Extremely helpful people both at the desk and at pick up. Sorted out a car for us when another company at Milan Linate Airport couldn't provide the car we had booked with them through booking.com.
Company replied
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See what reviewers are saying
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more
Company replied
Ease of access/ speed of delivery. Picking up the car at Milano Linate Airport was quick and hassle free. The size and the quality of the car were pretty good.
Company replied
Easy to find, super friendly and quick staff when both picking up the car at Linate and leaving the car at Malpensa. Would recommend Locauto to anyone traveling to Milan.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.
Contact info
Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy
- +39 0243020413
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4.5
Excellent
5k reviews
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Reply from Locauto Group - Milano Linate Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
I rent the car in the las minute and…
I rent the car in the las minute and everything was easy. the almost brand new . Overall was a good experience
12 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Very helpful staff
12 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
We did register from home before…
We did register from home before arriving at the airport. Again in the airport office, we needed to registrer again all the information we already sent.
We left the car before office opening hours, in Turin airport and we were told to put the key in a key-box in the airport. After looking for this for 40 min. we gave up, and left the keys in the car. I informed this to Locauto costumer service, and now after 36hours I still haven´t heard anything from them regarding this.
9 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hello Thogersen, thank you for sharing your experience with Locauto.
We would like to inform you that your contract has been successfully closed without any issue.
We apologize for the difficulties experienced during the drop off, your feedback is very important to improve our service.
Sara
The entire bocar booking at Milan airportoking process was quick…
The entire booking process was quick and straightforward. The staff was polite and friendly. The car was in excellent condition.
22 May 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Milano Linate Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
When I rent a car through Booking.com
When I rent a car through Booking.com, I already purchase full insurance on the website. However, when I pick up the car, the rental company tells me that if any damage occurs, they will charge me first and then I have to claim the money back from Booking.com. Alternatively, they offer me another insurance policy at the counter.
Am I supposed to buy insurance ten times? I have already paid for full coverage through Booking.com. Could you please clarify why I am being asked to purchase additional insurance?
9 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hello Muammer, thank you for sharing your experience with Locauto and for the opportunity to reply to your question.
Booking.com’s Full Protection is a private agreement between you and Booking.com, which is why it does not appear on your rental voucher or reservation summary. This is separate from Locauto’s Full Coverage, and is an entirely different product.
Our agents are required to inform you about our coverage options because, upon arrival, you will need to sign a rental agreement indicating which services you choose to accept or decline.
We hope this information clarifies your doubts.
Sara
Reply from Locauto Group - Milano Linate Aeroporto
Hi Victor,thank you for your review.
We are thrilled to hear that you enjoyed our seamless procedures and our helpfull staff.
We hope to welcome you back in the future for a 5-star experience.
Chiara
It was a good service and very…
It was a good service and very friendly people. The only thing was the QR code for the way back to the airport didn’t work
8 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Thank you Bryan! It was a pleasure to welcome you as our customer! We appreciate your feedback, which helps us tackle this issue and improve the experience moving forward.
Anna
Fast And efficiënt service
Fast And efficiënt service. Only advise: better signs how To find you on the 5 floor.
7 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hello Diemen, thank you for your kind feedback!
We are committed to putting your suggestions into practice moving forward, in order to offer a perfect customer experience!
Sara
All in all very good service
All in all very good service. Although long queue to get the car when arriving in Milan as only one person on the desk.
31 May 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hello James, thank you for choosing Locauto and for sharing your experience in Linate!
We will make sure your recommendations are followed, as our goal is to perform a 5 star service!
Sara
Reply from Locauto Group - Milano Linate Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Milano Linate Aeroporto
Thank you Philip!
It was a pleasure to assist you and we look forward to your next visit!
Sara
Very satisfied with Locauto at Milano…
Very satisfied with Locauto at Milano airport. Everything went well.
Have used Locauto several times in Italy before, always good service and everything went according to plan.
2 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great service!
4 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Milano Linate Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
The car was good
The car was good, I was just hoping for the Peugot 208 as this was the car I had booked
2 June 2026
Reply from Locauto Group - Milano Linate Aeroporto
Dear Julien Laurent Nicolas,thank you for taking the time to write this review.
Please note that our bookings are based on vehicle categories, and unfortunately, we cannot guarantee a specific model preference. In this instance, since the category you booked was not available, we were pleased to offer you a free upgrade.
We look forward to welcoming you back.
Elisa
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Milano Linate Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Milano Linate Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
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