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Locauto Group - Lecce Reviews 

801
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TrustScore 5 out of 5

4.8

Viale del Risorgimento 10, 73100 Lecce, Puglia, IT

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Rated 3 out of 5 stars

We had a hire car from Leche in Puglia to Naples. The car was absolutely fine and collection was efficient and straightforward. However, drop off at Naples main station was very difficult. We had not... See more

Company replied

Rated 5 out of 5 stars

This was our second time using Locauto, first in Lecce. The initial booking process was clear and very easy to follow. Rental administration and checking in / checking out were very efficient. Our car... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Easy , efficient collect & drop service provided by Daniel at Locauto base in Lecce . New car in excellent condition provided. Easy walk from historical centre/ train station to Loca... See more

Company replied

Rated 5 out of 5 stars

All steps, from booking the car until returning it back wenr very smoothly. The car was great (we were upgraded, thank you) and relaible. The only thing: returning the car at Bari Centrale was a bit... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Viale del Risorgimento, 10 a Lecce potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0832253697. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

801 reviews

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4.8

All reviews

(801)

58,646 reviews in the last 12 months

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Rated 5 out of 5 stars

Good choice of rent a car

However we received a different car from the one I asked and paid for, two days later we could changed it without any problem, though. Nice people at Lecce and Bari branches. Thank you!!

4 January 2026
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Reply from Locauto Group - Lecce

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great experience

We had to hire a car from them in Lecce due to a public transport strike and they were brilliant. Dropping it off at their Bari train station location requires some wits about you but I would definitely use Locauto again.

9 November 2024
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Reply from Locauto Group - Lecce

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful - very straightforward - thank you.

28 September 2025
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Reply from Locauto Group - Lecce

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 4 out of 5 stars

Quick and friendly service

Quick and friendly service : clear explanation of all features and documents.
We had a VW Caravelle for 6 adults : enough space for ourselfs and the loggage; an automatic gear could make it more perfect.
To improve : drop off place in Napels was not well indicated.
Overall good choice.

29 July 2025
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Reply from Locauto Group - Lecce

Thank you for your feedback! Our customer's reviews are important for us to improve the quality of the service provided. See you on the next rental, Luca

Rated 5 out of 5 stars

Excellent service

Excellent service. We didn't have to wait. They served us right away. And very professionally. I highly recommend it. Very good service from the guy who served us, Daniel.

25 July 2025
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Reply from Locauto Group - Lecce

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Good experience

The employee at the desk was very helpful. Clear explanations, good behavior, recommended.

However, waiting time was a bit too long for both retrieving and returning the vehicle (the only reason I am not giving 5 stars).

20 June 2025
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Reply from Locauto Group - Lecce

Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you on the next rental, Carlo

Rated 5 out of 5 stars

Easy to do check in

Easy to do check in, specially as already did the online check in. Also simple to do return in the office. All clear

8 June 2025
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Reply from Locauto Group - Lecce

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Super easy

It was very easy
The car was very good
Everything super

14 June 2025
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Reply from Locauto Group - Lecce

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 4 out of 5 stars

The drop off place in Rome was difficult to reach!

The drop off place in Rome was difficult to reach. Other than that, everything was fine. The car, even though with a lot of small scratches, was perfect!

11 June 2025
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Reply from Locauto Group - Lecce

Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Anna

Rated 4 out of 5 stars

Good service

Good service. Unfortunately they couldn't deliver the selected car but the alternative was okay.

10 May 2025
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Reply from Locauto Group - Lecce

Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca

Rated 4 out of 5 stars

Overall a positive experience

Overall a positive experience. Would have preferred to receive the car model I’d ordered but it was not a big deal. Staff were friendly and helpful at pick up, and also at drop off (Bologna Centrale). Car was adequate though it had an issue with the screen washers (no, the reserve wasn’t empty). Regardless would use again.

30 April 2025
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Reply from Locauto Group - Lecce

Thank you for your feedback Dario! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna

Rated 5 out of 5 stars

Very uncomplicated and friendly

Very uncomplicated and friendly, especially the return policy.

24 April 2025
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Reply from Locauto Group - Lecce

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

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