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Locauto Group - Palermo Notarbartolo Reviews 

1,716
TrustScore 4.5 out of 5

4.7

Via Umberto Giordano 8, 90144 Palermo, Sicilia, IT


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See what reviewers are saying

Rated 4 out of 5 stars

The car was as expected when booked on line. The Fiat Panda was new, in excellent driving condition, with good air conditioning. The interior seats were a little dirty upon pick up, but not much to co... See more

Company replied

Rated 5 out of 5 stars

There were no problems with a service, only surprise was a need for physical creadit card, maybe virtual one (in mobile phone) could be considered. Gentleman there was fine.

Company replied

Rated 5 out of 5 stars

After renting cars in many countries over the years, I can confidently say this was one of the best experiences I’ve had with a rental company. The service was fast, efficient, and completely stress-f... See more

Company replied

Rated 5 out of 5 stars

NEW car abd great services. As most of the cars we saw at the return parking. The oick up was fast end efficient The return in Palermo, was comlicated as we left our camera in the car. but the locauto... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,716)

58,146 reviews in the last 12 months

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Rated 5 out of 5 stars

Best rental service

First of all, all Locauto employees are super friendly and helpfull. Documents wre signed fast and easy, Don't forget to procceed with online checkin before your rental start to simplify and speedup the process. Car was in a great condition, but some minor cosmetic defects.

13 May 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

The best autorent in Palermo!

Everything was great!

16 May 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Professional, Transparent, and Stress-Free Car Rental Experience

The rental process went exactly as described on the website – no surprises at all. When picking up the car, a detailed inspection report is prepared, and the staff carefully go through the vehicle with you, pointing out all existing issues, even minor ones. Thanks to this, there is no need to take your own photos or worry that something might be missed.

Returning the car follows the same clear and transparent procedure – another joint inspection, confirmation of the vehicle’s condition, and signing the documents. Everything is quick, straightforward, and hassle-free.

I highly recommend this rental company for their professional approach, transparency, and the completely stress-free experience both at pick-up and return.

23 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Fast and easy

Fast and easy
Thank you

18 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Problem with return car in Catania

Problem with return car in Catania - lack of information in Palermo from service about other way on the aiport in Catania due to renovation. (also incorrect adress in google).
Car ok, service also (only that above problem :))

13 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

Dear Krzysztof,thank you for sharing your experience with Locauto!We are glad that you enjoyed our service and our car.We apologize for the inconvenience during the car return in Catania.We are aware of the ongoing construction work at Catania Airport; unfortunately,we do not have specific information regarding its completion date.We hope to welcome you back soon for a true 5-star experience.Chiara

Rated 5 out of 5 stars

Easy pick up

Easy pick up, a very new car. Take a photo of the amount of petrol in the tank before leaving, so that you know how much to put in before the return. (I returned to the airport so can’t speak to this branch’s return process.)

14 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Uncomplicated

Easy to deal with,can book from wherever you are and not pay until pickup.no mucking around with 3rd parties

15 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Best Car Agent Ever (Giuseppe)

I have some good experiences at car rental offices, and some bad ones. I have never in my life had an existierenden like I did yesterday in Palermo at Locauto. Giuseppe was very warm and friendly, and made us feel like we the honored guests of Sicily. Giuseppe knows his job extremely well and answered every question we had with lightning speed accurate information. And Giuseppe honored every crazy request that we made of him. I will tell all of my friends that is they want a car in Sicily, skip the internet searches and just call Giuseppe directly. Molto Grazie, Giuseppe!

8 April 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, thanks.

7 April 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Perfect service and car

I was highly satisfied. Excellent service.

26 March 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Perfect experience

Perfect experience. The guy Giusepe it's very helpful!!

12 March 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was good.

Everything was good.

20 March 2026
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Reply from Locauto Group - Palermo Notarbartolo

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Giueseppe provided first class service…

Giueseppe provided first class service from collection to drop-off, and was quick to answer our question when we phoned during our rental too. Would definitely rent from this office again.

19 March 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

I picked up a car in Palermo and left…

I picked up a car in Palermo and left it in Lecce 14 days later. The car was an Opel Corsa, fairly new and everything worked fine.

10 March 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Wonderful experience with Locauto

Wonderful experience with Locauto, the employees were very helpful in many ways, everything went fine with the car which was a treat to drive for a week, thank you again.

5 March 2026
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Reply from Locauto Group - Palermo Notarbartolo

Super feedback, thank you very much! See you soon onboard again with us. Fabio

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