for five days and were pleasantly surprised by the high standard of the vehicle, especially considering the price. I highly recommend Locauto Bologna over the larger car rental companies.
30 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Everything was great.
26 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Thank you for the great service
Thank you for the great service and making our vacation enjoyable. Everything went smoothly and the car was in excellent condition.
28 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your feedback! See you soon, Anna
Reply from Locauto Group - Bologna Stazione Centrale
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Easy booking
Easy booking, after a little trouble with understanding the online formula regarding making a profile. God service, friendly people
18 July 2024
Reply from Locauto Group - Bologna Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.