Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car). Administrative formalities all digital. Top !
Company replied
Location
Switch locationVia Pionieri e Aviatori d Italia, 16154 Genova, Genova / Liguria, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Online registration helps you avoid waiting at the airport kiosk. I highly recommend this company if you’re looking to rent a car in Italy.
Company replied
With mixed reviews prior to booking I was apprehensive. However it was amazing service, easy pick up in Genoa airport, very good fuel economy ( jeep avenger) and superb drop off and speed in Milan mal... See more
Company replied
We rent car in Genua and return in Pisa. Everithing was perfect, we manadge everithing via website. We get better car than expected. It was almost new Opel Corsa 2025 with very low mileage around 9k k... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Genova Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0106143056. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Pionieri e Aviatori d Italia, 16154, Genova, Genova / Liguria, Italy
- +39 0106143056
Unisciti a MyLocauto Friends
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Locauto Group - Genova Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Genova Aeroporto
Thank you for the great review! Stefania
Everything was very practical and…
Everything was very practical and simple, nothing bureaucratic, very polite and moreover very cheap and of good quality.
18 March 2025
Reply from Locauto Group - Genova Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Genova Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Very efficient service all members of…
Very efficient service all members of staff friendly and helpful. The car was clean and in good condition.
20 March 2025
Reply from Locauto Group - Genova Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Good company
17 March 2025
Reply from Locauto Group - Genova Aeroporto
Thank you for your feedback! Fausto
Undue charge
Good morning! First, they put 100 Euros on my card, instead of the 0.01 Euros announced. They sent me a courtesy insurance coverage of 52.24 but they discounted it when I refunded the 100. One more piece of information: the link they sent to resolve the issue does not locate my contract.
5 March 2025
Reply from Locauto Group - Genova Aeroporto
We are sorry Marco to read your feedback! We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Luca
Good service,fast and reliable
28 February 2025
Reply from Locauto Group - Genova Aeroporto
Thank you for your feedback! Is there anything would you suggest to improve 5 stars? See you soon, Gaia
Perfect service
16 February 2025
Reply from Locauto Group - Genova Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Genova Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Quick and great Service!
1 December 2024
Reply from Locauto Group - Genova Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Genova Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Genova Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Genova Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Genova Aeroporto
Many thanks, see you soon! Erika
The best Very professional people.
8 November 2024
Reply from Locauto Group - Genova Aeroporto
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Very easy to find a good option at Genoa airport
Very easy to find a good option at a fair price, Very friendly and helpful staff. Fast and easy car drop off. The only thing missing is the invoice of the expense and I still has not received yet. Please help me to get it as soon as possible.
26 October 2024
Reply from Locauto Group - Genova Aeroporto
Thank you Adolfo for your feedback. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks and have a great day, Luca
Reply from Locauto Group - Genova Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Fast professional friendly service.
8 October 2024
Reply from Locauto Group - Genova Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Genova Aeroporto
Thank you for your feedback! We hope we have compensated with the expected quality of service and professionalism. See you on the next rental, Gaia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.