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Locauto Group - Olbia Aeroporto Reviews 

8,213
TrustScore 5 out of 5

4.8

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT


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See what reviewers are saying

Rated 4 out of 5 stars

Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car... See more

Rated 5 out of 5 stars

Really kind and helpfull staff, no lines and exactly the car from the picture. Fast service. Staff didn't insist on getting extra insurances (which we already booked somewhere else).

Company replied

Rated 5 out of 5 stars

Pickup was easy. The car has been in Perfect condition & bigger damages were noted & pointed out clearly. The staff speaks english fluently, therefore communication was a green flag as well. Dr... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to rent a car from locauto. Booked online VW Taigo instead we got a brand new Mini countryman as an upgrade.Staff was very accurate and all processes to get the car was smooth same w... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

  • +39 0243020406
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4.8

Excellent

TrustScore 5 out of 5

8k reviews

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4.8

All reviews

(8,213)

60,855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, they answer all the questions
They give very clear explanations, all was perfect

15 August 2026
Unprompted review
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

Practically brand new card Helpful staff

Very easy process at the airport, hassle free. Staff were lovely and very helpful. Car was practically brand new. I would give this 5 stars, however, it was pricey. I appreciate we rented the car peak season and last minute but I do feel it was expensive. That said, I would recommend them for quality and service.

10 August 2026
Rated 5 out of 5 stars

Totally recommended

Simple, friendly, fast, a good car, and helpful staff.

23 July 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Hello,

Hello,

return a vehicle location was hard to find due to lack of correct signs. The rest was just fine.

8 August 2026
Rated 5 out of 5 stars

Best car rent in Italy

Best car rent in Italy, zero problem, Perfect quality and service.

10 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

All smooth

All smooth. Thanks

10 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for the great review! Stefania

Rated 1 out of 5 stars

Unexpected Recharge and Missinformation

I called to inform i will give the car few hours later on the phone, the woman told me its fine cause i already payed for that, and when I gave the car, they made mempay an extra day for the time delayed… so i was misinformed and charged one extra day of rental for 3h delay.

17 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Iris, thank you for sharing your experience with Locauto. We sincerely apologize for any confusion regarding your final charge. While your rate did include a grace period of 2 extra hours, the vehicle was returned 3 hours beyond that allowance. In these instances, our system automatically calculates a charge for an additional rental day. We appreciate your review, as your feedback helps us improve our service.
Sara

Rated 5 out of 5 stars

Just one word

Just one word: Excellent

16 August 2026
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Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great service

Great service, sets them apart in Italy for sure.

15 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

recommend it!

nice people, quick quality service

7 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Honest and easy Rental

New car (only 1900km), upgraded from B to B-SUV segment. No hassles. Friendly and above all Honest. Thank you.

14 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Worry free

Worry free. Everything went smoothly. I got an almost new car and a free upgrade.

14 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy car hire

Company was easy to deal with and had a low holding deposit, clean car provided.

7 August 2026
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Reply from Locauto Group - Olbia Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Very friendly and fast service

Very friendly and fast service. Directly in the airport. No surprise charges and no crazy deposits

12 August 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Really kind and helpfull staff

Really kind and helpfull staff, no lines and exactly the car from the picture. Fast service. Staff didn't insist on getting extra insurances (which we already booked somewhere else).

20 July 2026
Locauto Group - Olbia Aeroporto logo

Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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